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L2 Engineer Jobs (NOW HIRING)

Maxana is looking for a dedicated L2 Site Support Engineer ( to join our team. In this role, you will be responsible for providing on-site technical support for end-users, ensuring smooth operation ...

$143K/yr

Standardize solutions, prepare and maintain clear instructions and playbooks for L1 and L2 engineers. * Investigate product bugs and customer-facing errors, participate in their resolution together ...

L2 Support Engineer Location: New York, NY (Onsite) Contract Duration: 12 Months Job Summary: A global leader in financial services is seeking a skilled and experienced L2 Support Engineer to join ...

Job Title: Design Engineer L2 Location: Raymond, OH Design Engineer : * Design and develop Suspension and Steering components. * Work with test engineers and suppliers to analyze and resolve ...

Job Title: Engineer - Distribution - L2 Job Location: Trussville, AL 35173 and Pelham, AL 35124 Job Duration: 12 months * Bachelor's Degree in Engineering * Distribution Experience preferred

Our client in Raymond, OH is looking for a CAE Engineer L2. This is a contract position. What You Will Do: Seeking a highly skilled CFD Simulation Engineer with a strong background in Conjugate Heat ...

Our client in Raymond, OH is looking for a CAE Engineer L2. This is a contract position. What You Will Do: Seeking a highly skilled CFD Simulation Engineer with a strong background in Conjugate Heat ...

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L2 Engineer information

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$39K

$101.8K

$137.5K

How much do l2 engineer jobs pay per year?

As of Jun 21, 2026, the average yearly pay for l2 engineer in the United States is $101,752.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,000.00 and $116,500.00 per year, depending on experience, location, and employer.

How does an L2 Engineer typically collaborate with other IT support tiers and teams?

As an L2 Engineer, you'll frequently collaborate with both L1 support staff and higher-level engineers to resolve complex technical issues. You'll often receive escalated tickets from L1, requiring you to diagnose and troubleshoot problems that couldn't be resolved at the initial support level. Regular communication with L3 engineers or specialized teams may be necessary for particularly challenging issues, and you'll also document solutions and share knowledge with colleagues to improve the overall efficiency of the support process. This collaborative environment helps ensure seamless IT operations and professional growth through knowledge sharing.

What does an L2 engineer do?

An L2 engineer provides advanced technical support and troubleshooting for complex issues that cannot be resolved by L1 support. They analyze system problems, perform root cause analysis, and often work with tools like ticketing systems and remote access software to resolve technical incidents efficiently.

What is the difference between L2 Engineer vs L3 Engineer?

AspectL2 EngineerL3 Engineer
CredentialsTypically requires a relevant technical degree or certifications, such as CompTIA or Cisco certificationsSame as L2, often with additional certifications or specialized training
Work EnvironmentSupports day-to-day operations, handles escalated issues, and performs routine troubleshootingHandles complex problems, designs solutions, and mentors L2 engineers
Employer & Industry UsageCommon in IT, networking, and technical support roles across various industriesOften found in larger organizations with structured support tiers

In summary, L2 Engineers focus on resolving routine and escalated technical issues, while L3 Engineers handle complex problems, system design, and mentorship. The roles are part of a tiered support structure, with L3 providing advanced expertise.

What jobs in the US pay 300,000 a year?

For an L2 Engineer, salaries of $300,000 or more typically occur in senior or specialized roles such as senior network engineers, cloud architects, or cybersecurity managers with extensive experience and certifications. These positions often require advanced technical skills, leadership responsibilities, and sometimes involve working in high-demand industries like technology or finance.

What are L2 Engineers?

L2 Engineers, or Level 2 Engineers, are IT professionals who provide intermediate technical support and troubleshooting for hardware, software, and network issues that cannot be resolved by the first level (L1) support team. They have deeper technical expertise and often handle more complex incidents, perform root cause analysis, and may escalate critical problems to Level 3 (L3) engineers if necessary. L2 Engineers play a key role in maintaining system stability and ensuring customer satisfaction by resolving escalated technical issues efficiently.

What is L1, L2, L3, and L4 developer?

In technical support and engineering roles, L1, L2, L3, and L4 refer to different levels of expertise and responsibility. L1 is entry-level support handling basic issues, L2 involves more complex troubleshooting, L3 includes advanced problem resolution and specialized skills, and L4 typically involves senior engineers or architects responsible for system design and high-level solutions. These levels help define the scope of work, required skills, and experience for support and engineering positions, including roles like L2 Engineer.

What engineers make $500,000?

Senior engineers in specialized fields such as software engineering, data engineering, or systems architecture can earn $500,000 or more annually, especially with experience, advanced skills, and in high-demand industries like technology or finance. Executive or lead engineering roles with significant responsibilities and stock options may also reach this compensation level.

What are the key skills and qualifications needed to thrive as an L2 Engineer, and why are they important?

To thrive as an L2 Engineer, you need strong problem-solving skills, in-depth technical knowledge of operating systems and networks, and typically a relevant degree or equivalent experience. Familiarity with ticketing systems, remote diagnostic tools, and certifications like CompTIA Network+ or Microsoft Certified Solutions Associate are often required. Excellent communication, patience, and teamwork abilities help you effectively resolve issues and support end-users. These skills ensure prompt and accurate incident resolution, minimizing downtime and maintaining high service quality.
More about L2 Engineer jobs
Infographic showing various L2 Engineer job openings in the United States as of June 2026, with employment types broken down into 96% Full Time, 1% Part Time, and 3% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $101,752 per year, or $48.9 per hour.
L2 Application Support Engineer - Manufacturing & Supply Chain Systems

L2 Application Support Engineer - Manufacturing & Supply Chain Systems

Staffingine LLC

Atlanta, GA • On-site

Contractor

Posted 19 days ago


Job description

Job Title: L2 Application Support Engineer – Manufacturing & Supply Chain Systems
Job Location: Atlanta, GA, USA
Job Type: Contract

Job Description:

  • We are looking for experienced and technically skilled L2 Support Engineer to handle advanced and escalated issues for our software platform for manufacturing processes / Supply chain workflows.
  • You will be a crucial link between our front-line support and our development teams, providing in-depth analysis, troubleshooting complex problems, and performing root cause analysis.
  • This role requires a deep understanding of our product's architecture and a strong ability to collaborate with various technical teams.
  •  As an L2 engineer, you will work closely with L1 support, engineering teams, and end customers to resolve functional and technical issues related to APIs, integrations, and process flows in live environments.