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Desktop Support System Administrator Jobs (NOW HIRING)

ActioNet, Inc.

Desktop Support

Rosslyn, VA · On-site

$47/hr

Collaborate with IT teams to support system upgrades, migrations, and rollouts. * Document ... Relevant certifications, such as CompTIA A+, Network+, or Microsoft Modern Desktop Administrator ...

ActioNet

Desktop Support

Arlington, VA · On-site

Collaborate with IT teams to support system upgrades, migrations, and rollouts. * Document ... Relevant certifications, such as CompTIA A+, Network+, or Microsoft Modern Desktop Administrator ...

ActioNet

Desktop Support

Rosslyn, VA

$47/hr

Collaborate with IT teams to support system upgrades, migrations, and rollouts. * Document ... Relevant certifications, such as CompTIA A+, Network+, or Microsoft Modern Desktop Administrator ...

Globenet Consulting Corp

System Administrator

Lynnwood, WA · On-site

$90K - $110K/yr

... desktop support specialists and database administrators. This role is responsible for ensuring system reliability, security, performance, availability, and operational efficiency while driving ...

ACI Infotech

Desktop Support Engineer

Mokena, IL · On-site

Desktop Support / End User Support / System Engineer Duration: Long Term Location: Mokena, IL ... Administer and provide day-to-day operational supports of IT Systems and End User Support to the ...

ActioNet

Desktop Support

Rosslyn, VA

$47/hr

Collaborate with IT teams to support system upgrades, migrations, and rollouts. * Document ... Relevant certifications, such as CompTIA A+, Network+, or Microsoft Modern Desktop Administrator ...

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Desktop Support System Administrator information

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How much do desktop support system administrator jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for desktop support system administrator in the United States is $34.48, according to ZipRecruiter salary data. Most workers in this role earn between $26.68 and $38.94 per hour, depending on experience, location, and employer.

What is a desktop support system administrator?

Desktop Support System Administrators are IT professionals responsible for maintaining, troubleshooting, and supporting desktop computers, software, and related systems within an organization. They handle tasks such as installing and configuring operating systems, managing user accounts, resolving hardware and software issues, and ensuring the overall stability and security of desktop environments. These administrators often serve as the first point of contact for technical support, helping employees resolve issues quickly to minimize downtime.

What are the key skills and qualifications needed to thrive as a desktop support system administrator?

To thrive as a Desktop Support System Administrator, you need strong troubleshooting abilities, knowledge of operating systems (like Windows and macOS), networking fundamentals, and typically a relevant degree or certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools, ticketing systems, and Active Directory is commonly required. Excellent communication, patience, and customer service skills help you effectively resolve user issues and work collaboratively with IT teams. These skills and qualities are crucial for maintaining smooth daily operations, minimizing downtime, and ensuring end-user satisfaction.

What are some common challenges faced by desktop support system administrators, and how can they be managed effectively?

Desktop Support System Administrators frequently encounter challenges such as troubleshooting complex user issues, balancing multiple support requests, and maintaining system security. Managing these challenges effectively involves prioritizing tasks, documenting solutions for recurring problems, and staying up-to-date with the latest technology updates and security protocols. Strong communication and collaboration with IT teams and end-users also play a crucial role in resolving issues efficiently and ensuring smooth operations.

What is the difference between Desktop Support System Administrator vs Network Support Specialist?

AspectDesktop Support System AdministratorNetwork Support Specialist
CertificationsCompTIA A+, Network+; Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, help desk, on-site supportData centers, network operations centers, on-site or remote
Primary ResponsibilitiesMaintaining desktops, troubleshooting OS/software issues, user supportManaging network infrastructure, troubleshooting connectivity, network security

The Desktop Support System Administrator primarily focuses on maintaining and troubleshooting desktop systems and user support within an organization. In contrast, the Network Support Specialist concentrates on managing and troubleshooting network infrastructure and connectivity issues. While both roles require technical certifications and often work in similar environments, their core responsibilities differ, with the Desktop Support System Administrator centered on end-user devices and the Network Support Specialist on network systems.

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Desktop Support System Administrator jobs near you
Infographic showing various Desktop Support System Administrator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $71,711 per year, or $34.5 per hour.

Help Desk/Systems Administrator

Oneida Network Infrastructure

Dayton, OH • On-site

$70K - $80K/yr

Full-time

Re-posted 16 days ago

Job description

Help Desk / System Administrator - Wright-Patterson AFB (Long-Term Contract)Company: Oneida Network Infrastructure (ONI)Location: Wright-Patterson Air Force Base, OH (On-site)Position Type: Long-term ContractPosition OverviewOneida Network Infrastructure (ONI) is seeking an experienced Help Desk / System Administrator to provide Tier 1 technical support and system administration services at Wright-Patterson Air Force Base. The selected candidate will support AFRL users by resolving technical issues, maintaining system functionality, and delivering exceptional customer service through an approved ticketing system.Key ResponsibilitiesEfficiently address and resolve user technical issues using the approved ticketing system (currently Salesforce Service Cloud).Respond to user inquiries, troubleshoot hardware and software issues, and provide guidance on system usage and best practices.Support software and hardware issues, including workstation imaging, peripherals, and mobile devices.Track, manage, and resolve help desk tickets in accordance with assignment rules and escalation policies.Ensure timely issue resolution according to performance thresholds while maintaining high customer satisfaction.Optimize help desk resources and provide subject matter expertise and best practices to users.Team handles an expected workload of approximately 450-800 help desk tickets per month across all support categories.Required Qualifications5+ years of relevant IT support or system administration experience (Help Desk, Desktop Support, or Systems Administration).DoD 8140/8570 IAT Level II certification (451 System Administrator) or equivalent compliant certification.Familiarity with ticketing systems (Salesforce Service Cloud or similar ITSM platforms).Strong troubleshooting skills across Windows environments, hardware, imaging, and mobile devices.Excellent customer service, communication, and documentation skills.Ability to work on-site in a secure government environment.Preferred QualificationsPrior experience supporting Department of Defense or federal government environments.Knowledge of AFRL or Air Force IT environments and security policies.Experience with endpoint imaging tools and mobile device management (MDM).Security RequirementsMust possess a U.S. Government security clearance.U.S. Citizenship is required in accordance with government contract requirements.Compliance & Equal Opportunity StatementOneida Network Infrastructure (ONI) is an Equal Opportunity Employer . Qualified candidates will be considered without regard to legally protected characteristics.Qualified applicants with disabilities and protected veterans are encouraged to apply. Reasonable accommodations will be provided to individuals with disabilities upon request.
Job Posted by ApplicantPro