GFI Digital
GFI Digital

20 Gfi Digital Senior Field Engineer Jobs Hiring Near You

GFI Digital is a locally owned, industry-leading provider of office technology solutions, helping ... Service Desk Engineer As a Service Desk Engineer, you will be responsible for delivering ...

GFI Digital is a locally owned, industry-leading provider of office technology solutions, helping ... Service Desk Engineer As a Service Desk Engineer, you will be responsible for delivering ...

GFI Digital is a locally owned, industry-leading provider of office technology solutions, helping ... Service Desk Engineer As a Service Desk Engineer, you will be responsible for delivering ...

GFI Digital is a locally owned, industry-leading provider of office technology solutions, helping ... Service Desk Engineer As a Service Desk Engineer, you will be responsible for delivering ...

GFI Digital is a locally owned, industry-leading provider of office technology solutions, helping ... Service Desk Engineer As a Service Desk Engineer, you will be responsible for delivering ...

GFI Digital is a locally owned, industry-leading provider of office technology solutions, helping ... Service Desk Engineer As a Service Desk Engineer, you will be responsible for delivering ...

GFI Digital is a locally owned, industry-leading provider of office technology solutions, helping ... Service Desk Engineer As a Service Desk Engineer, you will be responsible for delivering ...

GFI Digital is a locally owned, industry-leading provider of office technology solutions, helping ... Service Desk Engineer As a Service Desk Engineer, you will be responsible for delivering ...

GFI Digital is a locally owned, industry-leading provider of office technology solutions, helping ... Service Desk Engineer As a Service Desk Engineer, you will be responsible for delivering ...

GFI Digital is a locally owned, industry-leading provider of office technology solutions, helping ... Service Desk Engineer As a Service Desk Engineer, you will be responsible for delivering ...

GFI Digital is a locally owned, industry-leading provider of office technology solutions, helping ... Service Desk Engineer As a Service Desk Engineer, you will be responsible for delivering ...

GFI Digital is a locally owned, industry-leading provider of office technology solutions, helping ... Service Desk Engineer As a Service Desk Engineer, you will be responsible for delivering ...

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Infographic showing various Senior Field Engineer job openings at Gfi Digital in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Service Desk Engineer

GFI Digital

Maryland Heights, MO • On-site

Full-time

Re-posted 26 days ago


Job description

Job Summary:
GFI Digital is a locally owned provider of office technology solutions with over 25 years of experience. They are seeking a Service Desk Engineer to deliver exceptional customer service by maintaining and troubleshooting workstation and server hardware, software, and network equipment.
Responsibilities:
• Participate in white-glove calls, especially during high-urgency or sensitive technical escalations, delivering calm, expert communication and resolution
• Deploy technical solutions to solve recurring issues, improve system performance, or implement new services for clients
• Analyze trends in ticket data or client feedback to identify areas for technical improvement and proactively address potential issues
• Troubleshoot network equipment such as switches, firewalls, and wireless access points
• Remediate compromised accounts via anti-virus/malware software
• Support various email systems (O365, GSuite) using SPAM filtering tools (Graphus, Inky, Mimecast, Defender)
• Administer and maintain end-user accounts, permissions, and access rights (e.g., password resets, new user/workstation setups)
• Set up, install, and troubleshoot various products, including the Microsoft Office Suite and other Windows applications
• Provide third-party vendor management assistance
• Ensure that Service Level Agreements are met for all customers
Qualifications:
Required:
• 3-4 years of hands-on IT support experience in a similar role (deploying and troubleshooting Windows workstations and applications, supporting and maintaining Windows Server environments)
• 3 years of MSP experience
• Working knowledge of Windows Servers and Networking hardware protocols
• Strong documentation skills, producing accurate documentation related to client environments and issue resolution
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Keen attention to detail
• Ability to absorb and retain information quickly
• Highly self-motivated
• Proven analytical and problem-solving abilities
• Solutions-focused
• Ability to multi-task and organize and prioritize deadlines accordingly
• Always exhibit professional appearance and demeanor
Preferred:
• Education: College Diploma or Degree in Computer Science
• Experience: 3-4 years of Hands-on IT support experience. Experience working with third-party vendors.
• Certifications: Microsoft, CompTIA, Cisco, and others
Company:
GFI Digital is a computer hardware company. Founded in 1999, the company is headquartered in Maryland Heights, USA, with a team of 201-500 employees. The company is currently Growth Stage.