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L2 Engineer Jobs (NOW HIRING)

Teksoft Systems Inc

L2 Support Engineer

Cincinnati, OH · Remote

Solumina L2 Support Engineer Location: Cincinnati, Ohio (Remote) Long Term Contract Mandatory skills are Solumina MES iSeries (i090 to i120), MES and SQM. Role Overview: * The Solumina L2 Support ...

AgreeYa Solutions

L2 Cloud Support Engineer

Phoenix, AZ · Hybrid

$55.25 - $74/hr

L2 Cloud Support Engineer Job Location: Phoenix AZ | Onsite 5 days a week Shift time :: 6 AM to 3 PM PHX Description: AgreeYa is a global Systems Integrator and is seeking an experienced , Cloud ...

L2 Cyber Solutions

FinOps Engineer/Analyst

Greenbelt, MD · Hybrid

$160K - $220K/yr

L2 Cyber Solutions is seeking a consultant-level FinOps Engineer/Analyst to support the Office of Geostationary Earth Orbit Observations (GEO), a high-impact joint initiative between NOAA and NASA.

L2 Cyber Solutions

FinOps Engineer/Analyst

Greenbelt, MD · On-site

$160K - $220K/yr

L2 Cyber Solutions is seeking a consultant-level FinOps Engineer/Analyst to support the Office of Geostationary Earth Orbit Observations (GEO), a high-impact joint initiative between NOAA and NASA.

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L2 Engineer information

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$39K

$101.8K

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How much do l2 engineer jobs pay per year?

As of Jun 21, 2026, the average yearly pay for l2 engineer in the United States is $101,752.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,000.00 and $116,500.00 per year, depending on experience, location, and employer.

How does an L2 Engineer typically collaborate with other IT support tiers and teams?

As an L2 Engineer, you'll frequently collaborate with both L1 support staff and higher-level engineers to resolve complex technical issues. You'll often receive escalated tickets from L1, requiring you to diagnose and troubleshoot problems that couldn't be resolved at the initial support level. Regular communication with L3 engineers or specialized teams may be necessary for particularly challenging issues, and you'll also document solutions and share knowledge with colleagues to improve the overall efficiency of the support process. This collaborative environment helps ensure seamless IT operations and professional growth through knowledge sharing.

What does an L2 engineer do?

An L2 engineer provides advanced technical support and troubleshooting for complex issues that cannot be resolved by L1 support. They analyze system problems, perform root cause analysis, and often work with tools like ticketing systems and remote access software to resolve technical incidents efficiently.

What is the difference between L2 Engineer vs L3 Engineer?

AspectL2 EngineerL3 Engineer
CredentialsTypically requires a relevant technical degree or certifications, such as CompTIA or Cisco certificationsSame as L2, often with additional certifications or specialized training
Work EnvironmentSupports day-to-day operations, handles escalated issues, and performs routine troubleshootingHandles complex problems, designs solutions, and mentors L2 engineers
Employer & Industry UsageCommon in IT, networking, and technical support roles across various industriesOften found in larger organizations with structured support tiers

In summary, L2 Engineers focus on resolving routine and escalated technical issues, while L3 Engineers handle complex problems, system design, and mentorship. The roles are part of a tiered support structure, with L3 providing advanced expertise.

What jobs in the US pay 300,000 a year?

For an L2 Engineer, salaries of $300,000 or more typically occur in senior or specialized roles such as senior network engineers, cloud architects, or cybersecurity managers with extensive experience and certifications. These positions often require advanced technical skills, leadership responsibilities, and sometimes involve working in high-demand industries like technology or finance.

What are L2 Engineers?

L2 Engineers, or Level 2 Engineers, are IT professionals who provide intermediate technical support and troubleshooting for hardware, software, and network issues that cannot be resolved by the first level (L1) support team. They have deeper technical expertise and often handle more complex incidents, perform root cause analysis, and may escalate critical problems to Level 3 (L3) engineers if necessary. L2 Engineers play a key role in maintaining system stability and ensuring customer satisfaction by resolving escalated technical issues efficiently.

What is L1, L2, L3, and L4 developer?

In technical support and engineering roles, L1, L2, L3, and L4 refer to different levels of expertise and responsibility. L1 is entry-level support handling basic issues, L2 involves more complex troubleshooting, L3 includes advanced problem resolution and specialized skills, and L4 typically involves senior engineers or architects responsible for system design and high-level solutions. These levels help define the scope of work, required skills, and experience for support and engineering positions, including roles like L2 Engineer.

What engineers make $500,000?

Senior engineers in specialized fields such as software engineering, data engineering, or systems architecture can earn $500,000 or more annually, especially with experience, advanced skills, and in high-demand industries like technology or finance. Executive or lead engineering roles with significant responsibilities and stock options may also reach this compensation level.

What are the key skills and qualifications needed to thrive as an L2 Engineer, and why are they important?

To thrive as an L2 Engineer, you need strong problem-solving skills, in-depth technical knowledge of operating systems and networks, and typically a relevant degree or equivalent experience. Familiarity with ticketing systems, remote diagnostic tools, and certifications like CompTIA Network+ or Microsoft Certified Solutions Associate are often required. Excellent communication, patience, and teamwork abilities help you effectively resolve issues and support end-users. These skills ensure prompt and accurate incident resolution, minimizing downtime and maintaining high service quality.
More about L2 Engineer jobs
What job categories do people searching L2 Engineer jobs look for? The top searched job categories for L2 Engineer jobs are:
L2 Engineer jobs near you
Infographic showing various L2 Engineer job openings in the United States as of June 2026, with employment types broken down into 96% Full Time, 1% Part Time, and 3% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $101,752 per year, or $48.9 per hour.
L2 Support Engineer

L2 Support Engineer

Teksoft Systems Inc

Cincinnati, OH • Remote

Other

Posted 9 days ago

Job description

Solumina L2 Support Engineer
Location: Cincinnati, Ohio (Remote) 

Long Term Contract

Mandatory skills are Solumina MES iSeries (i090 to i120), MES and SQM.

Role Overview:

  • The Solumina L2 Support Specialist will focus on operational support and system sustainment activities for existing Solumina implementations.
  • This role ensures system stability, manages upgrades, and resolves operational issues to maintain high availability and performance.
  • Unlike implementation-focused roles, this position emphasizes post-deployment support, configuration management, and continuous improvement.

Roles & Responsibilities:

  • Experience with iBASEt Solumina MES iSeries (i090 to i120), including manufacturing execution, quality management, and paperless shop‑floor operations.
  • Hands‑on experience with Solumina iSeries, latest release i120, supporting MES, SQM, and model‑based manufacturing capabilities.
  • Develop and configure Solumina MES modules as per functional and technical requirements.
  • Implement integrations between Solumina MES and ERP, PLM, and shop‑floor automation systems.
  • Participate in Solumina integration design, development, and testing to ensure stable and scalable solutions.
  • Work with analysts, architects, and business teams to translate use cases into technical solutions.
  • Develop, debug, and maintain Solumina workflows, data mappings, and customizations.
  • Support PoC development and validate technical feasibility of new enhancements.
  • Perform unit testing, troubleshoot issues, and ensure smooth deployment across environments.

Technical skills:

  • Hands‑on experience with Solumina MES platform including configuration and development.
  • Strong understanding of Solumina data structures, tables, and business rules for integration and customization.
  • MES–ERP–PLM integration skills and familiarity with manufacturing processes.
  • Experience with system integration technologies (APIs, message brokers, event-driven patterns like JMS/Kafka).
  • Knowledge of shop‑floor automation systems and Level‑2 interfaces.

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