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Workforce Analyst Jobs in Illinois (NOW HIRING)

Trsil

Workday Functional Analyst

Springfield, IL · On-site

The Workday Functional Analyst serves as a strategic partner, subject matter expert and platform thought leader of Workday as the system of record for HR and Finance data at TRS. This role owns the ...

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Workday Functional Analyst

Lisle, IL · On-site

The Workday Functional Analyst serves as a strategic partner, subject matter expert and platform thought leader of Workday as the system of record for HR and Finance data at TRS. This role owns the ...

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All JobsWorkforce Analyst JobsWorkforce Analyst Jobs in Illinois

Workforce Analyst information

See Illinois salary details

$34.4K

$100.8K

$155K

How much do workforce analyst jobs pay per year?

As of Aug 25, 2026, the average yearly pay for workforce analyst in Illinois is $100,850.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,700.00 and $124,500.00 per year, depending on experience, location, and employer.

What is a workforce analyst?

A workforce analyst works with human resources and management consultants to improve the operations within and customer experience provided by an organization. As a workforce analyst, your job duties include developing staff schedules, collecting staff performance data and customer feedback data, reviewing and analyzing relevant data to identify problem areas, and preparing workforce analysis reports for company leadership to inform their policies and decision-making processes. Your work helps determine the allocation of staff and resources as well as recruitment and professional development strategies.

What are the key skills and qualifications needed to thrive as a workforce analyst, and why are they important?

To excel as a Workforce Analyst, you generally need strong analytical skills, proficiency in data interpretation, and a relevant degree such as in business, statistics, or human resources. Familiarity with workforce management software, advanced Excel, and reporting tools like Tableau or Power BI is typically required. Attention to detail, problem-solving abilities, and effective communication are essential soft skills for translating data into actionable insights. These competencies are crucial for optimizing staffing, improving productivity, and supporting evidence-based decision-making within organizations.

How does a workforce analyst typically collaborate with operations and management teams to optimize staffing levels?

A Workforce Analyst regularly works with operations and management teams to ensure staffing aligns with business needs. They analyze historical data, forecast call volumes or workload, and adjust schedules in collaboration with team leaders. By providing actionable reports and recommendations, they help operations managers make informed decisions about hiring, overtime, and shift allocation. This close collaboration helps maintain service levels while controlling labor costs and improving overall team efficiency.

What is the difference between Workforce Analyst vs Data Analyst?

AspectWorkforce AnalystData Analyst
Required CredentialsBachelor's in Business, HR, or related field; often some experience in HR or workforce planningBachelor's in Statistics, Mathematics, or related field; strong data analysis skills
Work EnvironmentHR departments, staffing agencies, large organizations focusing on workforce planningVarious industries including finance, healthcare, tech; data-driven teams
Employer & Industry UsagePrimarily in HR, staffing, and workforce management sectorsAcross multiple industries requiring data interpretation and reporting

While both roles involve data analysis, Workforce Analysts focus on employee data, staffing, and workforce planning, whereas Data Analysts handle broader data sets across various business functions. The roles often overlap in skills but differ in their primary focus and application areas.

More about Workforce Analyst jobs

What are the most commonly searched types of Workforce Analyst jobs in Illinois?

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For Workforce Analyst jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Workforce Analyst jobs in Illinois look for?

The top searched job categories for Workforce Analyst jobs in Illinois are:

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For Workforce Analyst jobs in IL, the most frequently searched job titles are:

Workforce Analyst jobs near you
Infographic showing various Workforce Analyst job openings in Illinois as of August 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $100,850 per year, or $48.5 per hour.

Workforce Analyst

0507 Team TAG Services, LLC

Springfield, IL • On-site, Remote

$55K - $70K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 48 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and Lovet Pet Health Care. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale. \ We are very pleased to offer a new opportunity to join our dedicated team as a Workforce Analyst and will be based remotely. \ Summary The Workforce Analyst for Digital Design Operations is responsible for monitoring daily queue performance and Designer skilling to support our growing digital design business, which includes dentures and implants. This role will work remotely to oversee the intra-day monitoring and escalations for the Digital Design teams. The Workforce Analyst will collaborate directly with the Workforce Manager to ensure service level expectations are met. \ Essential Functions and Responsibilities: \ \ Monitor queue performance, including escalation of concerns to Workforce and Operations Managers. \ Skilling / reskilling of Designers in our workflow application as needed to achieve service level expectations. \ Realtime Case reassignments, as needed. \ Entry of intraday schedule exception entries (Absences, trainings, Meetings, etc.). \ Monitoring and escalation of intraday schedule adherence/productivity. \ Onboarding, Tracking and Maintenance of employee profile data (start dates, certified skills, etc.). \ Collaborate with WFM Scheduler/Manager on volume and staffing trends. \ Reports responsibilities. \ \ Minimum Qualifications: \ \ A minimum of 2-3 years of experience in Workforce Management, Analytics or Reporting. \ Experience with workforce management tools and systems and their application in non-call-center environments. \ Proven ability to collaborate across teams and functions to align workforce strategies with business objectives. \ Excellent communication skills, with the ability to articulate complex ideas to diverse audiences. \ Proficiency in MS Office applications, specifically Excel. \ Familiarity with Verint Workforce Management a PLUS. \ The ability to conduct up to 25% domestic travel. \ \ Base Salary Range: \ Base Salary Range: $55,000 - $70,000 (Actual pay may vary based on experience, performance, and qualifications.) \ A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match. \ \ paid time off \ health \ dental \ vision \ 401(k) savings plan with match \ \ If you are an applicant residing in California, please view our privacy policy here: https://careers.aspendental.com/us/en/tag-privacy-policy-for-california-employees View CA Privacy Policy #J-18808-Ljbffr

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