Program Delivery & Operations
Support daily operations of one or more utility energy efficiency programs (e.g., Direct Install, C&I Custom/Prescriptive, Multifamily, etc.).
Oversee project pipeline management, incentive processing, QA/QC, and contractor performance.
Ensure delivery of savings targets (kWh, therms), budgets, and key performance indicators (KPIs).
Regulatory & Compliance
Ensure programs comply with NJBPU rules, utility-specific filings, and energy efficiency framework requirements.
Manage reporting and data tracking for cost-effectiveness tests (TRC), technical reference manuals (TRMs), and utility filings.
Stakeholder Engagement
Support communications between the utility, implementation contractors, trade allies, and customer base.
Present program updates, forecasts, and results to utility partners and regulatory bodies as required.
Coordinate with Marketing, Outreach, and Customer Experience teams to optimize program uptake.
Process Improvement
Identify opportunities for program improvements, cost-efficiency, and market responsiveness.
Incorporate customer and contractor feedback into program refinements.