Sybex Support Services
Sybex Support Services

19 Sybex Support Services Desktop Support Engineer Jobs Hiring Near You

Provide on-site support for desktops, laptops, printers, mobile devices, and other peripherals ... Respond promptly to service requests and incidents raised by end users or IT teams. * Document and ...

We are currently looking for an experienced Desktop Support Engineer (L1) for our open position ... Collaborate with other IT Services Data Centerand Network Infrastructure teams * Install, maintain ...

New

CCTV Technician

Irvine, CA · On-site

$26.25 - $33.75/hr

We are looking for an experienced CCTV Technician / Security Systems Technician to install, maintain, troubleshoot, and support CCTV surveillance systems. The ideal candidate should have hands-on ...

Sybex Support Services Jobs Information

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Infographic showing various Desktop Support Engineer job openings at Sybex Support Services in the United States as of August 2026, with employment types broken down into 11% Full Time, 11% Part Time, and 78% Contract. Highlights an 100% Physical job distribution.

Desktop Support Engineer

Sybex Support Services

Tualatin, OR • On-site

Contractor

Re-posted 10 days ago


Job description

Job Summary (Desktop Support Engineer - L1)
- Provide on-site and remote technical support to end users, including executive management and VIPs.
- Diagnose and troubleshoot issues related to Windows and Mac desktop systems, printers, operating systems, and applications.
- Install, maintain, and upgrade desktop equipment and associated infrastructure.
- Support end users with video conferencing units and mobile devices (iPhone, iPad, Android).
- Deliver support for Windows 7/8/OS X, Office 2011/O365, and Microsoft Office suite applications.
- Collaborate with Service Desk and other IT teams for break/fix, remote access, and support functions.
- Utilize remote support tools (Remote Desktop, Apple Remote Desktop, VNC) for troubleshooting.
- Remove viruses and spyware from user devices using various tools.
- Consult and instruct users on hardware and software usage and resolve technical issues.
- Respond to support requests via phone, email, service tickets, and dispatches, ensuring timely resolution within SLA.
- Document, track, and monitor problems and solutions for continuous improvement and knowledge sharing.
- Maintain a high standard of customer service and professionalism in all interactions.
- Adhere to business professional attire and company standards.
- Demonstrate excellent written and verbal communication, organizational, and troubleshooting skills.
- Work full time (40 hours/week) on a contract basis in a fast-paced, dynamic environment.