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Application Support Jobs (NOW HIRING)

Job Summary (includes but is not limited to the following, other duties may be assigned) The Manager of Application Support will lead a team of 10-15 software developers, including leads, seniors ...

Job Summary (includes but is not limited to the following, other duties may be assigned) The Manager of Application Support will lead a team of 10-15 software developers, including leads, seniors ...

As an Application Support Lead you will be responsible for ensuring proper coordination of software application design, development, testing, quality assurance, configuration, installation, and ...

The Application Support Engineer maintains and oversees enterprise-level software applications to ensure performance, availability, and reliability across the company. This role involves providing ...

Middle Office Trade Support Analyst We are seeking an experienced Middle Office Trade Support Analyst with a strong background in Capital Markets, Trade Support, and Financial Products Operations to ...

Application Support Specialist The application support specialist is a key member of an overall team responding to customer inquiries across the full suite of our software. They are responsive ...

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Application Support information

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$31K

$161.2K

$206K

How much do application support jobs pay per year?

As of Jun 5, 2026, the average yearly pay for application support in the United States is $161,189.00, according to ZipRecruiter salary data. Most workers in this role earn between $105,000.00 and $205,000.00 per year, depending on experience, location, and employer.

What Does an Application Support Do?

Application support employees manage the usability of a program for their employer and clients. There are various roles that provide service for a particular software, and the specific job duties vary. For example, application support analysts or specialists are often the first points of contact for clients having issues with the program. They determine the problem the customer has and attempts to fix it. This is similar to a customer service role, but application support jobs often involve technical skills and database management. If they are unable to fix the problem, they transfer the client to application support leads or another supervisor to handle. Engineers or developers in this field help clients adjust the software to better meet their needs or resolve current problems they are facing when using the program.

What are the key skills and qualifications needed to thrive as an Application Support Specialist, and why are they important?

To thrive as an Application Support Specialist, you need strong problem-solving skills, a solid understanding of software applications, and often a degree in computer science or a related field. Familiarity with ticketing systems, SQL databases, and commonly used IT service management tools like ServiceNow is typically required. Excellent communication, patience, and the ability to work under pressure help you effectively address user concerns and collaborate with technical teams. These skills ensure timely resolution of issues, minimize downtime, and maintain high levels of user satisfaction.

How does an Application Support professional typically collaborate with development and IT teams to resolve complex issues?

Application Support professionals act as a crucial link between end-users, development, and IT infrastructure teams. When complex issues arise, they gather detailed information from users, replicate problems, and escalate unresolved technical issues to developers while providing clear documentation. They also coordinate with IT teams to ensure that system dependencies, configurations, or server-related matters are addressed. Regular communication and participation in cross-functional meetings help ensure that issues are resolved efficiently and that system improvements are implemented based on user feedback.

What are Application Support roles?

Application Support roles involve assisting users and organizations in resolving issues related to software applications. This typically includes troubleshooting technical problems, providing guidance on software usage, performing routine maintenance, and escalating more complex issues to development teams. Application Support professionals ensure that applications run smoothly and meet business needs. They often act as a bridge between end-users and IT departments, ensuring rapid problem resolution and minimizing downtime.

What is the role of application support?

Application support involves assisting users with software applications, troubleshooting issues, and ensuring systems run smoothly. Support specialists often use diagnostic tools, communicate with users, and document problems to facilitate timely resolutions.

What is the difference between Application Support vs Help Desk Support?

AspectApplication SupportHelp Desk Support
CredentialsIT certifications, technical skillsBasic IT knowledge, customer service skills
Work EnvironmentFocused on specific applications, technical troubleshootingGeneral IT issues, user support across multiple systems
Employer & IndustryTech companies, software firms, enterprise ITAny organization with IT needs, including small businesses
Search & Comparison IntentUnderstanding technical roles, specialized supportGeneral IT support, user assistance

Application Support involves specialized technical troubleshooting and maintenance of specific software applications, often requiring technical certifications. Help Desk Support provides broader user assistance for various IT issues, focusing on customer service and basic troubleshooting. While both roles support IT users, Application Support is more technical and application-specific, whereas Help Desk Support covers a wider range of general IT problems.

What cities are hiring for Application Support jobs? Cities with the most Application Support job openings:
What are the most commonly searched types of Application Support jobs? The most popular types of Application Support jobs are:
What states have the most Application Support jobs? States with the most job openings for Application Support jobs include:
Infographic showing various Application Support job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $161,189 per year, or $77.5 per hour.
Manager Application Support

Manager Application Support

Calpine

San Diego, CA

Full-time

Posted 17 days ago


Calpine rating

8.2

Company rating: 8.2 out of 10

Based on 8 frontline employees who took The Breakroom Quiz


Job description

Calpine, a business unit of Constellation Energy Corporation (Nasdaq: CEG), is America's largest generator of electricity from natural gas and geothermal resources with operations in competitive power markets. With 79 energy facilities in operation, Calpine’s fleet has the capacity to generate approximately 27,000 MW of electricity – enough to power approximately 27 million homes. Through wholesale power operations and its retail businesses, Calpine serves customers in 22 states and Canada. Its clean, efficient, modern and flexible fleet uses advanced technologies to generate power in a low-carbon and environmentally responsible manner.

The company was established on the premise that a strong commitment to the environment is inextricably linked to excellence in power generation and corporate responsibility. Since its founding in 1984, Calpine has led the power industry in its unwavering commitment to environmental stewardship. In addition, its renewable geothermal plants use steam generated deep below the earth's surface to produce clean, renewable electricity.

Job Summary (includes but is not limited to the following, other duties may be assigned)

The Manager of Application Support will lead a team of 10-15 software developers, including leads, seniors, and juniors, fostering a collaborative, high-performance culture. This role oversees end-to-end solution architecture and development on the Microsoft Azure platform, driving Agile methodologies to deliver scalable, secure, and efficient solutions. The manager will collaborate with cross-functional teams to align technical solutions with business objectives, monitor team performance, and communicate project status, risks, and solutions to stakeholders. The role also involves mentoring developers, managing budgets, and adapting to shifting priorities while maintaining team focus and morale.

Job Responsibilities

  • Lead and mentor a team of 10-15 software developers, promoting a positive, inclusive, and innovative team culture.
  • Monitor team performance, provide constructive feedback, and support professional development.
  • Serve as a liaison between business users, application vendors, third-party vendors, and Calpine’s IT and DevOps teams.
  • Oversee the business unit’s technology platform, including solution architecture, technology evolution, and roadmap development.
  • Collaborate with cross-functional teams to ensure seamless solution integration and alignment with organizational goals.
  • Deliver scalable, secure, and efficient solutions using Azure tools such as Fabric, Logic Apps, and Azure Functions.
  • Leverage expertise in Calpine Energy Solutions’ technology and business processes to address complex business challenges.
  • Communicate project status, risks, and solutions clearly to stakeholders at all levels.
  • Identify and drive technical or business improvement initiatives that enhance department performance.
  • Analyze project estimates, provide cost projections to management, and ensure alignment with budgets.
  • Differentiate between Capex and non-Capex work for accurate financial reporting.
  • Manage and adapt to frequent changes in project priorities while maintaining team focus and morale.

Job Requirements

  • Bachelor’s degree in Information Systems, Computer Science, or equivalent experience
  • Minimum of 5 (five) years of experience managing technical teams of 10-15 developers (including leads, seniors, and juniors), with a strong focus on mentoring and performance management. Leadership experience in Agile, cloud-based environments a plus.
  • Experience aligning technical solutions with business strategies and engaging with senior leadership.
  • Experience designing scalable, secure, and cost-effective cloud-based architectures.
  • Extensive experience in Agile methodologies (Scrum or Kanban), including sprint planning, backlog management, and retrospectives
  • Ability to manage multiple concurrent requests and prioritize workloads effectively.
  • Strong collaboration skills to work with product managers, DevOps, and business stakeholders.
  • Skilled in guiding teams through organizational and technical changes with minimal disruption.
  • Strong analytical skills to resolve complex technical and operational challenges.
  • Excellent verbal and written communication skills to convey technical concepts to non-technical audiences.
  • Ability to foster a collaborative, inclusive team environment that encourages innovation and accountability.
  • Self-motivated, goal-oriented, and capable of independent learning.
  • Strong decision-making, problem-solving, and initiative-taking abilities.
  • Knowledge of Calpine Energy Solutions’ CCE business is a plus.
  • Expertise in Microsoft Azure, including Fabric, Logic Apps, Azure Functions, and related services.
  • Experience with database technologies like Microsoft SQL and maintaining ETL processes.
  • Hands-on experience with Azure development tools and proficiency in .NET, Python, or similar frameworks.
  • Proficiency in Azure DevOps, Jira, or similar tools for workflow and progress tracking.
  • Knowledge of Azure security best practices, including identity management and compliance.
  • Experience implementing AI systems is a plus.
  • Expertise in optimizing Azure-based solutions for performance, cost, and scalability.
  • Proficiency in monitoring and managing Azure resource costs using tools like Azure Cost Management.

Salary Information - Position eligible for annual bonus.

Salary range $118,360 - $174,581

Additional Calpine Information

  • Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.
  • Calpine is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment and need special assistance or an accommodation to use our website or to apply for a position, please send an e-mail with your request to hrrecruitment@calpine.com. Determination on requests for reasonable accommodation are made on case-by-case basis.

Please view Equal Employment Opportunity Posters provided by OFCCP here