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L2 Engineer Jobs (NOW HIRING)

Nokia

Service Management L2 Engineer

VA · Remote

The Service Management L2 Specialist / Resident Engineer plays a critical role in maintaining and improving service delivery for Nokia customers. They monitor service levels, analyze incidents ...

Twilio

Software Engineer, Platform Engineering (L2)

As an L2 engineer, you will help build and operate backend services at scale, working alongside more senior engineers on our dual-cloud infrastructure spanning Amazon Web Services (AWS) and Microsoft ...

Twilio

Software Engineer, Platform Engineering (L2)

As an L2 engineer, you will help build and operate backend services at scale, working alongside more senior engineers on our dual-cloud infrastructure spanning Amazon Web Services (AWS) and Microsoft ...

BroadAxis

L2 Support Engineer

Manhattan, NY · On-site

L2 Support Engineer Location: New York, NY (Onsite) Contract Duration: 12 Months Job Summary: A global leader in financial services is seeking a skilled and experienced L2 Support Engineer to join ...

Superbeo

Engineer - Distribution - L2

Trussville, AL · On-site

Job Title: Engineer - Distribution - L2 Job Location: Trussville, AL 35173 and Pelham, AL 35124 Job Duration: 12 months * Bachelor's Degree in Engineering * Distribution Experience preferred

Noblesoft Technologies

Design Engineer L2

Raymond, OH · On-site

Job Title: Design Engineer L2 Location: Raymond, OH Design Engineer : * Design and develop Suspension and Steering components. * Work with test engineers and suppliers to analyze and resolve ...

CAREPORTAL LLC

Senior Software Engineer

Kansas City, MO · On-site

$118K - $156K/yr

Set the testing bar and default to TDD reflexively; improve coverage patterns and test infrastructure in your area, and coach L1 and L2 engineers on TDD discipline through substantive review.

AgreeYa Solutions

L2 Cloud Support Engineer

Westerville, OH · On-site

$54 - $72.25/hr

L2 Cloud Support Engineer Job Location: Westerville, OH | Onsite Shift time : 02:00 PM to 11:00 PM EST Description: AgreeYa is a global Systems Integrator and is seeking an experienced , Cloud ...

L2 Cyber Solutions

FinOps Engineer/Analyst

Greenbelt, MD · Hybrid

$160K - $220K/yr

L2 Cyber Solutions is seeking a consultant-level FinOps Engineer/Analyst to support the Office of Geostationary Earth Orbit Observations (GEO), a high-impact joint initiative between NOAA and NASA.

AgreeYa Solutions

L2 Cloud Support Engineer

Westerville, OH · Hybrid

$53.75 - $71.75/hr

Job Title: L2 Cloud Support Engineer Job Location: Westerville, OH | Onsite Shift time : 02:00 PM to 11:00 PM EST IT01 Description: AgreeYa is a global Systems Integrator and is seeking an ...

GO Project

Senior Software Engineer

Kansas City, MO

$118K - $156K/yr

Set the testing bar and default to TDD reflexively; improve coverage patterns and test infrastructure in your area, and coach L1 and L2 engineers on TDD discipline through substantive review.

L2 Cyber Solutions

FinOps Engineer/Analyst

Greenbelt, MD · On-site

$160K - $220K/yr

L2 Cyber Solutions is seeking a consultant-level FinOps Engineer/Analyst to support the Office of Geostationary Earth Orbit Observations (GEO), a high-impact joint initiative between NOAA and NASA.

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L2 Engineer information

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$39K

$101.8K

$137.5K

How much do l2 engineer jobs pay per year?

As of Sep 12, 2026, the average yearly pay for l2 engineer in the United States is $101,752.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What is an L2 engineer?

L2 Engineers, or Level 2 Engineers, are IT professionals who provide intermediate technical support and troubleshooting for hardware, software, and network issues that cannot be resolved by the first level (L1) support team. They have deeper technical expertise and often handle more complex incidents, perform root cause analysis, and may escalate critical problems to Level 3 (L3) engineers if necessary. L2 Engineers play a key role in maintaining system stability and ensuring customer satisfaction by resolving escalated technical issues efficiently.

How does an L2 engineer typically collaborate with other IT support tiers and teams?

As an L2 Engineer, you'll frequently collaborate with both L1 support staff and higher-level engineers to resolve complex technical issues. You'll often receive escalated tickets from L1, requiring you to diagnose and troubleshoot problems that couldn't be resolved at the initial support level. Regular communication with L3 engineers or specialized teams may be necessary for particularly challenging issues, and you'll also document solutions and share knowledge with colleagues to improve the overall efficiency of the support process. This collaborative environment helps ensure seamless IT operations and professional growth through knowledge sharing.

What are the key skills and qualifications needed to thrive as an L2 engineer, and why are they important?

To thrive as an L2 Engineer, you need strong problem-solving skills, in-depth technical knowledge of operating systems and networks, and typically a relevant degree or equivalent experience. Familiarity with ticketing systems, remote diagnostic tools, and certifications like CompTIA Network+ or Microsoft Certified Solutions Associate are often required. Excellent communication, patience, and teamwork abilities help you effectively resolve issues and support end-users. These skills ensure prompt and accurate incident resolution, minimizing downtime and maintaining high service quality.

What is the difference between L2 Engineer vs L3 Engineer?

AspectL2 EngineerL3 Engineer
CredentialsTypically requires a relevant technical degree or certifications, such as CompTIA or Cisco certificationsSame as L2, often with additional certifications or specialized training
Work EnvironmentSupports day-to-day operations, handles escalated issues, and performs routine troubleshootingHandles complex problems, designs solutions, and mentors L2 engineers
Employer & Industry UsageCommon in IT, networking, and technical support roles across various industriesOften found in larger organizations with structured support tiers

In summary, L2 Engineers focus on resolving routine and escalated technical issues, while L3 Engineers handle complex problems, system design, and mentorship. The roles are part of a tiered support structure, with L3 providing advanced expertise.

How much do L2 engineers make in the US?

L2 engineers in the US typically earn an average salary ranging from $70,000 to $100,000 per year, depending on experience, location, and industry. They often possess skills in troubleshooting, network management, and technical support, and may hold certifications such as CompTIA Network+ or Cisco CCNA.
More about L2 Engineer jobs

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L2 Engineer jobs near you
Infographic showing various L2 Engineer job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 87% Full Time, 9% Part Time, and 3% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $101,752 per year, or $48.9 per hour.

L2 Application Support Engineer - Manufacturing & Supply Chain Systems

Atlanta, GA • On-site

Staffingine LLC
Recruiting and Staffing Services • 51 - 200 employees
Learn more about Staffingine LLCexternal

Contractor

Re-posted 13 days ago

Job description

Job Title: L2 Application Support Engineer – Manufacturing & Supply Chain Systems
Job Location: Atlanta, GA, USA
Job Type: Contract

Job Description:

  • We are looking for experienced and technically skilled L2 Support Engineer to handle advanced and escalated issues for our software platform for manufacturing processes / Supply chain workflows.
  • You will be a crucial link between our front-line support and our development teams, providing in-depth analysis, troubleshooting complex problems, and performing root cause analysis.
  • This role requires a deep understanding of our product's architecture and a strong ability to collaborate with various technical teams.
  •  As an L2 engineer, you will work closely with L1 support, engineering teams, and end customers to resolve functional and technical issues related to APIs, integrations, and process flows in live environments.