What are the key skills and qualifications needed to thrive as a Production Support Engineer, and why are they important?
To thrive as a Production Support Engineer, you need strong problem-solving abilities, a background in computer science or IT, and experience in troubleshooting software and infrastructure issues. Familiarity with monitoring tools, ticketing systems like Jira or ServiceNow, and scripting languages such as Python or Bash is typically required. Excellent communication, teamwork, and the ability to remain calm under pressure help you stand out in this role. These skills and qualities are crucial for ensuring system reliability, minimizing downtime, and maintaining seamless business operations.
What are some common challenges faced by Production Support Engineers, and how are they typically addressed?
Production Support Engineers often face challenges such as resolving urgent system outages, managing high-pressure incidents, and balancing multiple support requests simultaneously. To address these, they rely on strong troubleshooting skills, clear communication with development teams, and well-documented incident management processes. Many organizations provide on-call rotations and regular training to help engineers stay prepared, while collaboration with cross-functional teams ensures issues are resolved efficiently and root causes are addressed for long-term stability.
What are Production Support Engineers?
Production Support Engineers are IT professionals responsible for ensuring the smooth operation and maintenance of software applications and systems in a live production environment. They monitor system performance, troubleshoot technical issues, and collaborate with development and operations teams to quickly resolve incidents. Their goal is to minimize downtime, maintain service levels, and support end-users by addressing technical problems as they arise. Production Support Engineers also contribute to system improvements and may participate in on-call rotations to provide 24/7 support.
What is it like to work at Raytheon?
Raytheon is a company that values innovation, collaboration, and a commitment to excellence, fostering a culture that encourages employees to push boundaries and drive technological advancements.
The company's work environment is characterized by a diverse team structure, with employees from various backgrounds and disciplines working together to develop cutting-edge solutions for defense and aerospace applications, often in a fast-paced and dynamic setting.
Working at Raytheon may appeal to individuals who are passionate about making a difference in national security and space exploration, as the company offers opportunities to contribute to high-profile projects and collaborate with experts in the field, while also providing a range of career development opportunities and a competitive compensation package.
Do workers at Raytheon get paid breaks?
Yes. Most people get paid breaks.
93% of people say they get paid breaks.
Based on data from 30 people who took the Breakroom Quiz between April 2025 and April 2026.
Does Raytheon pay people when they’re sick?
Yes. Most people get paid when they’re sick.
79% of people say they would get paid if they were sick but scheduled to work.
Based on data from 38 people who took the Breakroom Quiz between April 2025 and April 2026.
At Raytheon, are sick days and vacation days separate paid time off?
Only some people have separate paid time off for sick days and vacation.
57% of people say they have to use vacation days when they’re out sick.
Based on data from 35 people who took the Breakroom Quiz between May 2025 and April 2026.
Is the health insurance from Raytheon affordable enough for their workers?
Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 33 people who took the Breakroom Quiz between April 2025 and April 2026.
Do people get paid time off at Raytheon?
Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 37 people who took the Breakroom Quiz between May 2025 and April 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
- 60% of people with changing schedules find out their shifts one week or less ahead of time.
- 10% of people with changing schedules find out their shifts two weeks ahead of time.
- 10% of people with changing schedules find out their shifts three weeks ahead of time.
- 20% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and June 2025.
Do workers at Raytheon worry about hours?
Most people don’t worry about getting enough hours.
98% of people report they don’t worry about getting enough hours.
Based on data from 44 people who took the Breakroom Quiz between January 2025 and January 2026.
Do Raytheon workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
45% report that they don’t have enough control over which shifts they work.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and August 2025.
How easy is it for Raytheon workers to change shifts?
Some people find it hard to change shifts.
43% of people report that it’s hard to change shifts if they need to.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and July 2025.
How easy is it to get time off at Raytheon?
Most people find it easy to get time off.
94% of people report it’s easy to get time off.
Based on data from 33 people who took the Breakroom Quiz between April 2025 and April 2026.
Do Raytheon managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
98% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 43 people who took the Breakroom Quiz between January 2025 and January 2026.
Do workers at Raytheon do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
89% of people report that they don’t do extra unpaid work.
Based on data from 46 people who took the Breakroom Quiz between January 2025 and January 2026.
How easy is it to take sick days at Raytheon?
Most people find it easy to take sick days.
97% of people report that it’s easy to take time off if they are sick.
Based on data from 36 people who took the Breakroom Quiz between April 2025 and April 2026.
Is working at Raytheon good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and April 2026.
Do people at Raytheon feel treated with respect by their managers?
Most people feel treated with respect by their managers.
78% of people say they’re treated with respect by their managers.
Based on data from 37 people who took the Breakroom Quiz between April 2025 and April 2026.
Do people at Raytheon get to take their breaks without interruption?
Most people get breaks without interruption.
83% of people report that they get to take their breaks without interruption.
Based on data from 35 people who took the Breakroom Quiz between April 2025 and April 2026.
Is it stressful to work at Raytheon?
Some people feel stressed out here.
54% of people say they often feel stressed out at work.
Based on data from 35 people who took the Breakroom Quiz between April 2025 and April 2026.
Do people at Raytheon enjoy their jobs?
Most people enjoy their job.
94% of people report they enjoy their job.
Based on data from 31 people who took the Breakroom Quiz between April 2025 and April 2026.
Do people at Raytheon recommend working with their team?
Only some people recommend working with their team.
36% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 39 people who took the Breakroom Quiz between April 2025 and April 2026.
Do people get enough training when they start at Raytheon?
Most people got enough training when they started.
76% of people report they got enough training when they started working here.
Based on data from 38 people who took the Breakroom Quiz between April 2025 and April 2026.
Do people get support to advance at Raytheon?
Only some people are given support to advance their career here.
In the last year, 34% of people report not being given support to advance their career here.
Based on data from 35 people who took the Breakroom Quiz between April 2025 and April 2026.
Do people think Raytheon’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 33 people who took the Breakroom Quiz between April 2025 and April 2026.
Do workers feel well informed about how Raytheon is doing?
Only some people feel well informed about how the company is doing.
34% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 32 people who took the Breakroom Quiz between April 2025 and April 2026.
What other companies are hiring for Production Support Engineer jobs? What are the most popular jobs at Raytheon? What are the most popular categories at Raytheon? 