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Workforce Analyst Jobs (NOW HIRING)

Position Summary We are seeking an experienced Senior Workforce Management Scheduling Analyst to manage workforce schedules in a complex contact center environment. This role is responsible for ...

Position Summary We are seeking an experienced Senior Workforce Management Scheduling Analyst to manage workforce schedules in a complex contact center environment. This role is responsible for ...

Overall, it's a data-driven, entry-to-mid level analytical role that blends finance and operations, offering exposure to cross-functional teams and opportunities to grow in workforce planning ...

Overall, it's a data-driven, entry-to-mid level analytical role that blends finance and operations, offering exposure to cross-functional teams and opportunities to grow in workforce planning ...

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Workforce Analyst information

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$35.5K

$104.1K

$160K

How much do workforce analyst jobs pay per year?

As of Jul 20, 2026, the average yearly pay for workforce analyst in the United States is $104,074.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,000.00 and $128,500.00 per year, depending on experience, location, and employer.

What jobs pay $500,000 a year in the US?

In the US, high-paying roles for a Workforce Analyst are rare, with salaries typically ranging from $70,000 to $120,000 annually. Executive-level positions, such as Chief Human Resources Officer or Director of Workforce Planning, can reach or exceed $500,000 with experience, bonuses, and stock options. These roles often require extensive experience, advanced degrees, and leadership skills.

What does a workforce analyst do?

A workforce analyst examines employment data to help organizations optimize staffing, scheduling, and productivity. They analyze trends, create reports, and use tools like Excel or HR software to support decision-making and improve workforce efficiency.

How does a Workforce Analyst typically collaborate with operations and management teams to optimize staffing levels?

A Workforce Analyst regularly works with operations and management teams to ensure staffing aligns with business needs. They analyze historical data, forecast call volumes or workload, and adjust schedules in collaboration with team leaders. By providing actionable reports and recommendations, they help operations managers make informed decisions about hiring, overtime, and shift allocation. This close collaboration helps maintain service levels while controlling labor costs and improving overall team efficiency.

Is a WFM analyst a good career?

A Workforce Analyst is a role focused on analyzing staffing and operational data to optimize workforce productivity. It offers opportunities for growth, requires strong analytical skills, and often involves working with tools like Excel and workforce management software. The career can be stable and rewarding for those interested in data-driven decision making.

What is the difference between Workforce Analyst vs Data Analyst?

AspectWorkforce AnalystData Analyst
Required CredentialsBachelor's in Business, HR, or related field; often some experience in HR or workforce planningBachelor's in Statistics, Mathematics, or related field; strong data analysis skills
Work EnvironmentHR departments, staffing agencies, large organizations focusing on workforce planningVarious industries including finance, healthcare, tech; data-driven teams
Employer & Industry UsagePrimarily in HR, staffing, and workforce management sectorsAcross multiple industries requiring data interpretation and reporting

While both roles involve data analysis, Workforce Analysts focus on employee data, staffing, and workforce planning, whereas Data Analysts handle broader data sets across various business functions. The roles often overlap in skills but differ in their primary focus and application areas.

What are Workforce Analysts?

Workforce Analysts are professionals who collect, analyze, and interpret data related to an organization's workforce. Their main goal is to optimize staffing levels, improve scheduling, and ensure operational efficiency. They use various tools and software to forecast staffing needs, monitor performance metrics, and identify trends that can impact productivity. Workforce Analysts often work closely with management and human resources to support decision-making and strategic planning.

What are the key skills and qualifications needed to thrive as a Workforce Analyst, and why are they important?

To excel as a Workforce Analyst, you generally need strong analytical skills, proficiency in data interpretation, and a relevant degree such as in business, statistics, or human resources. Familiarity with workforce management software, advanced Excel, and reporting tools like Tableau or Power BI is typically required. Attention to detail, problem-solving abilities, and effective communication are essential soft skills for translating data into actionable insights. These competencies are crucial for optimizing staffing, improving productivity, and supporting evidence-based decision-making within organizations.

How to become a workforce analyst?

To become a workforce analyst, typically a bachelor's degree in business, statistics, or a related field is required. Gaining skills in data analysis, Excel, and workforce management software, along with experience in data interpretation and reporting, is essential. Certifications like the Certified Workforce Planning Professional can enhance job prospects.

What Is a Workforce Analyst?

A workforce analyst works with human resources and management consultants to improve the operations within and customer experience provided by an organization. As a workforce analyst, your job duties include developing staff schedules, collecting staff performance data and customer feedback data, reviewing and analyzing relevant data to identify problem areas, and preparing workforce analysis reports for company leadership to inform their policies and decision-making processes. Your work helps determine the allocation of staff and resources as well as recruitment and professional development strategies.

What cities are hiring for Workforce Analyst jobs? Cities with the most Workforce Analyst job openings:
What are the most commonly searched types of Workforce Analyst jobs? The most popular types of Workforce Analyst jobs are:
Who are the top companies hiring for Workforce Analyst jobs? The top employers for Workforce Analyst jobs are:
What states have the most Workforce Analyst jobs? States with the most job openings for Workforce Analyst jobs include:
Infographic showing various Workforce Analyst job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 86% Full Time, 6% Part Time, 1% Temporary, and 5% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $104,074 per year, or $50 per hour.
Workforce Planning Analyst - 991341

Workforce Planning Analyst - 991341

Nova Southeastern University

Fort Lauderdale, FL • On-site

Full-time

Medical, Dental, Retirement

Posted 2 days ago


Nova Southeastern University rating

6.9

Company rating: 6.9 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

408th of 555 rated colleges and universities


Job description

We are excited that you are considering joining Nova Southeastern University!
Nova Southeastern University (NSU) was founded in 1964, and is a not-for-profit, independent university with a reputation for academic excellence and innovation. Nova Southeastern University offers competitive salaries, a comprehensive benefits package including tuition waiver, retirement plan, excellent medical and dental plans and much more. NSU cares about the health and welfare of its students, faculty, staff, and campus visitors and is a tobacco-free university.
We appreciate your support in making NSU the preeminent place to live, work, study and grow. Thank you for your interest in a career with Nova Southeastern University.
Primary Purpose:
Delivers data driven insights and analysis to inform workforce decision making across faculty and staff populations. This role focuses on workforce forecasting, supply and demand analysis, position and headcount trends, and scenario modeling to support institutional priorities, budget planning, and long range strategy. Helps the University anticipate workforce needs, assess risks and gaps, and ensure the workforce is aligned with the institution's mission, strategic plan, and enrollment outlook.
Job Category: Exempt
Hiring Range: Commensurate with experience
Pay Basis: Annually
Subject to Grant Funding? No
Essential Job Functions:
1. Supports annual and multi year workforce planning processes for faculty and staff populations.
2. Conducts workforce supply and demand analyses, including staffing trends, vacancy rates, turnover, retirements, and pipeline risks.
3. Builds and maintains workforce forecasts and scenario models aligned to enrollment trends, budget assumptions, and institutional goals.
4. Tracks and analyzes headcount, FTE, position data, and workforce composition across schools, colleges, and administrative units.
5. Develops dashboards, reports, and presentations that translate complex workforce data into clear, actionable insights for HR leaders and campus stakeholders.
6. Partners with HRIS, Finance, and Institutional Research to ensure data accuracy and consistency.
7. Conducts ad hoc analyses in support of strategic initiatives, new programs, reorganizations, and leadership requests.
8. Identifies data quality issues and recommends improvements to workforce data and reporting processes.
9. Collaborates with HR Business Partners to support workforce planning consultations with deans, department heads, and administrative leaders.
10. Partners with Finance to align workforce assumptions with budgeting and financial planning cycles.
11. Contributes to workforce planning discussions related to faculty hiring, staff capacity, and organizational design.
12. Assists in developing workforce planning frameworks, tools, and templates appropriate for a higher education environment.
13. Documents methodologies, assumptions, and data sources used in workforce models and analyses.
14. Stays current on workforce planning and people analytics best practices, with attention to applicability in higher education.
15. Supports continuous improvement of HR strategy and planning capabilities.
16. Completes special projects as assigned.
17. Performs other duties as assigned or required.
Job Requirements:
Required Knowledge, Skills, & Abilities:
Knowledge:
1. Knowledge of workforce planning principles, including workforce supply and demand analysis, headcount and FTE forecasting, scenario modeling, and workforce risk identification.
2. Understanding of how workforce planning supports organizational strategy, budget planning, and long range institutional goals.
3. Working knowledge of HR data elements such as positions, headcount, FTE, vacancies, turnover, and demographics.
4. Familiarity with HRIS platforms and related reporting tools.
5. Understanding of data privacy, confidentiality, and ethical handling of employee and institutional information.
6. Basic knowledge of operating budgets, labor cost drivers, and the relationship between workforce size and institutional financial sustainability.
Skills:
1. Skill in building and maintaining workforce models and forecasts using tools such as Microsoft Excel.
2. Skill in developing clear, well structured reports, dashboards, and visualizations that communicate workforce insights effectively.
3. Skill in preparing executive level materials and summaries to support decision making.
4. Skill in supporting workforce planning discussions with Deans, Department Chairs, and administrative leaders.
5. Skill in managing multiple analyses or projects simultaneously while meeting deadlines.
6. Ability to document assumptions, methodologies, and data sources clearly and consistently.
7. Skill in identifying opportunities to improve workforce planning processes, tools, and reporting efficiency.
Abilities:
1. Ability to listen to business needs and tailor analyses to address specific workforce questions or concerns.
2. Ability to work collaboratively with other departments.
3. Ability to translate technical and quantitative findings into plain language insights for non technical audiences.
4. Ability to integrate HR data with financial, enrollment, or institutional data to support scenario analysis.
5. Ability to analyze large and complex data sets to identify trends, risks, and insights related to workforce composition and planning.
6. Ability to exercise sound judgment when working with confidential and sensitive employee, financial, and institutional data.
7. Ability to maintain professionalism and discretion in all communications and analyses.
8. Ability to identify workforce implications of institutional changes, such as new academic programs, reorganizations, or budget shifts.
9. Ability to assess data quality issues and determine appropriate analytical approaches despite imperfect information.
10. Ability to operate effectively in a dynamic environment with evolving priorities and assumptions.
11. Ability to adjust analyses and recommendations as enrollment, budget, or strategic inputs change.
12. Ability to support and influence workforce decision making through data, insights, and clear communication rather than formal authority.
13. Ability to build credibility and trust with stakeholders through accuracy, reliability, and responsiveness.
Physical Requirements:
1. Near Vision - Must be able to see details at close range (within a few feet of the observer).
2. Speech Recognition - Must be able to identify and understand the speech of another person.
3. Speech Clarity - Must be able to speak clearly so others can understand you.
4. Travel - Must be able to travel on a daily and/or overnight basis.
5. May be required to work nights or weekends.
6. May be exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties.
7. May be required to accomplish job duties using various types of equipment/supplies, to include but not limited to pens, pencils, and computer keyboards.
Required Certifications/Licensures:
Required Education: Bachelor's degree
Major: Human Resources, Analytics, Economics, Business, Public Administration, Higher Education Administration, or a related field.
Required Experience: 4-6 years of experience in workforce planning, people analytics, HR analytics, institutional research, or a related analytical role.
Preferred Qualifications:
1. Experience working in higher education or another mission driven, complex organization.
2. Familiarity with HRIS systems commonly used in higher education.
3. Exposure to faculty workforce planning, academic staffing models, or shared governance environments.
4. Experience supporting budget or financial planning processes.
5. Experience with data visualization tools.
Is this a safety sensitive position? No
Background Screening Required? Yes
Pre-Employment Conditions:
Sensitivity Disclaimer: Nova Southeastern University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities and will make reasonable accommodation when necessary.
NSU is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status or any other legally protected status.

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