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Desktop Support Engineer Jobs in New Jersey (NOW HIRING)

STI

Desktop Support

Trenton, NJ · On-site

$23.25 - $31.25/hr

Role: Desktop Support Location: Trenton, NJ Duration: Long-Term contract Onsite Description: Assists end users in resolving hardware and software issues by fielding telephone calls and email ...

Infojini Inc

DESKTOP SUPPORT

Mahwah, NJ · On-site

$20 - $25.50/hr

The Desktop Support role primarily involves providing desktop support to end users, while also learning and developing skills in server and application support. Responsibilities : • Support for all ...

Infojini Inc

DESKTOP SUPPORT

Mahwah, NJ

$20.25 - $25.75/hr

The primary function of this role is to provide desktop support to the end users within Clifton, with a secondary function to support, learn and develop in the arena of server and application support.

STI

Desktop Support

Trenton, NJ · On-site

$20.25 - $25.75/hr

Role: Desktop Support Location: Trenton, NJ Duration: Long-Term contract Need only locals Direct Client 100% Onsite work Skill Required /Desired Amount of Experience Professional work experience ...

Service Global, Inc

Desktop Engineer L1

Princeton, NJ · On-site

Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role * Ability to perform remote troubleshooting and provide clear instructions * Experience in Handling ...

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Desktop Support Engineer information

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$10

$27

$46

How much do desktop support engineer jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for desktop support engineer in New Jersey is $27.41, according to ZipRecruiter salary data. Most workers in this role earn between $21.01 and $31.25 per hour, depending on experience, location, and employer.

What is a desktop support engineer?

Desktop Support Engineers are IT professionals responsible for providing technical support to end-users within an organization. They troubleshoot hardware and software issues on desktop computers, laptops, and related devices, ensuring that systems function smoothly and efficiently. Their duties often include installing and configuring software, resolving network connectivity problems, and assisting users with IT-related queries. They play a crucial role in maintaining productivity by ensuring minimal downtime for users and often act as the first point of contact for technical assistance.

What does a desktop support engineer do?

A desktop support engineer manages the computers and laptops for an organization. As a desktop support engineer, you may work as a member of the IT team for a business or as an employee of a technical support company, servicing multiple clients. Common job duties involve troubleshooting technology issues, maintaining equipment and software, and training new users at the company. Many desktop support engineers also help handle computer system security issues and fix problems with network servers. In addition to computer skills, the position requires a flexible schedule, the willingness to work long hours, and the ability to take on several different roles as needed.

What are the key skills and qualifications needed to thrive as a desktop support engineer, and why are they important?

To thrive as a Desktop Support Engineer, you need a strong understanding of computer hardware, operating systems, and troubleshooting methodologies, often backed by a degree in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are typically required. Excellent communication, patience, and problem-solving skills help you efficiently assist users and handle stressful situations. These abilities are crucial for minimizing downtime, maintaining productivity, and ensuring a positive user experience in any organization.

What are some common challenges faced by desktop support engineers, and how can they be addressed?

Desktop Support Engineers often encounter challenges such as managing a high volume of support tickets, troubleshooting diverse hardware and software issues, and communicating complex technical information to non-technical users. To address these challenges, it’s important to develop strong organizational skills, stay up-to-date with the latest technology, and practice clear, patient communication. Building good relationships with end users and collaborating effectively with IT team members also helps streamline problem resolution and improve user satisfaction.

What is the difference between Desktop Support Engineer vs Network Support Technician?

AspectDesktop Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, helpdesk, on-siteData centers, network rooms, on-site
Primary ResponsibilitiesTroubleshoot desktops, software, hardware issuesMaintain and troubleshoot network infrastructure
Industry UsageIT support, corporate, educationIT infrastructure, telecom, enterprise networks

While both roles support IT environments, a Desktop Support Engineer primarily handles end-user hardware and software issues, whereas a Network Support Technician focuses on maintaining and troubleshooting network systems. Both roles often require similar certifications and work in related environments, but their core responsibilities differ significantly.

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Desktop Support Engineer jobs near you
Infographic showing various Desktop Support Engineer job openings in New Jersey as of August 2026, with employment types broken down into 62% Full Time, 34% Contract, and 4% Nights. Highlights an 96% In-person, and 4% Hybrid job distribution, with an average salary of $57,006 per year, or $27.4 per hour.

Desktop Support Engineer

Princeton IT Services

Princeton, NJ • On-site

Contractor

Posted 4 days ago

Job description

Job Title: Desktop Support Engineer – MSP

Location: Princeton, NJ

Job Summary

We are seeking a Desktop Support Engineer with Managed Service Provider (MSP) experience to provide technical support for desktops, laptops, hardware, software, and end-user IT environments. The ideal candidate should have strong troubleshooting skills and experience supporting multiple users, clients, and technologies in a fast-paced MSP environment.

Responsibilities

  • Provide Level 1 and Level 2 desktop and end-user technical support.
  • Troubleshoot hardware, software, network, printer, and peripheral issues.
  • Install, configure, and support Windows desktops and laptops.
  • Manage user accounts, passwords, and access-related issues.
  • Support Microsoft 365, Outlook, Teams, and other business applications.
  • Perform desktop deployments, upgrades, imaging, and hardware replacements.
  • Troubleshoot basic network connectivity, VPN, and Wi-Fi issues.
  • Use ticketing systems to document, track, and resolve support requests.
  • Provide remote and onsite support to users and clients.
  • Work in an MSP environment supporting multiple clients and priorities.

Required Skills

  • 3+ years of Desktop Support or IT Support experience.
  • Strong experience working in a Managed Service Provider (MSP) environment.
  • Experience supporting Windows 10/11 and Microsoft 365.
  • Knowledge of Active Directory and user account administration.
  • Experience troubleshooting desktops, laptops, printers, and peripherals.
  • Basic knowledge of networking, VPN, DNS, and TCP/IP.
  • Experience with remote support and ticketing tools.
  • Strong troubleshooting, communication, and customer service skills.

Preferred Skills

  • Experience with Microsoft Intune and endpoint management tools.
  • Knowledge of Azure AD / Entra ID.
  • Experience with RMM and PSA tools.
  • CompTIA A+, Network+, or Microsoft certifications are a plus.