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Desktop Support System Administrator Jobs (NOW HIRING)

PURVIS

System Administrator (202607)

Newport, RI · On-site

Provide Windows and Linux system administration and desktop support for users, systems ... Administer and maintain Red Hat Enterprise Linux (RHEL) environments, including system ...

DANE LLC

Desktop Support Admin

Chantilly, VA · On-site

$62K - $67K/yr

We are seeking a skilled and motivated DSS System Administrator to join our dynamic team. As a valued member of our organization, you will play a crucial role in providing exceptional Desktop Support ...

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How much do desktop support system administrator jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for desktop support system administrator in the United States is $34.48, according to ZipRecruiter salary data. Most workers in this role earn between $26.68 and $38.94 per hour, depending on experience, location, and employer.

What is a desktop support system administrator?

Desktop Support System Administrators are IT professionals responsible for maintaining, troubleshooting, and supporting desktop computers, software, and related systems within an organization. They handle tasks such as installing and configuring operating systems, managing user accounts, resolving hardware and software issues, and ensuring the overall stability and security of desktop environments. These administrators often serve as the first point of contact for technical support, helping employees resolve issues quickly to minimize downtime.

What are the key skills and qualifications needed to thrive as a desktop support system administrator?

To thrive as a Desktop Support System Administrator, you need strong troubleshooting abilities, knowledge of operating systems (like Windows and macOS), networking fundamentals, and typically a relevant degree or certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools, ticketing systems, and Active Directory is commonly required. Excellent communication, patience, and customer service skills help you effectively resolve user issues and work collaboratively with IT teams. These skills and qualities are crucial for maintaining smooth daily operations, minimizing downtime, and ensuring end-user satisfaction.

What are some common challenges faced by desktop support system administrators, and how can they be managed effectively?

Desktop Support System Administrators frequently encounter challenges such as troubleshooting complex user issues, balancing multiple support requests, and maintaining system security. Managing these challenges effectively involves prioritizing tasks, documenting solutions for recurring problems, and staying up-to-date with the latest technology updates and security protocols. Strong communication and collaboration with IT teams and end-users also play a crucial role in resolving issues efficiently and ensuring smooth operations.

What is the difference between Desktop Support System Administrator vs Network Support Specialist?

AspectDesktop Support System AdministratorNetwork Support Specialist
CertificationsCompTIA A+, Network+; Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, help desk, on-site supportData centers, network operations centers, on-site or remote
Primary ResponsibilitiesMaintaining desktops, troubleshooting OS/software issues, user supportManaging network infrastructure, troubleshooting connectivity, network security

The Desktop Support System Administrator primarily focuses on maintaining and troubleshooting desktop systems and user support within an organization. In contrast, the Network Support Specialist concentrates on managing and troubleshooting network infrastructure and connectivity issues. While both roles require technical certifications and often work in similar environments, their core responsibilities differ, with the Desktop Support System Administrator centered on end-user devices and the Network Support Specialist on network systems.

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Desktop Support System Administrator jobs near you
Infographic showing various Desktop Support System Administrator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $71,711 per year, or $34.5 per hour.

Desktop Support System Administrator

Nammo Defense System

Salt Lake City, UT

Full-time

Posted 3 days ago

New

Job description


Job Summary

The Desktop Support System Administrator plays a crucial role in maintaining, optimizing, and securing IT systems to ensure seamless daily operations for end-users. This position is responsible for troubleshooting hardware, software, and network issues, managing system security, and ensuring compliance with organizational policies.
The ideal candidate will configure, monitor, and troubleshoot servers, networks, workstations, and security systems, ensuring optimal performance, reliability, and cybersecurity.

Shift: Monday-Thursday 7:00AM - 5:30PM, Occasional weekend and on-call as needed

Primary Responsibilities

Desktop Support:
• Provide Tier 1/2 technical support, troubleshooting hardware, software, and network issues for end-users.
• Manage and resolve helpdesk ticket escalations efficiently.
• Support and maintain desktops, laptops, mobile devices, and peripherals.
• Install, configure, and maintain operating systems and enterprise applications.
• Administer Active Directory, managing user accounts, permissions, and access rights.
• Assist with employee onboarding and offboarding, including provisioning and deprovisioning IT resources.
• Educate users on best practices for security, software usage, and IT policies.

System Administration:
• Monitor and maintain IT infrastructure, including servers, networks, and cloud-based services.
• Implement cybersecurity best practices, including patch management, system hardening, and access controls.
• Install, configure, and maintain Windows and Linux servers as well as enterprise applications.
• Manage cloud environments (Azure, AWS) and virtualized platforms (VMware vSphere).
• Administer network infrastructure, including LAN/WAN, VPNs, firewalls, and other networking components.
• Ensure data integrity, backup reliability, and disaster recovery readiness.
• Maintain and troubleshoot enterprise applications, including email, collaboration tools, and cloud services.
• Ensure compliance with IT security policies, regulatory requirements, and industry standards.
• Maintain system documentation, incident reports, and compliance records.
Additional Requirements:
• Ability to work under pressure while managing multiple priorities.
• Strong problem-solving skills and attention to detail.
• Availability for weekend system maintenance as needed.
• Punctuality, reliability, and a professional work ethic.
Job Qualifications (Education/Skills/Experience)

Required:
• Bachelor’s degree in IT, Computer Science, or equivalent experience.
• 3+ years of experience in system administration or technical support.
• Strong knowledge of Windows Server, Linux, Active Directory, and Group Policy.
• Experience with networking protocols and technologies (TCP/IP, DNS, DHCP, VPN, firewalls).
• Familiarity with cybersecurity frameworks (NIST, ISO 27001).
• Strong troubleshooting, analytical, and communication skills.
• Ability to explain technical concepts clearly to non-technical users.

Preferred:
• Certifications: CompTIA Security+, Microsoft (MCSA/MCP), Linux+, AWS, Azure.
• Experience in DoD environments (RMF, STIGs, DISA compliance).
• Knowledge of IT compliance standards and system hardening best practices.