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L2 Support Jobs (NOW HIRING)

Omni Inclusive

Java L2 Support

Alpharetta, GA · On-site

Java L2 Support With Oracle Ebs Experience Java L2 support with Oracle EBS experience. Candidate should have minimum experience on writing queries on Oracle EBS. This role will require candidate to ...

BroadAxis

L2 Support Engineer

Manhattan, NY · On-site

L2 Support Engineer Location: New York, NY (Onsite) Contract Duration: 12 Months Job Summary: A global leader in financial services is seeking a skilled and experienced L2 Support Engineer to join ...

Info Way Solutions

Teamcenter L2 Support

Sunnyvale, CA · On-site

Teamcenter L2 Support Sunnyvale, CA/Austin, TX Role Overview: The Teamcenter L2 Support engineer provides technical support for end-users, resolves application issues, performs system monitoring, and ...

Dice

Teamcenter L2 Support

Austin, TX · On-site

Dice is seeking a Teamcenter L2 Support engineer to provide technical support for end-users and ensure the smooth operation of Teamcenter PLM environments. The role involves resolving application ...

IT America Inc

XStore L2 Support Lead

Los Angeles, CA · On-site

XStore L2 Support Lead Location: City of Industry, CA Duration: Long term contract XStore support lead who can efficiently drive the incident management along with business-as-usual activities.

Blitzy

L2 Support Engineer

Cambridge, MA · On-site

$100K - $140K/yr

The L2 Support Engineer works alongside L1 to triage and resolve issues, and escalates unresolved defects to engineering. It operates across Kubernetes, Docker, and the major cloud providers. What ...

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How much do l2 support jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for l2 support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

Is L2 support good for career?

L2 Support roles can provide a solid foundation in technical troubleshooting, customer service, and problem-solving skills, which are valuable for career growth in IT and technical fields. They often serve as a stepping stone to higher-level support, network administration, or specialized IT roles, especially when combined with relevant certifications like CompTIA or Cisco. However, career advancement depends on individual skills, experience, and opportunities for professional development.

What is an L2 Support job?

An L2 Support job involves providing advanced technical assistance for software, hardware, or IT systems. L2 engineers handle incidents that L1 support cannot resolve, performing in-depth troubleshooting, root cause analysis, and system configurations. They may work with logs, debugging tools, and databases to diagnose issues. Additionally, L2 support often collaborates with L3 teams for complex problems and contributes to process improvements and documentation.

What are the key skills and qualifications needed to thrive in the L2 Support position, and why are they important?

To thrive as an L2 Support professional, you need strong troubleshooting abilities, a solid understanding of IT systems, and prior experience in technical support or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications such as CompTIA A+, ITIL, or Microsoft certifications are highly beneficial. Excellent communication, patience, and problem-solving skills help you effectively address user issues and coordinate with different teams. These competencies ensure timely resolution of escalated technical problems and contribute to high customer satisfaction.

What can I expect in terms of day-to-day responsibilities as an L2 Support specialist?

As an L2 Support specialist, you'll handle escalated technical issues from the frontline (L1) support team, perform in-depth troubleshooting, and work closely with engineering or development teams to resolve complex incidents. Your day may involve analyzing logs, managing tickets, documenting solutions, and sometimes deploying patches or software updates. Collaboration is essential, as you’ll often interact with other IT professionals to investigate problems and implement fixes. You may also contribute to knowledge base articles to help streamline future resolutions. The role offers exposure to various technologies and a fast-paced, problem-solving environment.

What jobs pay $10,000 a month without a degree?

L2 Support roles typically do not pay $10,000 a month without relevant experience or certifications; high-paying tech support jobs often require specialized skills, certifications, or experience in networking, cybersecurity, or cloud services. Most roles offering such salaries are in software development, sales, or management, which usually require relevant education or extensive experience. Freelance or entrepreneurial work in tech, consulting, or digital marketing can also reach this income level without a degree, but they depend on skills and client base.

What is L1, L2, L3, and L4 support?

L2 Support is a level of technical support where specialists handle more complex issues that cannot be resolved by L1 support, often requiring deeper technical knowledge and troubleshooting skills. L1 support provides basic assistance and initial issue diagnosis, while L3 involves highly specialized experts addressing advanced problems. L4 support typically includes vendor or product developers who handle complex or escalated issues beyond internal support capabilities.

What is the role of L2 support?

L2 support is a technical support role responsible for handling complex customer issues that cannot be resolved by L1 support. It involves troubleshooting, diagnosing problems, and providing solutions using advanced tools and technical knowledge, often requiring familiarity with specific systems or software. L2 support acts as a bridge between frontline support and engineering teams to ensure efficient issue resolution.
More about L2 Support jobs
What states have the most L2 Support jobs? States with the most job openings for L2 Support jobs include:
What job categories do people searching L2 Support jobs look for? The top searched job categories for L2 Support jobs are:
L2 Support jobs near you
Infographic showing various L2 Support job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Java L2 Support

Omni Inclusive

Alpharetta, GA • On-site

Other

Posted 7 days ago

Job description

Java L2 Support With Oracle Ebs Experience

Java L2 support with Oracle EBS experience. Candidate should have minimum experience on writing queries on Oracle EBS. This role will require candidate to have Java application support and Oracle EBS support.

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