GFI Digital is a locally owned, industry-leading provider of office technology solutions, helping ... Support various email systems (O365, GSuite) using SPAM filtering tools (Graphus, Inky, Mimecast ...
Quick apply
60 Gfi Digital Desktop Support Engineer Jobs Hiring Near You
GFI Digital is a locally owned, industry-leading provider of office technology solutions, helping ... Support various email systems (O365, GSuite) using SPAM filtering tools (Graphus, Inky, Mimecast ...
GFI Digital is a locally owned, industry-leading provider of office technology solutions, helping ... Support various email systems (O365, GSuite) using SPAM filtering tools (Graphus, Inky, Mimecast ...
GFI Digital is a locally owned, industry-leading provider of office technology solutions, helping ... Support various email systems (O365, GSuite) using SPAM filtering tools (Graphus, Inky, Mimecast ...
Service Desk Engineer
Springfield, MO · On-site
GFI Digital is a locally owned, industry-leading provider of office technology solutions, helping ... Support various email systems (O365, GSuite) using SPAM filtering tools (Graphus, Inky, Mimecast ...
Service Desk Engineer
Springfield, MO · On-site
GFI Digital is a locally owned, industry-leading provider of office technology solutions, helping ... Support various email systems (O365, GSuite) using SPAM filtering tools (Graphus, Inky, Mimecast ...
Service Desk Engineer
Louisville, KY · On-site
GFI Digital is a locally owned, industry-leading provider of office technology solutions, helping ... Support various email systems (O365, GSuite) using SPAM filtering tools (Graphus, Inky, Mimecast ...
Service Desk Engineer
Louisville, KY · On-site
GFI Digital is a locally owned, industry-leading provider of office technology solutions, helping ... Support various email systems (O365, GSuite) using SPAM filtering tools (Graphus, Inky, Mimecast ...
Join the Sales Team at GFI Digital Build a Career - Not Just a Job GFI Digital is hiring a ... Why You'll Succeed Here Training & Support * Ongoing coaching from leaders invested in your success
Join the Sales Team at GFI Digital Build a Career - Not Just a Job GFI Digital is hiring a ... Why You'll Succeed Here Training & Support * Ongoing coaching from leaders invested in your success
Sales Representative
Louisville, KY · On-site
Join the Sales Team at GFI Digital Build a Career Not Just a Job GFI Digital is hiring a motivated ... Why You'll Succeed Here Training & Support * Ongoing coaching from leaders invested in your success
Quick apply
Sales Representative
Louisville, KY · On-site
Join the Sales Team at GFI Digital Build a Career Not Just a Job GFI Digital is hiring a motivated ... Why You'll Succeed Here Training & Support * Ongoing coaching from leaders invested in your success
Sales Representative
Kansas City, KS · On-site
Join the Sales Team at GFI Digital Build a Career - Not Just a Job GFI Digital is hiring a ... Why You'll Succeed Here Training & Support * Ongoing coaching from leaders invested in your success
Sales Representative
Kansas City, KS · On-site
Join the Sales Team at GFI Digital Build a Career - Not Just a Job GFI Digital is hiring a ... Why You'll Succeed Here Training & Support * Ongoing coaching from leaders invested in your success
Sales Representative
Columbia, MO · On-site
Join the Sales Team at GFI Digital Build a Career - Not Just a Job GFI Digital is hiring a ... Why You'll Succeed Here Training & Support * Ongoing coaching from leaders invested in your success
Sales Representative
Columbia, MO · On-site
Join the Sales Team at GFI Digital Build a Career - Not Just a Job GFI Digital is hiring a ... Why You'll Succeed Here Training & Support * Ongoing coaching from leaders invested in your success
GFI Digital is a locally owned, industry-leading provider of office technology solutions, helping ... Support various email systems (O365, GSuite) using SPAM filtering tools (Graphus, Inky, Mimecast ...
GFI Digital is a locally owned, industry-leading provider of office technology solutions, helping ... Support various email systems (O365, GSuite) using SPAM filtering tools (Graphus, Inky, Mimecast ...
GFI Digital is a locally owned, industry-leading provider of office technology solutions, helping ... Support various email systems (O365, GSuite) using SPAM filtering tools (Graphus, Inky, Mimecast ...
GFI Digital is a locally owned, industry-leading provider of office technology solutions, helping ... Support various email systems (O365, GSuite) using SPAM filtering tools (Graphus, Inky, Mimecast ...
Account Executive
Maryland Heights, MO · On-site
Join the Sales Team at GFI Digital Build a Career Not Just a Job GFI Digital is hiring a motivated ... Why You'll Succeed Here Training & Support * Ongoing coaching from leaders invested in your success
Quick apply
Account Executive
Maryland Heights, MO · On-site
Join the Sales Team at GFI Digital Build a Career Not Just a Job GFI Digital is hiring a motivated ... Why You'll Succeed Here Training & Support * Ongoing coaching from leaders invested in your success
Join the Sales Team at GFI Digital Build a Career - Not Just a Job GFI Digital is hiring a ... Why You'll Succeed Here Training & Support * Ongoing coaching from leaders invested in your success
Join the Sales Team at GFI Digital Build a Career - Not Just a Job GFI Digital is hiring a ... Why You'll Succeed Here Training & Support * Ongoing coaching from leaders invested in your success
Sales Representative
$49K - $70K/yr
Join the Sales Team at GFI Digital Build a Career - Not Just a Job GFI Digital is hiring a ... Why You'll Succeed Here Training & Support * Ongoing coaching from leaders invested in your success
Sales Representative
$49K - $70K/yr
Join the Sales Team at GFI Digital Build a Career - Not Just a Job GFI Digital is hiring a ... Why You'll Succeed Here Training & Support * Ongoing coaching from leaders invested in your success
Join the Sales Team at GFI Digital Build a Career - Not Just a Job GFI Digital is hiring a ... Why You'll Succeed Here Training & Support * Ongoing coaching from leaders invested in your success
Join the Sales Team at GFI Digital Build a Career - Not Just a Job GFI Digital is hiring a ... Why You'll Succeed Here Training & Support * Ongoing coaching from leaders invested in your success
Sales Representative
Springfield, MO · On-site
Join the Sales Team at GFI Digital Build a Career - Not Just a Job GFI Digital is hiring a ... Why You'll Succeed Here Training & Support * Ongoing coaching from leaders invested in your success
Sales Representative
Springfield, MO · On-site
Join the Sales Team at GFI Digital Build a Career - Not Just a Job GFI Digital is hiring a ... Why You'll Succeed Here Training & Support * Ongoing coaching from leaders invested in your success
Sales Representative
Champaign, IL · On-site
$49K - $70K/yr
Join the Sales Team at GFI Digital Build a Career Not Just a Job GFI Digital is hiring a motivated ... Why You'll Succeed Here Training & Support * Ongoing coaching from leaders invested in your success
Quick apply
Sales Representative
Champaign, IL · On-site
$49K - $70K/yr
Join the Sales Team at GFI Digital Build a Career Not Just a Job GFI Digital is hiring a motivated ... Why You'll Succeed Here Training & Support * Ongoing coaching from leaders invested in your success
Sales Representative
Bloomington, IL · On-site
$49K - $70K/yr
Join the Sales Team at GFI Digital Build a Career Not Just a Job GFI Digital is hiring a motivated ... Why You'll Succeed Here Training & Support * Ongoing coaching from leaders invested in your success
Quick apply
Sales Representative
Bloomington, IL · On-site
$49K - $70K/yr
Join the Sales Team at GFI Digital Build a Career Not Just a Job GFI Digital is hiring a motivated ... Why You'll Succeed Here Training & Support * Ongoing coaching from leaders invested in your success
Service Desk Engineer
Jefferson City, MO · On-site
GFI Digital is a locally owned, industry-leading provider of office technology solutions, helping ... Support various email systems (O365, GSuite) using SPAM filtering tools (Graphus, Inky, Mimecast ...
Quick apply
Service Desk Engineer
Jefferson City, MO · On-site
GFI Digital is a locally owned, industry-leading provider of office technology solutions, helping ... Support various email systems (O365, GSuite) using SPAM filtering tools (Graphus, Inky, Mimecast ...
Service Desk Engineer
Springfield, MO · On-site
GFI Digital is a locally owned, industry-leading provider of office technology solutions, helping ... Support various email systems (O365, GSuite) using SPAM filtering tools (Graphus, Inky, Mimecast ...
Quick apply
Service Desk Engineer
Springfield, MO · On-site
GFI Digital is a locally owned, industry-leading provider of office technology solutions, helping ... Support various email systems (O365, GSuite) using SPAM filtering tools (Graphus, Inky, Mimecast ...
Sales Representative
Maryland Heights, MO · On-site
Join the Sales Team at GFI Digital Build a Career Not Just a Job GFI Digital is hiring a motivated ... Why You'll Succeed Here Training & Support * Ongoing coaching from leaders invested in your success
Quick apply
Sales Representative
Maryland Heights, MO · On-site
Join the Sales Team at GFI Digital Build a Career Not Just a Job GFI Digital is hiring a motivated ... Why You'll Succeed Here Training & Support * Ongoing coaching from leaders invested in your success
GFI Digital Jobs Information
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Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 23 days ago
Job description
Why GFI?
GFI Digital is a locally owned, industry-leading provider of office technology solutions, helping businesses thrive for over 25 years. From managed IT and print solutions to networking, security, and unified communications, we make technology simple and impactful for our clients. Our success is driven by our people, and we're committed to creating an environment where employees can grow, learn, and build long-term careers. If you're looking for a company that truly cares about its people and its customers, GFI Digital is for you.
Service Desk Engineer Job Description:
As a Service Desk Engineer, you will be responsible for delivering exceptional customer service by implementing, maintaining, troubleshooting, and optimizing workstation and server hardware, software, network equipment, and connectivity. This role requires strong customer service orientation, excellent verbal and written communication skills, and a proactive approach to supporting clients effectively.
Schedule: This is a Full-Time position in the office.
Key Responsibilities:
- Participate in white-glove calls, especially during high-urgency or sensitive technical escalations, delivering calm, expert communication and resolution
- Deploy technical solutions to solve recurring issues, improve system performance, or implement new services for clients
- Analyze trends in ticket data or client feedback to identify areas for technical improvement and proactively address potential issues
- Troubleshoot network equipment such as switches, firewalls, and wireless access points
- Remediate compromised accounts via anti-virus/malware software
- Support various email systems (O365, GSuite) using SPAM filtering tools (Graphus, Inky, Mimecast, Defender)
- Administer and maintain end-user accounts, permissions, and access rights (e.g., password resets, new user/workstation setups)
- Set up, install, and troubleshoot various products, including the Microsoft Office Suite and other Windows applications
- Provide third-party vendor management assistance
- Ensure that Service Level Agreements are met for all customers
Qualifications:
- 3-4 years of hands-on IT support experience in a similar role (deploying and troubleshooting Windows workstations and applications, supporting and maintaining Windows Server environments)
- 3 years of MSP experience
- Working knowledge of Windows Servers and Networking hardware protocols
- Strong documentation skills, producing accurate documentation related to client environments and issue resolution
- Ability to effectively prioritize and execute tasks in a high-pressure environment
- Keen attention to detail
- Ability to absorb and retain information quickly
- Highly self-motivated
- Proven analytical and problem-solving abilities
- Solutions-focused
- Ability to multi-task and organize and prioritize deadlines accordingly
- Always exhibit professional appearance and demeanor
Preferred Qualifications:
- Education: College Diploma or Degree in Computer Science
- Experience: 3-4 years of Hands-on IT support experience. Experience working with third-party vendors.
- Certifications: Microsoft, CompTIA, Cisco, and others
Soft Skills:
- Precise attention to detail and a high level of organization
- Excellent communication and interpersonal skills
- Highly self-motivated and directed
- Able to meet deadlines and follow clear instructions
Benefits & Perks:
We believe in taking care of our team both professionally and personally. That's why we offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance.
Financial & Retirement
- 401(k) with company match to help you plan for the future
- Referral bonus program. Get rewarded for bringing great people to the team.
Health & Wellness
- Medical, Dental, and Vision Insurance
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Life Insurance coverage
- Employee Assistance Program (EAP) for confidential counseling and support services
- Paid Time Off starting on your hire date
- Sick Time Off
- Employee Discount Program for added savings
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About GFI Digital
Sourced by ZipRecruiter
Industry
Computer and peripheral equipment manufacturing
Company size
201 - 500 Employees
Headquarters location
Maryland Heights, MO, US
Year founded
1999