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Desktop Support Engineer Jobs (NOW HIRING)

Forhyre

Desktop Support Engineer - L1

Plano, TX

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...

Forhyre

Desktop Support Engineer - Dallas

Dallas, TX

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...

Zones

Desktop Support Engineer

Portland, OR

$20 - $25/hr

  • Medical

Aligned with enterprise desktop engineering standards, this role supports modern endpoint management, security practices, and ITSM-driven service delivery. What you will do as the Desktop Engineer:

Zones LLC.

Desktop Support Engineer

Portland, OR · On-site

$20 - $25/hr

  • Medical

Aligned with enterprise desktop engineering standards, this role supports modern endpoint management, security practices, and ITSM-driven service delivery. What you will do as the Desktop Engineer:

TekCommands Inc

Desktop support

Riverton, KS · On-site

$15.50 - $19.75/hr

Desktop Support Engineer We are seeking an experienced Desktop Support Engineer with 8-10 years of experience providing enterprise desktop support. The ideal candidate will be responsible for ...

Avacend Inc

Desktop Support Engineer

Stamford, CT · On-site

Title Shared Services Engineer II /Desktop Engineer - On-site City & State: Stamford, Connecticut Duration: 6 Months Fixed Pay Rate: $ 45.68 an hr Shared Services Engineer II On-site support with ...

Zones LLC.

Desktop Support Engineer

Portland, OR

$20 - $25/wk

  • Medical

Aligned with enterprise desktop engineering standards, this role supports modern endpoint management, security practices, and ITSM-driven service delivery. What you will do as the Desktop Engineer:

Forhyre

Onsite Desktop Support Engineer

Plano, TX

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ...

Forhyre

OH

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ...

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All JobsDesktop Support Engineer Jobs

Desktop Support Engineer information

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$10

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$45

How much do desktop support engineer jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for desktop support engineer in the United States is $27.00, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $30.77 per hour, depending on experience, location, and employer.

What does a desktop support engineer do?

A desktop support engineer manages the computers and laptops for an organization. As a desktop support engineer, you may work as a member of the IT team for a business or as an employee of a technical support company, servicing multiple clients. Common job duties involve troubleshooting technology issues, maintaining equipment and software, and training new users at the company. Many desktop support engineers also help handle computer system security issues and fix problems with network servers. In addition to computer skills, the position requires a flexible schedule, the willingness to work long hours, and the ability to take on several different roles as needed.

What are some common challenges faced by desktop support engineers, and how can they be addressed?

Desktop Support Engineers often encounter challenges such as managing a high volume of support tickets, troubleshooting diverse hardware and software issues, and communicating complex technical information to non-technical users. To address these challenges, it’s important to develop strong organizational skills, stay up-to-date with the latest technology, and practice clear, patient communication. Building good relationships with end users and collaborating effectively with IT team members also helps streamline problem resolution and improve user satisfaction.

What is the difference between Desktop Support Engineer vs Network Support Technician?

AspectDesktop Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, helpdesk, on-siteData centers, network rooms, on-site
Primary ResponsibilitiesTroubleshoot desktops, software, hardware issuesMaintain and troubleshoot network infrastructure
Industry UsageIT support, corporate, educationIT infrastructure, telecom, enterprise networks

While both roles support IT environments, a Desktop Support Engineer primarily handles end-user hardware and software issues, whereas a Network Support Technician focuses on maintaining and troubleshooting network systems. Both roles often require similar certifications and work in related environments, but their core responsibilities differ significantly.

How much does a desktop support engineer make in the US?

A desktop support engineer in the US typically earns between $45,000 and $70,000 annually, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced professionals with certifications like CompTIA A+ or Microsoft Certified can earn higher salaries. The role often involves troubleshooting hardware and software issues, supporting end-users, and maintaining IT systems.

What is a desktop support engineer?

Desktop Support Engineers are IT professionals responsible for providing technical support to end-users within an organization. They troubleshoot hardware and software issues on desktop computers, laptops, and related devices, ensuring that systems function smoothly and efficiently. Their duties often include installing and configuring software, resolving network connectivity problems, and assisting users with IT-related queries. They play a crucial role in maintaining productivity by ensuring minimal downtime for users and often act as the first point of contact for technical assistance.

What are the key skills and qualifications needed to thrive as a desktop support engineer, and why are they important?

To thrive as a Desktop Support Engineer, you need a strong understanding of computer hardware, operating systems, and troubleshooting methodologies, often backed by a degree in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are typically required. Excellent communication, patience, and problem-solving skills help you efficiently assist users and handle stressful situations. These abilities are crucial for minimizing downtime, maintaining productivity, and ensuring a positive user experience in any organization.
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Desktop Support Engineer jobs near you
Infographic showing various Desktop Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $56,151 per year, or $27 per hour.

Desktop Support Engineer

Noblesoft Technologies

Sunnyvale, CA • On-site

$19 - $24/hr

Contractor

Posted 28 days ago

Job description

Role- Desktop Support Engineer

Location- Sunnyvale, CA 94086

Role Summary

The Deskside Support Analyst will provide high-quality onsite technical support for CLEINT’s employees, ensuring seamless operation of end-user devices, collaboration platforms, meeting room technologies, and workplace IT services. The role requires strong troubleshooting skills across MacOS, Windows, mobile devices, enterprise applications, endpoint tools, and ITSM processes, while delivering a consistent and customer-focused user experience.

Key Responsibilities

 

End User Support

Provide Level 1 deskside / desktop support for hardware, software, operating system, and connectivity issues.

Troubleshoot and resolve incidents related to laptops, desktops, printers, peripherals, mobile devices, and accessories.

Support both MacOS and Windows endpoint environments, including installation, configuration, and break-fix support.

Diagnose LAN, Wi-Fi, VPN, remote access, and basic network connectivity issues.

Joiner, Mover & Leaver Support

Prepare and provision devices and accessories for new hires to support Day-1 readiness.

Support employee moves, role changes, and offboarding activities, including device recovery and access coordination.

Follow defined SOPs and checklist-driven processes for onboarding and offboarding support.

Collaboration & Meeting Room Support

Provide onsite support for Zoom Rooms, Microsoft Teams Rooms, AV conferencing solutions, displays, cameras, microphones, and shared meeting room equipment.

Troubleshoot audio, video, screen-sharing, and presentation issues during meetings and business-critical events.

Provide white-glove / executive meeting support when required.

Application & Productivity Support

Support Google Suite primary  and Microsoft 365 applications including Outlook, Teams, OneDrive, and Office Suite.

Assist users with collaboration and productivity tools such as Slack, Jira, Confluence, and other enterprise-approved applications.

Coordinate with application, endpoint, security, and infrastructure teams for advanced issue resolution.

ITSM & Service Operations

Log, update, categorize, resolve, and close incidents and service requests in ServiceNow or designated ITSM tools.

Adhere to defined SLA, KPI, escalation, and communication requirements.

Maintain clear ticket documentation, troubleshooting steps, user communication, and resolution notes.

Participate in problem management, root-cause analysis, and continuous service improvement activities.

Nice-to-Have

Mac-first or Mac-heavy enterprise support exposure.

Slack-based user support ecosystem and service-channel operating model.

ServiceNow and Jira exposure for incident, request, and workflow management.

Meeting room, AV, and workplace technology support