ZipRecruiter

Log In

1

Production Support Engineer Jobs (NOW HIRING)

IonQ

Production Support Engineer

Bothell, WA · On-site

$99K - $130K/yr

As the Production Support Engineer, you'll be part of a cross-functional team whose mission is to lead IonQ on its journey to build the world's best quantum computers to solve the world's most ...

Beyond Finance

Production Support Engineer

Chicago, IL · On-site

$90K - $110K/yr

About the Role As Production Support Engineer, you will be part of a multi-tiered support team whose primary responsibilities include minimizing downtime and optimizing production uptime. You will be ...

Synechron

Production support Engineer

Hopkins, MN · On-site

$42.75 - $55.75/hr

We are looking for an L2 Production Support Engineer to join our team in Hopkins, MN , and candidates must be able to work 3 or more days per week onsite .The ideal candidate will be responsible for ...

PRICE INDUSTRIES INC

Production Support Engineer

Suwanee, GA · On-site

$39 - $51/hr

Price Industries is seeking a corporate-level Production Support Engineer to drive design-for-manufacturing (DFM) and design-for-automation (DFA) initiatives across our HVAC manufacturing operations.

PRICE INDUSTRIES INC

Production Support Engineer

Suwanee, GA · On-site

$39 - $51/hr

Price Industries is seeking a corporate-level Production Support Engineer to drive design-for-manufacturing (DFM) and design-for-automation (DFA) initiatives across our HVAC manufacturing operations.

Beyond Finance

Production Support Engineer

Chicago, IL · On-site

$43.25 - $56.50/hr

The Production Support Engineer will minimize downtime and optimize production uptime, acting as the primary incident commander for high-severity outages and driving continuous improvement in support ...

Cognizant

Production Support Engineer

$43 - $56/hr

Cognizant is seeking a Production Support Engineer for a remote opportunity in Louisville, KY. The role involves real-time monitoring of infrastructure, applications, and networks, along with ...

CHAMPtitles

Production Support Engineer

Cleveland, OH · Hybrid

$40.75 - $53/hr

As a Production Support Engineer, you will work in a distributed team using Agile methodology to support our Department of Motor Vehicles titling suite. You will support and work on multiple ...

TIER4 GROUP

Production Support Engineer

Atlanta, GA · On-site +1

$40.50 - $52.75/hr

Production Support Analyst / Application Support Specialist Direct Hire Atlanta, GA - hybrid onsite ... Collaborate with cross-functional teams, including developers, QA, and infrastructure teams, to ...

Cognizant

Production Support Engineer

$43 - $56/hr

Cognizant is seeking a Production Support Engineer to monitor applications and manage incidents within production environments. The role involves troubleshooting, coordinating with offshore teams ...

Cognizant

Production Support Engineer

Louisville, KY · On-site

$40.25 - $52.50/hr

Cognizant is seeking a Production Support Engineer for a full-time onsite opportunity in Louisville, KY. The role involves real-time monitoring, incident management, and technical support for server ...

CEDENT

Production Support Engineer

Westlake, TX · On-site

$40.25 - $52.50/hr

... Production support and on call handling 24/7 applications and Infrastructure. * Extensive experience working on AWS cloud environment. * Experience in programming languages like Java, python, node ...

next page

Showing results 1-20

All JobsProduction Support Engineer Jobs

Production Support Engineer information

See salary details

$18

$47

$80

How much do production support engineer jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for production support engineer in the United States is $47.97, according to ZipRecruiter salary data. Most workers in this role earn between $40.38 and $52.64 per hour, depending on experience, location, and employer.

What are Production Support Engineers?

Production Support Engineers are IT professionals responsible for ensuring the smooth operation and maintenance of software applications and systems in a live production environment. They monitor system performance, troubleshoot technical issues, and collaborate with development and operations teams to quickly resolve incidents. Their goal is to minimize downtime, maintain service levels, and support end-users by addressing technical problems as they arise. Production Support Engineers also contribute to system improvements and may participate in on-call rotations to provide 24/7 support.

What are some common challenges faced by Production Support Engineers, and how are they typically addressed?

Production Support Engineers often face challenges such as resolving urgent system outages, managing high-pressure incidents, and balancing multiple support requests simultaneously. To address these, they rely on strong troubleshooting skills, clear communication with development teams, and well-documented incident management processes. Many organizations provide on-call rotations and regular training to help engineers stay prepared, while collaboration with cross-functional teams ensures issues are resolved efficiently and root causes are addressed for long-term stability.

What are the key skills and qualifications needed to thrive as a Production Support Engineer, and why are they important?

To thrive as a Production Support Engineer, you need strong problem-solving abilities, a background in computer science or IT, and experience in troubleshooting software and infrastructure issues. Familiarity with monitoring tools, ticketing systems like Jira or ServiceNow, and scripting languages such as Python or Bash is typically required. Excellent communication, teamwork, and the ability to remain calm under pressure help you stand out in this role. These skills and qualities are crucial for ensuring system reliability, minimizing downtime, and maintaining seamless business operations.
More about Production Support Engineer jobs
What cities are hiring for Production Support Engineer jobs? Cities with the most Production Support Engineer job openings:
What are the most commonly searched types of Production Support Engineer jobs? The most popular types of Production Support Engineer jobs are:
Who are the top companies hiring for Production Support Engineer jobs? The top employers for Production Support Engineer jobs are:
What states have the most Production Support Engineer jobs? States with the most job openings for Production Support Engineer jobs include:
What job categories do people searching Production Support Engineer jobs look for? The top searched job categories for Production Support Engineer jobs are:
What are popular job titles related to Production Support Engineer jobs? For Production Support Engineer jobs, the most frequently searched job titles are:
Production Support Engineer jobs near you
Production Support Engineer

Production Support Engineer

General Dynamics Mission Systems, Inc

Bloomington, MN • On-site

$130K - $137K/yr

Full-time

Medical, Retirement

Posted 19 days ago

General Dynamics Mission Systems rating

8.2

Company rating: 8.2 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

77th of 191 rated software companies

Job description

Basic Qualifications
Requires a Bachelor's degree in Electrical Engineering, or a related Science, Engineering, Technology or Mathematics field. Also requires 5+ years of job-related experience, or a Master's degree plus 3 years of job-related experience.
CLEARANCE REQUIREMENTS: Ability to obtain a Department of Defense Secret security clearance is required at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required.
Responsibilities for this Position
Job Summary:
The Production Support Engineer is responsible for facilitating the transition of hardware development programs into production and ensuring smooth operations during the production phase. This role provides technical support, resolves product and test equipment issues, and collaborates with manufacturing, design engineering, and quality teams to optimize production. Responsibilities include supporting design and first article testing, troubleshooting production issues, conducting root cause analysis and corrective actions, and working with cross-functional teams to ensure smooth product launches and continuous improvement to maintain high first-pass yields. Active collaboration with cross-functional teams and involvement in both engineering design and production activities is required. This role will support the products developed by the Airborne Systems business area.
We encourage you to apply if you have any of these preferred skills or experiences: hands-on experience troubleshooting electrical hardware, using test equipment including oscilloscopes and Ethernet testers, and experience with failure analysis techniques and tools.
Key Responsibilities:
  • Facilitate the transition of new products from development to full-rate production.
  • Interface with manufacturing and design engineering teams to stay informed on day-to-day operations.
  • Review engineering drawings and documents, including schematics, mechanical drawings, interface control drawings, and user manuals, for comprehension and accuracy, ensuring they meet design specifications and production requirements.
  • Support program milestone reviews, including Test Readiness Review (TRR) and Production Readiness Review (PRR).
  • Support production operations during first article build and test to provide feedback to the engineering design team for manufacturability improvements.
  • Develop and implement continuous improvement initiatives to enhance production efficiency and product quality, while contributing to the development of best practices within the engineering team.
  • Troubleshoot and resolve production issues to ensure smooth product launches and maintain high first-pass yields.
  • Maintain thorough documentation of troubleshooting processes, root cause analyses, and implemented solutions.
  • Engage in program Change Control Boards (CCBs) to manage changes for production items.
  • Create and support the resolution of Problem Reports (PRs) by analyzing, prototyping, and recommending changes to improve product yield.
  • Participate in Failure Review Boards (FRBs) and Material Review Boards (MRBs), supporting the disposition of test failures and non-conforming material.
  • Investigate and respond to questions from customers, stakeholders, and suppliers.
  • Support the development of program proposals and engineering change proposals (ECPs) to ensure sufficient effort is captured for production support.
  • Contribute to product roadmap evolution and process improvement discussions.
  • Identifies opportunities to apply AI for continuous improvement and innovation.

Our Commitment to You:
  • An exciting career path with opportunities for continuous learning and development.
  • Research oriented work, alongside award winning teams developing practical solutions for our nation's security
  • Flexible schedules with every other Friday off work, if desired (9/80 schedule)
  • Competitive benefits, including 401k matching, flex time off, paid parental leave, healthcare benefits, health & wellness programs, employee resource and social groups, and more
  • See more at gdmissionsystems.com/careers/why-work-for-us/benefits

Workplace Options:
This position is fully on-site.
While on-site, you will be a part of our Bloomington, Minnesota facility. Learn more about us at: https://gdmissionsystems.com/about-us/major-locations/Bloomington
Salary Note
This estimate represents the typical salary range for this position based on experience and other factors (geographic location, etc.). Actual pay may vary. This job posting will remain open until the position is filled.
Combined Salary Range
USD $130,617.00 - USD $137,760.00 /Yr.
Company Overview
General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 12,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose. You will also enjoy a flexible work environment where contributions are recognized and rewarded. If who we are and what we do resonates with you, we invite you to join our high-performance team!
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

What General Dynamics Mission Systems employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply