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Workforce Analyst Jobs in Dallas, TX (NOW HIRING)

Publishing Concepts

Senior Workforce Analyst

Dallas, TX · Remote

$87K - $115K/yr

Job Summary/Overview The Senior Workforce Analyst monitors the daily volume of inbound and outbound call traffic to achieve the optimal utilization and balance of resources across PCI's Inside Sales ...

SuperbTech

Sr. Analyst - Workforce Analytics

Plano, TX · Hybrid

$82K - $108K/yr

Sr. Analyst - Workforce Analytics Location: Plano, TX Remote/On-site/Hybrid: Hybrid (minimum two days a week, Tuesday and Wednesday) Duration: 12 months with the possibility of extension/fulltime ...

SuperbTech

Sr. Analyst - Workforce Analytics

Plano, TX · Hybrid

$82K - $108K/yr

Sr. Analyst - Workforce Analytics Location: Plano, TX Remote/On-site/Hybrid: Hybrid (minimum two days a week, Tuesday and Wednesday) Duration: 12 months with the possibility of extension/fulltime ...

SuperbTech

Sr. Analyst - Workforce Analytics

Plano, TX · On-site

$40 - $50/hr

Sr. Analyst - Workforce Analytics Location: Plano, TX Remote/On-site/Hybrid: Hybrid (minimum two days a week, Tuesday and Wednesday) Duration: 12 months with the possibility of extension/fulltime ...

Christmanco

Workday Functional Analyst

Irving, TX

As a Workday Functional Analyst, you will serve as the primary technical configurator of the Workday platform, translating requirements and specifications provided by functional subject matter ...

Motion Recruitment

Lead HR Workday Analyst

Irving, TX · On-site

Lead HR Workday Analyst / Business Execution Consultant Job Duration: 06+ Months Contract Job Location: 100% remote-ideally near Charlotte, NC, Phoenix, AZ, or Minneapolis, MN Job Summary We are ...

New

Motion Recruitment

Lead HR Workday Analyst

Irving, TX · On-site

Lead HR Workday Analyst / Business Execution Consultant Job Duration: 06+ Months Contract Job Location: 100% remote-ideally near Charlotte, NC, Phoenix, AZ, or Minneapolis, MN Job Summary We are ...

Harvey

Sr. Workday Integrations Analyst

Dallas, TX · On-site

$136K - $200K/yr

Role Overview We're seeking a Senior People Systems Analyst to join our Corporate IT team and serve as the technical owner for Workday HCM, integrations, and security architecture. As Harvey ...

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All JobsWorkforce Analyst JobsWorkforce Analyst Jobs in Dallas, TX

Workforce Analyst information

See Dallas, TX salary details

$35.1K

$103K

$158.3K

How much do workforce analyst jobs pay per year?

As of Aug 2, 2026, the average yearly pay for workforce analyst in Dallas, TX is $102,953.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,200.00 and $127,100.00 per year, depending on experience, location, and employer.

What jobs pay $500,000 a year in the US?

In the US, high-paying roles for a Workforce Analyst are rare, with salaries typically ranging from $70,000 to $120,000 annually. Executive-level positions, such as Chief Human Resources Officer or Director of Workforce Planning, can reach or exceed $500,000 with experience, bonuses, and stock options. These roles often require extensive experience, advanced degrees, and leadership skills.

What does a workforce analyst do?

A workforce analyst examines employment data to help organizations optimize staffing, scheduling, and productivity. They analyze trends, create reports, and use tools like Excel or HR software to support decision-making and improve workforce efficiency.

How does a Workforce Analyst typically collaborate with operations and management teams to optimize staffing levels?

A Workforce Analyst regularly works with operations and management teams to ensure staffing aligns with business needs. They analyze historical data, forecast call volumes or workload, and adjust schedules in collaboration with team leaders. By providing actionable reports and recommendations, they help operations managers make informed decisions about hiring, overtime, and shift allocation. This close collaboration helps maintain service levels while controlling labor costs and improving overall team efficiency.

Is a WFM analyst a good career?

A Workforce Analyst is a role focused on analyzing staffing and operational data to optimize workforce productivity. It offers opportunities for growth, requires strong analytical skills, and often involves working with tools like Excel and workforce management software. The career can be stable and rewarding for those interested in data-driven decision making.

What is the difference between Workforce Analyst vs Data Analyst?

AspectWorkforce AnalystData Analyst
Required CredentialsBachelor's in Business, HR, or related field; often some experience in HR or workforce planningBachelor's in Statistics, Mathematics, or related field; strong data analysis skills
Work EnvironmentHR departments, staffing agencies, large organizations focusing on workforce planningVarious industries including finance, healthcare, tech; data-driven teams
Employer & Industry UsagePrimarily in HR, staffing, and workforce management sectorsAcross multiple industries requiring data interpretation and reporting

While both roles involve data analysis, Workforce Analysts focus on employee data, staffing, and workforce planning, whereas Data Analysts handle broader data sets across various business functions. The roles often overlap in skills but differ in their primary focus and application areas.

What are Workforce Analysts?

Workforce Analysts are professionals who collect, analyze, and interpret data related to an organization's workforce. Their main goal is to optimize staffing levels, improve scheduling, and ensure operational efficiency. They use various tools and software to forecast staffing needs, monitor performance metrics, and identify trends that can impact productivity. Workforce Analysts often work closely with management and human resources to support decision-making and strategic planning.

What are the key skills and qualifications needed to thrive as a Workforce Analyst, and why are they important?

To excel as a Workforce Analyst, you generally need strong analytical skills, proficiency in data interpretation, and a relevant degree such as in business, statistics, or human resources. Familiarity with workforce management software, advanced Excel, and reporting tools like Tableau or Power BI is typically required. Attention to detail, problem-solving abilities, and effective communication are essential soft skills for translating data into actionable insights. These competencies are crucial for optimizing staffing, improving productivity, and supporting evidence-based decision-making within organizations.

How to become a workforce analyst?

To become a workforce analyst, typically a bachelor's degree in business, statistics, or a related field is required. Gaining skills in data analysis, Excel, and workforce management software, along with experience in data interpretation and reporting, is essential. Certifications like the Certified Workforce Planning Professional can enhance job prospects.

What Is a Workforce Analyst?

A workforce analyst works with human resources and management consultants to improve the operations within and customer experience provided by an organization. As a workforce analyst, your job duties include developing staff schedules, collecting staff performance data and customer feedback data, reviewing and analyzing relevant data to identify problem areas, and preparing workforce analysis reports for company leadership to inform their policies and decision-making processes. Your work helps determine the allocation of staff and resources as well as recruitment and professional development strategies.

More about Workforce Analyst jobs
What are the most commonly searched types of Workforce Analyst jobs in Dallas, TX? The most popular types of Workforce Analyst jobs in Dallas, TX are:
What are popular job titles related to Workforce Analyst jobs in Dallas, TX? For Workforce Analyst jobs in Dallas, TX, the most frequently searched job titles are:
What job categories do people searching Workforce Analyst jobs in Dallas, TX look for? The top searched job categories for Workforce Analyst jobs in Dallas, TX are:
What cities near Dallas, TX are hiring for Workforce Analyst jobs? Cities near Dallas, TX with the most Workforce Analyst job openings:
Workforce Analyst jobs near you
Infographic showing various Workforce Analyst job openings in Dallas, TX as of July 2026, with employment types broken down into 1% Locum Tenens, 87% Full Time, 7% Part Time, 1% Temporary, and 4% Contract. Highlights an 85% Physical, 6% Hybrid, and 9% Remote job distribution, with an average salary of $102,953 per year, or $49.5 per hour.

Senior Workforce Analyst

Publishing Concepts

Dallas, TX • Remote

$87K - $115K/yr

Other

Posted 11 days ago

Job description

Description

Publishing Concepts, LP (PCI) is a Fortune 100 Best Companies to work for headquartered in Dallas, Texas, we partner with colleges, high schools, and service organizations to engage their alumni and members. We receive calls from alumni/members to capture their personal stories for the Oral History Projects, collect data to update directories and sell published books along with alumni merchandise. Join us and work with people who like to have fun and celebrate our unique culture! 

Job Summary/Overview

The Senior Workforce Analyst monitors the daily volume of inbound and outbound call traffic to achieve the optimal utilization and balance of resources across PCI's Inside Sales and StoryCause sites. Key responsibilities will include real-time monitoring, attendance and scheduling functions, configuration of ACD, and preparation of daily, weekly, and monthly reports, for Inside Sales and StoryCause.

Essential Duties:

  • Analyzes and evaluates workforce metrics to improve human resources capacity planning and maximize labor utilization rates
  • Utilizes hiring, sourcing, attrition, and productivity metrics to provide actionable insights about the current and future states of a workforce
  • Applies predictive models and methods to develop short and long-term forecasts
  • Produces reports and visualizations that provide easy-to-understand information required for decision-making
  • Manages changes to scheduling to ensure adequate daily resource coverage.
  • Communicate with management and operations team to ensure compliance with company standards
  • Monitor attendance and schedule adherence
  • Performs any other related duties as required or assigned.

Requirements

  • Ability to organize information, pay attention to detail and accurately follow procedures
  • Ability to work alone with minimum supervision and with others in a team environment, occasionally under time pressure and on several tasks at the same time
  • Ability to effectively communicate orally and in writing with co-workers, management team, other Departments, vendors, and outside agencies, including being sensitive to professional ethics
  • Experience with Workforce Management software (scheduling, performance tracking, reporting)
  • Proactive working style
  • Demonstrate strong analytical skills
  • Ability and willingness to learn new software applications
  • Skills in complex problem-solving, judgment, critical thinking, and decision-making
  • Ability to be highly organized with an emphasis on accuracy and timeliness
  • Must be able to work a flexible schedule, including Saturdays 
  • This position is remote however, the associate must live: in AL, AR, FL, GA, KS, NM, OK, SC, TX, or VA 

Education and experience for the position:

  • Minimum High School Degree or equivalent
  • A Bachelor's Degree is strongly preferred but not required
  • 2-4 years of related experience 

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