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It Tech Support Specialist Jobs (NOW HIRING)

Taylor Corp

Telephony IT Tech

North Mankato, MN · On-site

As a Telephony IT Tech with Navitor, you will administer the needs of the telephony related ... Provide support to users of the telephony related hardware and software applications as part of the ...

i-80 Gold Corp.

IT Tech

Reno, NV · On-site

... supported by three processing streams: the refurbishment of an autoclave processing facility ... Position: IT Technician i-80 Gold Corp is seeking a candidate to fill the position of IT Technician ...

Tri-City Extrusion Inc

IT TECH

Bristol, TN · On-site

Information technology specialists work in positions using computer-based information systems. They ... This support ranges from network issues to local end user support; including local computer, server ...

Strategic Staffing Solutions

IT Tech Lead

Charlotte, NC · On-site

$90 - $95/hr

This person will need to be very technical- will work with operations & support teams; best if they ... This is a versatile IT Tech Lead that may perform work related to Delivery of upgraded capabilities ...

Wendy's

IT Tech

Colorado Springs, CO · On-site

$17 - $20/hr

Support users and restaurant locations (our customers) via the phone, remotely accessing user ... the Director of IT with various projects Core Experience: Windows 10, 7, Chrome OS support ...

i-80 Gold Corp

IT Tech

Winnemucca, NV · On-site

$60 - $80/hr

The IT Technician reports directly to the Director of IT, in all aspects of the i-80 Gold user and network environment and is accountable for all aspects of first level support within that ...

Strategic Staffing Solutions

IT Tech Lead

Charlotte, NC · Hybrid

$90 - $95/hr

This person will need to be very technical- will work with operations & support teams; best if they ... This is a versatile IT Tech Lead that may perform work related to Delivery of upgraded capabilities ...

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It Tech Support Specialist information

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$34.5K

$69.2K

$111.5K

How much do it tech support specialist jobs pay per year?

As of Sep 9, 2026, the average yearly pay for it tech support specialist in the United States is $69,237.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $94,000.00 per year, depending on experience, location, and employer.

What is an IT Tech Support Specialist?

An IT Tech Support Specialist is a professional responsible for assisting users with hardware, software, and network issues. They diagnose technical problems, provide solutions remotely or in person, and help maintain an organization's computer systems. Their duties often include setting up devices, troubleshooting connectivity issues, and ensuring that users can effectively use their technology. IT Tech Support Specialists may work for help desks, within companies, or for IT service providers.

What are the key skills and qualifications needed to thrive as an IT Tech Support Specialist?

To thrive as an IT Tech Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, operating systems, and typically an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and diagnostic utilities is essential for effective issue resolution. Strong communication, patience, and problem-solving skills help you assist users and manage stressful situations. These abilities ensure prompt and accurate technical support, minimize downtime, and enhance user satisfaction.

What are some common challenges faced by IT Tech Support Specialists, and how can they be managed effectively?

IT Tech Support Specialists often encounter challenges such as handling high volumes of support requests, troubleshooting unfamiliar technical issues, and communicating complex solutions to non-technical users. Managing these challenges effectively involves prioritizing tasks, continuously updating technical knowledge, and developing strong communication skills. Many organizations provide ongoing training and encourage collaboration within the support team to help specialists stay current and share solutions, making it easier to resolve issues efficiently and maintain high user satisfaction.

What is the difference between It Tech Support Specialist vs Network Support Technician?

AspectIt Tech Support SpecialistNetwork Support Technician
CertificationsCompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, remote support, on-siteNetwork infrastructure, server rooms, on-site
Employer & Industry UsageIT departments, tech companies, service providersTelecommunications, enterprise networks, data centers

The main difference is that an It Tech Support Specialist provides general technical support for hardware and software issues, often assisting end-users. In contrast, a Network Support Technician focuses specifically on maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in similar environments, but their primary responsibilities differ based on their focus area.

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It Tech Support Specialist jobs near you
Infographic showing various It Tech Support Specialist job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $69,237 per year, or $33.3 per hour.

Level 3 IT Tech Support

Duncan, SC • On-site

Morris Business Solutions - A Technology Company
11 - 50 employees
Learn more about Morris Business Solutions - A Technology Companyexternal

$19.75 - $27.25/hr

Full-time

Re-posted 25 days ago

Job description

Job Summary:
Morris Business Solutions is a family-run technology company that provides comprehensive IT solutions for businesses in North and South Carolina. They are seeking a Level 3 IT Tech Support to handle higher-level technical issues for the company and its clients, while supporting career growth with advanced tools.
Responsibilities:
• Handle numerous higher level technical issues for our company and our clients.
Qualifications:
Required:
• 5 years minimum experience in an IT field
• Experience with installation, configuration and monitoring of small networks and firewalls
• Experience with MSP is a must
• Experience supporting users with Office 365 applications (to include MS Teams)
• Can take detailed notes and reports on clients
• Ability to handle multiple tasks in rapid succession
• Strong attention to accuracy and detail with troubleshooting and problem-solving skills.
• IT related Associates or Bachelor’s Degree, or comparable experience
• Experienced with FM Audit, Connectwise, or IT ticketing software
• Experience writing SOPs
• Experience with IP Phones
Preferred:
• Experience working with active directory, VPN, and SQL servers
Company:
With a rich history spanning 18 successful years, Morris Business Solutions has been a trusted partner for businesses seeking innovative solutions in the digital landscape. Founded in 2005, the company is headquartered in Greenville, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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