ZipRecruiter

Log In

1

L2 Support Jobs (NOW HIRING)

LWC, Inc.

Security Operations L2 Support

Durham, NC

* Troubleshooting L2 incidents and closing incidents on the ITSM tool and updating the KB documentation. * Configuration changes as recommended by the L3 team * Log analysis and management - (move logs ...

LWC, Inc.

Security Operations L2 Support

Durham, NC · On-site

Troubleshooting L2 incidents and closing incidents on the ITSM tool and updating the KB documentation. * Configuration changes as recommended by the L3 team * Log analysis and management - (move logs ...

Envision Financial Systems, Inc

Be Seen First

System Administrator (L1/L2 Support)

Costa Mesa, CA · On-site

$75K - $85K/yr

... L2-level tasks across servers, networks, and user systems. The ideal candidate will provide comprehensive technical support, ensure system uptime, perform preventive maintenance, and assist in ...

Andromeda

L2 Support Technician

Lockport, IL · On-site

$55K - $65K/yr

Advanced knowledge of Microsoft Workstation OS (XP - Windows 10) * Advanced support for Microsoft Office, QuickBooks, Adobe software * Strong hardware, software, and Layer 1-3 troubleshooting

next page

Showing results 1-20

All JobsL2 Support Jobs

L2 Support information

See salary details

$14

$26

$44

How much do l2 support jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for l2 support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is an L2 Support job?

An L2 Support job involves providing advanced technical assistance for software, hardware, or IT systems. L2 engineers handle incidents that L1 support cannot resolve, performing in-depth troubleshooting, root cause analysis, and system configurations. They may work with logs, debugging tools, and databases to diagnose issues. Additionally, L2 support often collaborates with L3 teams for complex problems and contributes to process improvements and documentation.

What are the key skills and qualifications needed to thrive in the L2 Support position, and why are they important?

To thrive as an L2 Support professional, you need strong troubleshooting abilities, a solid understanding of IT systems, and prior experience in technical support or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications such as CompTIA A+, ITIL, or Microsoft certifications are highly beneficial. Excellent communication, patience, and problem-solving skills help you effectively address user issues and coordinate with different teams. These competencies ensure timely resolution of escalated technical problems and contribute to high customer satisfaction.

What can I expect in terms of day-to-day responsibilities as an L2 Support specialist?

As an L2 Support specialist, you'll handle escalated technical issues from the frontline (L1) support team, perform in-depth troubleshooting, and work closely with engineering or development teams to resolve complex incidents. Your day may involve analyzing logs, managing tickets, documenting solutions, and sometimes deploying patches or software updates. Collaboration is essential, as you’ll often interact with other IT professionals to investigate problems and implement fixes. You may also contribute to knowledge base articles to help streamline future resolutions. The role offers exposure to various technologies and a fast-paced, problem-solving environment.

More about L2 Support jobs
What states have the most L2 Support jobs? States with the most job openings for L2 Support jobs include:
What job categories do people searching L2 Support jobs look for? The top searched job categories for L2 Support jobs are:
L2 Support jobs near you
Infographic showing various L2 Support job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.
L2 Application Support Engineer - Manufacturing & Supply Chain Systems

L2 Application Support Engineer - Manufacturing & Supply Chain Systems

Staffingine LLC

Atlanta, GA • On-site

Contractor

Posted 8 days ago

Job description

Job Title: L2 Application Support Engineer – Manufacturing & Supply Chain Systems
Job Location: Atlanta, GA, USA
Job Type: Contract

Job Description:

  • We are looking for experienced and technically skilled L2 Support Engineer to handle advanced and escalated issues for our software platform for manufacturing processes / Supply chain workflows.
  • You will be a crucial link between our front-line support and our development teams, providing in-depth analysis, troubleshooting complex problems, and performing root cause analysis.
  • This role requires a deep understanding of our product's architecture and a strong ability to collaborate with various technical teams.
  •  As an L2 engineer, you will work closely with L1 support, engineering teams, and end customers to resolve functional and technical issues related to APIs, integrations, and process flows in live environments.