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L2 Engineer Jobs (NOW HIRING)

L2 Cyber Solutions

FinOps Engineer/Analyst

Greenbelt, MD · Hybrid

$160K - $220K/yr

L2 Cyber Solutions is seeking a consultant-level FinOps Engineer/Analyst to support the Office of Geostationary Earth Orbit Observations (GEO), a high-impact joint initiative between NOAA and NASA.

L2 Cyber Solutions

FinOps Engineer/Analyst

Greenbelt, MD · On-site

$160K - $220K/yr

L2 Cyber Solutions is seeking a consultant-level FinOps Engineer/Analyst to support the Office of Geostationary Earth Orbit Observations (GEO), a high-impact joint initiative between NOAA and NASA.

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L2 Engineer information

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How much do l2 engineer jobs pay per year?

As of Jul 12, 2026, the average yearly pay for l2 engineer in the United States is $101,752.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What is L1, L2, L3, and L4 engineer?

In technical support and engineering roles, L1, L2, L3, and L4 refer to different levels of expertise and responsibility. L1 engineers handle basic troubleshooting and customer inquiries, L2 engineers resolve more complex issues, L3 engineers provide advanced technical support and often develop solutions, and L4 engineers typically focus on system architecture, design, and high-level problem solving. These levels help structure support teams and define skill requirements for each stage of issue resolution.

How does an L2 Engineer typically collaborate with other IT support tiers and teams?

As an L2 Engineer, you'll frequently collaborate with both L1 support staff and higher-level engineers to resolve complex technical issues. You'll often receive escalated tickets from L1, requiring you to diagnose and troubleshoot problems that couldn't be resolved at the initial support level. Regular communication with L3 engineers or specialized teams may be necessary for particularly challenging issues, and you'll also document solutions and share knowledge with colleagues to improve the overall efficiency of the support process. This collaborative environment helps ensure seamless IT operations and professional growth through knowledge sharing.

What engineers make $200,000 a year?

Senior engineers in fields such as software, electrical, and systems engineering can earn $200,000 or more annually, especially with extensive experience, specialized skills, and working in high-demand industries like technology or aerospace. Roles often require advanced certifications, leadership responsibilities, or working in high-cost-of-living areas.

What does an L2 engineer do?

An L2 engineer provides technical support and troubleshooting for complex issues that cannot be resolved by L1 support. They analyze problems, perform advanced diagnostics, and often work with tools like remote access software and ticketing systems to resolve hardware, software, or network problems efficiently.

What is the difference between L2 Engineer vs L3 Engineer?

AspectL2 EngineerL3 Engineer
CredentialsTypically requires a relevant technical degree or certifications, such as CompTIA or Cisco certificationsSame as L2, often with additional certifications or specialized training
Work EnvironmentSupports day-to-day operations, handles escalated issues, and performs routine troubleshootingHandles complex problems, designs solutions, and mentors L2 engineers
Employer & Industry UsageCommon in IT, networking, and technical support roles across various industriesOften found in larger organizations with structured support tiers

In summary, L2 Engineers focus on resolving routine and escalated technical issues, while L3 Engineers handle complex problems, system design, and mentorship. The roles are part of a tiered support structure, with L3 providing advanced expertise.

What are L2 Engineers?

L2 Engineers, or Level 2 Engineers, are IT professionals who provide intermediate technical support and troubleshooting for hardware, software, and network issues that cannot be resolved by the first level (L1) support team. They have deeper technical expertise and often handle more complex incidents, perform root cause analysis, and may escalate critical problems to Level 3 (L3) engineers if necessary. L2 Engineers play a key role in maintaining system stability and ensuring customer satisfaction by resolving escalated technical issues efficiently.

What engineer makes $500,000 a year?

Highly experienced senior engineers in specialized fields such as software engineering, data engineering, or systems architecture can earn $500,000 or more annually, often through a combination of base salary, bonuses, and stock options. These roles typically require advanced skills, certifications, and extensive industry experience, often in high-demand sectors like technology or finance.

What are the key skills and qualifications needed to thrive as an L2 Engineer, and why are they important?

To thrive as an L2 Engineer, you need strong problem-solving skills, in-depth technical knowledge of operating systems and networks, and typically a relevant degree or equivalent experience. Familiarity with ticketing systems, remote diagnostic tools, and certifications like CompTIA Network+ or Microsoft Certified Solutions Associate are often required. Excellent communication, patience, and teamwork abilities help you effectively resolve issues and support end-users. These skills ensure prompt and accurate incident resolution, minimizing downtime and maintaining high service quality.
More about L2 Engineer jobs
What job categories do people searching L2 Engineer jobs look for? The top searched job categories for L2 Engineer jobs are:
L2 Engineer jobs near you
Infographic showing various L2 Engineer job openings in the United States as of July 2026, with employment types broken down into 95% Full Time, 2% Part Time, and 3% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $101,752 per year, or $48.9 per hour.
Application Support Engineer (L1 & L2 Support)

Application Support Engineer (L1 & L2 Support)

Centstone

Norton, MA • On-site

Contractor

Re-posted 11 days ago

Job description

Application Support Engineer (L1 & L2 Support)

Location: Norton, Boston, MA (3 Days Onsite)
Job Type: Contract / Full-Time
Experience: 6–10+ Years

Job Overview

We are seeking an experienced Application Support Engineer to provide L1 and L2 support for enterprise systems across manufacturing, laboratory, and clinical environments. The ideal candidate will have hands-on experience supporting multiple applications and ensuring smooth operations in a regulated environment.

Technologies / Applications (Experience Required in Few/Most)
  • MES (Manufacturing Execution Systems)
  • IDBS PIMS
  • AVEVA PI
  • Lab Systems (LIMS – QC & CMC exposure is a plus)
  • Waters Empower
  • Waters Connect
  • SmartQC
  • Emerson RTMS
  • HxGN EAM CMMS
  • SEEQ
  • Heavensight MIT (SAP Scanners)
  • Clinical Trial Systems (N-Side or similar)
Key ResponsibilitiesL1 Support (User & Operational Support)
  • Provide user system training and onboarding support
  • Understand and document business processes and workflows
  • Manage user access requests and role assignments
  • Perform report generation and data extraction
  • Act as first line of troubleshooting for system issues
  • Handle basic system administration and configurations
  • Support application installations and environment setup
  • Monitor and manage tickets with vendor helpdesk systems
L2 Support (Advanced Support & Governance)
  • Manage change management (process & system level)
  • Maintain master data management and data integrity
  • Handle system documentation (SOPs, design specifications)
  • Perform user access reviews and audit readiness activities
  • Support validation processes (biannual/periodic reviews)
  • Act as second-line support with ISM and vendor teams
  • Monitor security patches, upgrades, and system performance
  • Perform system maintenance, restarts, and health checks
Required Skills
  • Strong experience in L1/L2 Application Support
  • Experience supporting enterprise systems (manufacturing/lab/clinical)
  • Knowledge of incident, problem, and change management
  • Experience with ticketing tools (ServiceNow or similar)
  • Strong troubleshooting and analytical skills
  • Understanding of GxP / regulated environments (preferred)
Preferred Skills
  • Experience with MES, PIMS, LIMS, or clinical systems
  • Exposure to SAP integrations or scanner-based tools
  • Knowledge of reporting tools and data systems
  • Experience working with vendor-managed applications
 

Thanks & Regards,

Adarsh Mallik | IT Recruiter
adarsh.mallik@centstone.com | 3322307193
CENTSTONE SERVICES
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About Centstone

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In the dynamic landscape of today’s business environment, flexibility is key. At Centstone, we understand the unique demands of your industry and offer tailored Contract Hiring solutions to empower your organization with the right talent when you need it most.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Hazlet, NJ, US

Year founded

2022

Social media

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