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Workforce Management Forecast Analyst Jobs in Florida

MUFG Bank, Ltd.

Workforce Management, Analyst

Tampa, FL · Hybrid

$81K - $95K/yr

The Workforce Management, Analyst within the Internal Audit function is responsible for supporting ... Generate and deliver regular reports on forecast accuracy and key performance indicators. Analyze ...

Phsorg

$70K - $119K/yr

Labor Productivity Analyst and Workforce Optimization Specialist Summary ... Presbyterian Healthcare Services is transitioning the management of labor productivity from a ...

MDVIP LLC

Workforce Management Specialist

Boca Raton, FL

$15.75 - $19.75/hr

Assists with forecasting and tracking traffic vs. staffing and technology needs in the PCC ... Analytical ability is required to gather and summarize data for reports, find solutions to various ...

MDVIP

Workforce Management Specialist

Boca Raton, FL · On-site

$78K - $78K/yr

Assists with forecasting and tracking traffic vs. staffing and technology needs in the PCC ... Analytical ability is required to gather and summarize data for reports, find solutions to various ...

MDVIP LLC

Workforce Management Specialist

Boca Raton, FL · On-site

$15.75 - $19.75/hr

Assists with forecasting and tracking traffic vs. staffing and technology needs in the PCC ... Analytical ability is required to gather and summarize data for reports, find solutions to various ...

Chewy

Real-Time Analyst

Hollywood, FL

Workforce Specialist 2 (RTA2) Our Opportunity: As a CS Real Time Analyst, you will manage CS ... Deliver bridges, synopsis, insights, and plans of action for forecasting and planning and ...

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Workforce Management Forecast Analyst information

See Florida salary details

$28.8K

$78.3K

$97.1K

How much do workforce management forecast analyst jobs pay per year?

As of Aug 1, 2026, the average yearly pay for workforce management forecast analyst in Florida is $78,300.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,800.00 and $96,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Workforce Management Forecast Analyst, and why are they important?

To thrive as a Workforce Management Forecast Analyst, you need strong analytical skills, statistical knowledge, and experience in forecasting methodologies, typically supported by a degree in mathematics, statistics, business, or a related field. Proficiency with workforce management software (such as NICE, Verint, or Aspect), Excel, and data visualization tools is essential. Attention to detail, critical thinking, and effective communication are key soft skills that help you interpret complex data and collaborate with stakeholders. These abilities are crucial for accurately predicting staffing needs and optimizing operational efficiency within an organization.

What are the typical challenges faced by a Workforce Management Forecast Analyst and how can they be addressed?

A Workforce Management Forecast Analyst commonly encounters challenges such as unpredictable fluctuations in call or service volumes, integrating data from multiple sources, and ensuring forecast accuracy amidst business changes. Addressing these issues involves leveraging robust forecasting tools, collaborating closely with operations and scheduling teams, and regularly reviewing historical data to refine models. Staying proactive with communication and adapting quickly to shifting business needs are also key strategies for success in this role.

What is the difference between Workforce Management Forecast Analyst vs Workforce Management Analyst?

AspectWorkforce Management Forecast AnalystWorkforce Management Analyst
Primary FocusForecasting staffing needs and workload predictionsAnalyzing workforce data and optimizing scheduling
Required SkillsData analysis, forecasting, Excel, statistical toolsData analysis, scheduling, workforce optimization
Work EnvironmentCall centers, customer service, retail, healthcareCall centers, customer service, retail, healthcare
CertificationsOften requires Excel, forecasting tools, or related certificationsSimilar certifications, focus on data and scheduling tools

The Workforce Management Forecast Analyst primarily focuses on predicting staffing needs through data analysis and forecasting models. In contrast, the Workforce Management Analyst concentrates on analyzing workforce data to optimize schedules and improve efficiency. Both roles share similar environments and skill requirements but differ in their core responsibilities—forecasting versus operational analysis.

What is a Workforce Management Forecast Analyst?

A Workforce Management Forecast Analyst is a professional responsible for predicting staffing needs and workload demands within an organization, often in industries like call centers, retail, or healthcare. They use historical data, trends, and statistical models to estimate future staffing requirements, helping organizations optimize employee schedules and maintain service levels. Their work enables efficient resource allocation, cost control, and improved customer satisfaction by ensuring the right number of staff are available at the right times.
What are the most commonly searched types of Workforce Management Forecast Analyst jobs in Florida? The most popular types of Workforce Management Forecast Analyst jobs in Florida are:
What are popular job titles related to Workforce Management Forecast Analyst jobs in Florida? For Workforce Management Forecast Analyst jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Workforce Management Forecast Analyst jobs in Florida look for? The top searched job categories for Workforce Management Forecast Analyst jobs in Florida are:
Workforce Management Forecast Analyst jobs near you
Infographic showing various Workforce Management Forecast Analyst job openings in Florida as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 83% Full Time, 9% Part Time, 2% Temporary, and 4% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $78,300 per year, or $37.6 per hour.

Workforce Management Consultant

Insite Managed Solutions

Cape Coral, FL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description

*Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

*This position is not open to candidates in: California, Massachusetts, New York, New Jersey, Oregon, Connecticut, Minnesota, Colorado

Curious? Join the Insite Journey!

Full-Time, In Office 1336 SE 47th St, Cape Coral, FL 33904 OR Dallas, TX, OR Atlanta, GA, Up to 50% Travel

Why join Insite? 401k, PTO, and benefits (health, vision, dental, short/long term disability, and more eligibility within 1 month of start date). We also offer rotating employee events and activities, Hawaiian Fridays, and employee celebrations!

Are you a good fit for our team? Insite’s purpose is to help people win. We seek individuals that enjoy working in a collaborative environment and celebrate continuous improvement. We also seek people that strongly resonate with our Core Tenets: Embrace the Journey, Stay Curious, Be Exceptional, and Succeed Together!

As a Workforce Management Consultant, you'll partner with clients to evaluate and improve their workforce management operations. You'll analyze data, optimize forecasting and staffing strategies, solve operational challenges, and help clients make informed workforce decisions. Working closely with senior consultants, you'll support client engagements from assessment through implementation while delivering practical solutions that create lasting operational improvements.

How you can be Exceptional in this role:

  • Analyze forecasts, staffing models, schedules, and operational performance to identify workforce risks and improvement opportunities
  • Develop and maintain workforce models that support staffing, capacity planning, budgeting, and changing business demand
  • Evaluate key workforce metrics including service level, occupancy, adherence, shrinkage, and productivity, translating findings into actionable recommendations
  • Configure and optimize workforce management platforms, forecasting models, schedules, and reporting tools
  • Partner with client stakeholders to understand business objectives, assess current workforce practices, and recommend scalable operational improvements
  • Build dashboards and reports that provide meaningful visibility into workforce performance and operational trends
  • Support workforce assessments, optimization initiatives, implementations, and operational improvement projects across multiple client engagements
  • Present findings and recommendations to client stakeholders while collaborating with senior consultants to ensure successful project delivery
  • Manage multiple client engagements while maintaining strong organization, accountability, and attention to detail

How you will help us Succeed together:

  • 5+ years of experience in workforce management, workforce planning, workforce analytics, consulting, professional services, or contact center operations
  • Hands-on experience with forecasting, capacity planning, scheduling, real-time management, and workforce optimization
  • Experience with enterprise workforce management platforms such as NICE IEX, NICE CXone WFM, Verint, Calabrio, Genesys WEM, or similar technologies
  • Strong analytical skills with advanced proficiency in Microsoft Excel, including pivot tables, formulas, lookups, and data analysis
  • Ability to analyze complex workforce data and translate insights into practical business recommendations
  • Experience partnering directly with operational leaders and client stakeholders in a consultative environment
  • Strong written and verbal communication skills, including the ability to confidently present findings to both operational and executive audiences
  • Ability to manage multiple priorities while maintaining accuracy, accountability, and follow-through
  • Proficiency with Microsoft Excel and PowerPoint

How you can Stand out:

  • Experience supporting workforce assessments, operational consulting engagements, or workforce transformation initiatives
  • Experience with data visualization tools such as Power BI, Tableau, or Sigma
  • Working knowledge of SQL or advanced reporting techniques
  • Experience with workforce budgeting, staffing models, and financial planning
  • Lean, Six Sigma, or other process improvement certification or applied experience
  • Experience within BPO, customer experience, or contact center consulting environments
Equal Opportunity Employer M/F/D/V