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Desktop Support Engineer Jobs (NOW HIRING)

Forhyre

OH · On-site

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ...

Forhyre

Onsite Desktop Support Engineer

Phoenix, AZ · On-site

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ...

Forhyre

Onsite Desktop Support Engineer

Plano, TX

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ...

Forhyre

Onsite Desktop Support Engineer

Dallas, TX · On-site

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ...

AHEAD

Desktop Support Engineer

Libertyville, IL · On-site

AHEAD builds platforms for digital business and is seeking a Desktop Support Engineer to serve as a point of contact for end users. This role involves troubleshooting user support incidents ...

Zones LLC.

Desktop Support Engineer

Portland, OR · On-site

$20 - $25/hr

Aligned with enterprise desktop engineering standards, this role supports modern endpoint management, security practices, and ITSM-driven service delivery. What you will do as the Desktop Engineer:

Zones

Desktop Support Engineer

Portland, OR

$20 - $25/hr

Aligned with enterprise desktop engineering standards, this role supports modern endpoint management, security practices, and ITSM-driven service delivery. What you will do as the Desktop Engineer:

Forhyre

Onsite Desktop Support Engineer

New York, NY · On-site

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ...

Forhyre

Onsite Desktop Support Engineer

Los Angeles, CA · On-site

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ...

Forhyre

Onsite Desktop Support Engineer

Dallas, TX

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ...

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Desktop Support Engineer information

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How much do desktop support engineer jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for desktop support engineer in the United States is $27.00, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $30.77 per hour, depending on experience, location, and employer.

What does a desktop support engineer do?

A desktop support engineer provides technical assistance to users by troubleshooting hardware, software, and network issues on desktop computers and related devices. They install, configure, and maintain computer systems, often using remote tools and diagnostic software, and may hold certifications like CompTIA A+ to ensure technical proficiency.

What Does a Desktop Support Engineer Do?

A desktop support engineer manages the computers and laptops for an organization. As a desktop support engineer, you may work as a member of the IT team for a business or as an employee of a technical support company, servicing multiple clients. Common job duties involve troubleshooting technology issues, maintaining equipment and software, and training new users at the company. Many desktop support engineers also help handle computer system security issues and fix problems with network servers. In addition to computer skills, the position requires a flexible schedule, the willingness to work long hours, and the ability to take on several different roles as needed.

What is the highest salary of a desktop support engineer?

The highest salary for a desktop support engineer can exceed $70,000 to $80,000 annually, especially for those with advanced certifications, extensive experience, or working in high-cost-of-living areas. Senior roles or those with specialized skills in networking, security, or enterprise environments may earn higher compensation.

What are some common challenges faced by Desktop Support Engineers, and how can they be addressed?

Desktop Support Engineers often encounter challenges such as managing a high volume of support tickets, troubleshooting diverse hardware and software issues, and communicating complex technical information to non-technical users. To address these challenges, it’s important to develop strong organizational skills, stay up-to-date with the latest technology, and practice clear, patient communication. Building good relationships with end users and collaborating effectively with IT team members also helps streamline problem resolution and improve user satisfaction.

Is desktop support a good entry-level job?

Desktop Support Engineer roles are often suitable as entry-level positions because they require basic technical skills, knowledge of operating systems, and troubleshooting abilities. These jobs provide hands-on experience with hardware, software, and customer service, making them a common starting point in IT careers.

What is the difference between Desktop Support Engineer vs Network Support Technician?

AspectDesktop Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, helpdesk, on-siteData centers, network rooms, on-site
Primary ResponsibilitiesTroubleshoot desktops, software, hardware issuesMaintain and troubleshoot network infrastructure
Industry UsageIT support, corporate, educationIT infrastructure, telecom, enterprise networks

While both roles support IT environments, a Desktop Support Engineer primarily handles end-user hardware and software issues, whereas a Network Support Technician focuses on maintaining and troubleshooting network systems. Both roles often require similar certifications and work in related environments, but their core responsibilities differ significantly.

What are Desktop Support Engineers?

Desktop Support Engineers are IT professionals responsible for providing technical support to end-users within an organization. They troubleshoot hardware and software issues on desktop computers, laptops, and related devices, ensuring that systems function smoothly and efficiently. Their duties often include installing and configuring software, resolving network connectivity problems, and assisting users with IT-related queries. They play a crucial role in maintaining productivity by ensuring minimal downtime for users and often act as the first point of contact for technical assistance.

What engineer makes $500,000 a year?

While most desktop support engineers earn significantly less, some senior or specialized IT professionals with extensive experience, certifications, and advanced skills in enterprise environments can reach or exceed a $500,000 annual salary, often through bonuses, stock options, or consulting roles. Such high earnings are rare and typically involve leadership positions or highly specialized technical expertise.

What are the key skills and qualifications needed to thrive as a Desktop Support Engineer, and why are they important?

To thrive as a Desktop Support Engineer, you need a strong understanding of computer hardware, operating systems, and troubleshooting methodologies, often backed by a degree in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are typically required. Excellent communication, patience, and problem-solving skills help you efficiently assist users and handle stressful situations. These abilities are crucial for minimizing downtime, maintaining productivity, and ensuring a positive user experience in any organization.
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Desktop Support Engineer jobs near you
Infographic showing various Desktop Support Engineer job openings in the United States as of July 2026, with employment types broken down into 12% Locum Tenens, 64% Full Time, 10% Part Time, 1% Temporary, and 13% Contract. Highlights an 70% Physical, 3% Hybrid, and 27% Remote job distribution, with an average salary of $56,151 per year, or $27 per hour.
Desktop Support Engineer

Desktop Support Engineer

oneZero Financial Systems

Somerville, MA • On-site

Full-time

Re-posted 13 days ago

Job description

Salary:

Come join oneZero Financial Systems! An exciting, fast-growing company with Headquarters in Somerville MA, oneZero empowers banks, brokerages and hedge funds with cutting edge trade routing and execution technology. Our platform, deployed with 200+ entities globally, features a low-latency trading environment, integrations to the worlds leading execution venues, and reliable IT infrastructure and technical supportall designed to be customized and scaled to serve any business model and any size of market participant. We take pride in our great work atmosphere and highly motivated team of engineers. We are currently looking for a motivated and talented Desktop Support Engineer to join our HQ office.


oneZero is proud to have been named one of Business Intelligence Group's Best Places to Work for four consecutive years:

https://www.onezero.com/awards/onezero-earns-recognition-as-a-2025-best-place-to-work/


The Boston Globe names oneZero a Top Place to Work in 2022, 2023, and 2024:https://www.onezero.com/homepage/the-boston-globe-names-onezero-a-top-place-to-work-for-third-year-in-a-row/


oneZero earns 2024 Great Place To Work Australia Certification
https://www.onezero.com/awards/onezero-2024-great-place-to-work-australia-certification/


Please see oneZero featured in e-Forex Magazine to learn more about the company and our dynamic team (https://goo.gl/vbXw8i).


Job Purpose:

As a Desktop Support Engineer, youll be one of the faces of IT, streamlining internal processes, resolving technical issues with calm efficiency, and making sure every teammate has a smooth, productive experience from day one onward. This role is hands-on and people-focused: youll prepare new hires for success, triage and troubleshoot support requests, keep our AV and conferencing spaces running seamlessly, and manage our inventory so devices are always ready when needed. Unblocking users is a critical part of our IT operations, and were looking for someone who takes pride in delivering exceptional service to our team.


Responsibilities

  • Provide in-person support at our Somerville HQ (Assembly Row) 5 days/week and remote support for our global team, resolving hardware, software, identity, and connectivity issues.
  • Own the full lifecycle of devices: prepare and configure laptops for new hires, ensure security agents and MFA are in place, keep asset records accurate, and recover/refresh machines for redeployment.
  • Onboard new teammates so theyre productive on Day 1, and offboard departures with same-day access revocation and secure asset handling.
  • Be a user advocate, triage requests quickly, communicate clearly, and unblock people so they can stay focused on their work.
  • Create and maintain knowledge base articles, quick-start guides, and documentation that make support easier for both IT and end users.
  • Partner with IT, Security, and Network teams on rollouts, upgrades, and infrastructure improvements, including AV and office networking.
  • Identify repetitive tasks and propose automation or workflow changes that reduce friction and improve efficiency across the team.


Requirements

  • 2+ years of experience in Desktop or IT Support, ideally in a fast-paced or enterprise environment.
  • Strong hands-on knowledge of Windows 10/11 and macOS, including provisioning, profiles, and security baselines.
  • Familiarity with identity and access management tools such as Active Directory, Okta, or similar SSO/MFA platforms.
  • Experience supporting modern SaaS environments (M365, Google Workspace, Slack, Zoom, Duo/Okta).
  • Working knowledge of networking fundamentals (DHCP, DNS, VPN, Wi-Fi troubleshooting).
  • Hardware troubleshooting skills across laptops (Dell, Lenovo), docks, peripherals, printers, and AV/conference gear.
  • Clear, empathetic communication skills, written and verbal, tailored to both technical and non-technical audiences.
  • Strong problem-solving discipline, attention to detail, and accountability for follow-through.
  • Curiosity to learn, adapt, and explore new technologies (including automation and AI) that can streamline support workflows.


The salary range for this position is $65,000- 85,000, depending on relevant experience.