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Remote Pos Technical Support Jobs in Seattle, WA

System One

WAMS Technical Resource

Seattle, WA · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

This position is remote. Responsibilities: * Support and maintain backend processes within Oracle Utilities WAMS v1.9x * Develop and document reusable patterns for data extraction, transformation ...

System One

WAMS Technical Resource

Seattle, WA · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

This position is remote. Responsibilities: * Support and maintain backend processes within Oracle Utilities WAMS v1.9x * Develop and document reusable patterns for data extraction, transformation ...

PactFi

Client Support Engineer

Seattle, WA · Remote

$130K - $150K/yr

  • Medical

  • Retirement

From day one, you will execute client enablement across client implementations, product adoption, software development, and technical support. This role is a remote position, and you will be working ...

Hedgehog

Technical Marketing Engineer and Writer

Seattle, WA · Remote

  • Medical

  • Dental

  • Vision

Experience in embedded or network engineering, technical support, product testing, or QA Additional ... Work from home (fully remote - we don't care where you are; we care about what you can do) * Laptop ...

Hedgehog

Technical Marketing Engineer and Writer

Seattle, WA · On-site +1

  • Medical

  • Dental

  • Vision

Experience in embedded or network engineering, technical support, product testing, or QA Additional ... Work from home (fully remote - we don't care where you are; we care about what you can do) * Laptop ...

YO AI Labs

AI Consulting Expert - Remote

Seattle, WA · Remote

$100 - $200/hr

Collaborate remotely with project teams to support continuous AI improvement. Required Skills ... Technical & Report Writing * Business Communication * Content Review & Editing * Data ...

YO AI Labs

AI Consulting Expert - Remote

Seattle, WA · Remote

$100 - $200/hr

Collaborate remotely with project teams to support continuous AI improvement. Required Skills ... Technical & Report Writing * Business Communication * Content Review & Editing * Data ...

PNC Bank

Technology Solution Center Analyst

Home, WA · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Follow security and compliance policies in a remote environment. Required Qualifications Proven Service Desk or IT Support experience. Strong background in phone-based technical support. Experience ...

PNC Bank

Technology Solution Center Analyst

Home, WA · Remote

$22.75 - $31/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Follow security and compliance policies in a remote environment. Required Qualifications Proven Service Desk or IT Support experience. Strong background in phone-based technical support. Experience ...

Eitacies Inc

Technical Lead - D365 SCM

Redmond, WA · Remote

  • Retirement

Benefits: * 401(k) Technical Lead - D365 SCM 100% Remote work We are looking for a Technical Lead ... Supporting integrations with systems such as Salesforce, FedEx, FDA/EPCIS and other external ...

VAST Data

Technical Account Manager - USA

Seattle, WA · On-site +1

Respond to technical support issues quickly, working collaboratively on the back-end to bring the ... We're a growing global team and a fully remote company. * Highly organized. We track everything in ...

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All JobsPos Technical Support JobsRemote Pos Technical Support JobsRemote Pos Technical Support Jobs in Seattle, WA

Remote Pos Technical Support information

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How much do remote pos technical support jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for remote pos technical support in Seattle, WA is $29.64, according to ZipRecruiter salary data. Most workers in this role earn between $21.88 and $32.26 per hour, depending on experience, location, and employer.

What is a remote POS technical support specialist?

Remote POS (Point of Sale) Technical Support specialists are professionals who assist businesses and individuals with troubleshooting, maintaining, and optimizing POS systems from a remote location. They handle issues such as software glitches, hardware malfunctions, network connectivity problems, and user errors. These specialists communicate with clients via phone, email, or chat to diagnose problems, provide step-by-step solutions, and sometimes remotely access systems to resolve complex issues. Their goal is to ensure that POS systems operate efficiently, minimizing downtime and disruptions for businesses.

What are the key skills and qualifications needed to thrive as a remote POS technical support specialist?

To thrive as a Remote POS Technical Support Specialist, you need strong troubleshooting abilities, knowledge of point-of-sale systems, and experience in customer service, often supported by relevant IT certifications or technical training. Familiarity with remote support tools, ticketing systems, and POS software such as Square, Toast, or Lightspeed is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist clients and resolve issues remotely. These competencies are crucial for minimizing downtime, ensuring customer satisfaction, and maintaining smooth business operations for clients.

What are the most common challenges faced by remote POS technical support professionals, and how can they effectively address them?

Remote POS Technical Support professionals often encounter challenges such as troubleshooting complex hardware or software issues without physical access to the equipment, communicating effectively with non-technical users, and managing multiple support requests simultaneously. To address these challenges, it’s important to develop strong diagnostic skills, use remote access tools efficiently, and maintain clear, patient communication with clients. Staying organized and collaborating with team members or on-site technicians can also help resolve issues more efficiently and ensure high customer satisfaction.

What is the difference between Remote Pos Technical Support vs Remote IT Help Desk Support?

AspectRemote Pos Technical SupportRemote IT Help Desk Support
Required CredentialsCompTIA A+, Network+, relevant certificationsCompTIA A+, Microsoft Certified, relevant certifications
Work EnvironmentCustomer-facing, troubleshooting hardware/software issuesHelp desk, remote troubleshooting, user support
Employer & Industry UsageRetail, POS system providers, hospitalityIT service providers, corporate support centers
Search & Comparison IntentUnderstanding POS-specific support rolesGeneral IT support roles

Remote Pos Technical Support focuses on troubleshooting and maintaining point-of-sale systems, often requiring specific POS certifications. Remote IT Help Desk Support covers broader IT issues, assisting users with various hardware and software problems. Both roles involve remote work and customer interaction but differ in technical scope and industry focus.

What are popular job titles related to Remote Pos Technical Support jobs in Seattle, WA?

For Remote Pos Technical Support jobs in Seattle, WA, the most frequently searched job titles are:

What job categories do people searching Remote Pos Technical Support jobs in Seattle, WA look for?

The top searched job categories for Remote Pos Technical Support jobs in Seattle, WA are:

What cities near Seattle, WA are hiring for Remote Pos Technical Support jobs?

Cities near Seattle, WA with the most Remote Pos Technical Support job openings:

Remote Pos Technical Support jobs near you

WAMS Technical Resource

System One

Seattle, WA • Remote

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 27 days ago

Job description

Job Title: WAMS Technical Resource Location: Seattle, WA – Remote Role Type: 6 + months contract – good chance of extensions Seeking a WAMS Technical Resource who is motivated by variety, is seeking a challenging environment for professional growth, and is interested in running large information technology projects in various customer businesses areas at a Utility client headquartered in the Seattle area. In this position you will be responsible for supporting enhancements, maintenance, and data operations within the current Oracle Utilities Work and Asset Management (WAMS) environment, while also enabling secure file-based integrations to Oracle Cloud. The candidate should have strong backend development skills, SQL expertise, and Unix-based integration capabilities. The ideal candidate has hands-on experience with Oracle Utilities WAM v1.9x, strong data processing and backend skills, and the ability to support existing Unix/Shell automation and file-transfer workflows as they transition toward cloud-based patterns. Location: This position is remote. Responsibilities:

  • Support and maintain backend processes within Oracle Utilities WAMS v1.9x
  • Develop and document reusable patterns for data extraction, transformation, and integration
  • Ensure data design supports operational needs, audit controls, and performance requirements
  • Support ingestion of GDE datasets into Oracle Autonomous Database (ADB).
  • Provide day-to-day technical support, troubleshooting, and data correction across WAMS components
Business Rule Definition & Functional Alignment
  • Collaborate with business stakeholders to understand and document WAMS functional processes
  • Translate business requirements into technical logic and backend data flows
  • Document representations of work orders, labor, materials, and assets within WAMS and ensure alignment to operational workflows
  • Support business process mapping by connecting backend design with field and back-office operations
Data Mapping & Integration
  • Map WAMS data structures for reporting, analytics, and cloud ingestion needs
  • Define transformation logic for exporting WAMS data into CSV, XML, JSON, or other structured formats
  • Architect secure and auditable data-exchange workflows leveraging SFTP and Unix-based file movement pipelines
  • Support the migration of existing file-transfer processes to Oracle Cloud Object Storage
Development & Technical Requirements
  • Develop SQL queries, stored procedures, scripts, and extraction routines for WAMS backend support
  • Build and maintain Shell/Unix scripts used for automation, data processing, and secure transfers
  • Ensure all integrations follow client architectural and security standards
  • Troubleshoot backend and integration issues, identify root causes, and implement lasting solutions
Feedback Loop & System Update Management
  • Develop or refine processes that interpret cloud ingestion feedback or batch responses
  • Create mechanisms to update WAMS with integration results, including reconciliation statuses, error records, and operational flags
  • Ensure all backend synchronization components are traceable and auditable
Testing, QA, and UAT Support
  • Support system integration testing and backend validation activities
  • Prepare test datasets, simulate end-to-end backend scenarios, and assist in triage
  • Document technical components thoroughly to ensure production readiness and long-term supportability
Required Education & Experience:
  • Bachelor’s degree in business, Information Technology, Computer Science or related degree. Additional years of experience may be considered in lieu of degree
  • 5+ years hands-on experience with Oracle Utilities WAM (preferably v1.9x)
  • Strong backend development skillset including SQL, data extraction, and ETL workflows
  • Proficiency in Shell scripting, Unix/Linux environments, and secure file-transfer processes (SFTP)
  • Experience supporting or migrating file-based integrations to Oracle Cloud Object Storage
  • Strong understanding of relational database structures and enterprise data patterns
Preferred Qualifications:
  • Experience working in utility operations or asset management environments
  • Familiarity with transitioning legacy processing pipelines to cloud-native approaches
  • Experience within regulated or municipal utility organizations
  • Background in large-scale data automation or backend pipeline development
System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. #M-2 #LI-CB5 Ref: #851-Rockville-S1

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About System One

Sourced by ZipRecruiter

System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US

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