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L2 Engineer Jobs (NOW HIRING)

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L2-L3 Support Engineer

Dallas, TX · On-site

L2-L3 Support Engineer Location: Dallas, Texas Contract & Skill Requirement: Proven experience with troubleshooting principles, methodologies, and issue resolution techniques in Telecom domain and ...

Wipro Limited

Test Engineer L2

Jefferson City, MO · On-site

$50 - $55/hr

Job Title: Test Engineer L2 City: Jefferson City State/Province: Missouri Posting Start Date: 5/22/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and ...

Employee Magnets

Engineer - Test L2

Grapevine, TX

Engineer - Test L2 Summary The Test Engineer will establish test procedures and coordinate testing of products under development or in production Essential Duties and Responsibilities include the ...

GO Project

Senior Software Engineer

Kansas City, MO · On-site

$80 - $100/hr

Set the testing bar and default to TDD reflexively; improve coverage patterns and test infrastructure in your area, and coach L1 and L2 engineers on TDD discipline through substantive review.

Aerospacelab, Inc.

WI · On-site

$100 - $130/hr

Senior Software Engineer - 5G NTN RAN (L2/L3) Our mission is supported by an ambitious vertically integrated approach: design & manufacture of small satellites combined with development of earth ...

Lorven Technologies

L2-L3 Support Engineer

L2-L3 Support Engineer Contract - Remote JD: • Proven experience with troubleshooting principles, methodologies, and issue resolution techniques in Telecom domain and IMS (4G/5G/LTE) Core networks ...

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L2 Engineer information

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$39K

$101.8K

$137.5K

How much do l2 engineer jobs pay per year?

As of Aug 22, 2026, the average yearly pay for l2 engineer in the United States is $101,752.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What is an L2 engineer?

L2 Engineers, or Level 2 Engineers, are IT professionals who provide intermediate technical support and troubleshooting for hardware, software, and network issues that cannot be resolved by the first level (L1) support team. They have deeper technical expertise and often handle more complex incidents, perform root cause analysis, and may escalate critical problems to Level 3 (L3) engineers if necessary. L2 Engineers play a key role in maintaining system stability and ensuring customer satisfaction by resolving escalated technical issues efficiently.

How does an L2 engineer typically collaborate with other IT support tiers and teams?

As an L2 Engineer, you'll frequently collaborate with both L1 support staff and higher-level engineers to resolve complex technical issues. You'll often receive escalated tickets from L1, requiring you to diagnose and troubleshoot problems that couldn't be resolved at the initial support level. Regular communication with L3 engineers or specialized teams may be necessary for particularly challenging issues, and you'll also document solutions and share knowledge with colleagues to improve the overall efficiency of the support process. This collaborative environment helps ensure seamless IT operations and professional growth through knowledge sharing.

What are the key skills and qualifications needed to thrive as an L2 engineer, and why are they important?

To thrive as an L2 Engineer, you need strong problem-solving skills, in-depth technical knowledge of operating systems and networks, and typically a relevant degree or equivalent experience. Familiarity with ticketing systems, remote diagnostic tools, and certifications like CompTIA Network+ or Microsoft Certified Solutions Associate are often required. Excellent communication, patience, and teamwork abilities help you effectively resolve issues and support end-users. These skills ensure prompt and accurate incident resolution, minimizing downtime and maintaining high service quality.

What is the difference between L2 Engineer vs L3 Engineer?

AspectL2 EngineerL3 Engineer
CredentialsTypically requires a relevant technical degree or certifications, such as CompTIA or Cisco certificationsSame as L2, often with additional certifications or specialized training
Work EnvironmentSupports day-to-day operations, handles escalated issues, and performs routine troubleshootingHandles complex problems, designs solutions, and mentors L2 engineers
Employer & Industry UsageCommon in IT, networking, and technical support roles across various industriesOften found in larger organizations with structured support tiers

In summary, L2 Engineers focus on resolving routine and escalated technical issues, while L3 Engineers handle complex problems, system design, and mentorship. The roles are part of a tiered support structure, with L3 providing advanced expertise.

How much do L2 engineers make in the US?

L2 engineers in the US typically earn an average salary ranging from $70,000 to $100,000 per year, depending on experience, location, and industry. They often possess skills in troubleshooting, network management, and technical support, and may hold certifications such as CompTIA Network+ or Cisco CCNA.
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L2 Engineer jobs near you
Infographic showing various L2 Engineer job openings in the United States as of August 2026, with employment types broken down into 94% Full Time, 2% Part Time, and 4% Contract. Highlights an 85% Physical, 6% Hybrid, and 9% Remote job distribution, with an average salary of $101,752 per year, or $48.9 per hour.

MuleSoft L2 SRE (Observability) Developer

P2PSoftTek Inc

Phoenix, AZ • On-site

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Required Technical Skills
Strong hands-on experience with MuleSoft Anypoint Platform.
Experience developing and supporting MuleSoft applications using Mule 4 / Anypoint Studio.
Strong knowledge of Anypoint Runtime Manager, API Manager, Anypoint Monitoring, and CloudHub.
Strong experience in L2 production support and incident troubleshooting.
5+ years of MuleSoft experience, preferably with significant production support experience.
2+ years of L2 production support / SRE / observability experience preferred.
Experience supporting high-volume, business-critical enterprise integration platforms.
Strong communication and troubleshooting skills with the ability to work effectively with development, infrastructure, and business teams.

Apply