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61 Salesforce Production Support Engineer Jobs Hiring Near You

Inficare Technologies

Production Support Engineer

Phoenix, AZ · On-site

$41 - $53.25/hr

Production Support Engineer with Zensar Location: Phoenix, AZ, (onsite) Skills: Production Support, Informatica, JAVA, Microstrategy JD: Production Support engineer with 6-9 years' experience in ...

TSMC

Production Support Engineer

Phoenix, AZ · On-site

$51.75 - $67.50/hr

Production Support Engineer Location: Phoenix, Arizona Organization: TSMC AZ About TSMC TSMC is the world's leading semiconductor foundry, pioneering advanced chip manufacturing technologies that ...

TSMC

Production Support Engineer

Phoenix, AZ

$51.75 - $67.50/hr

Production Support Engineer Location: Phoenix, Arizona Organization: TSMC AZ About TSMC TSMC is the world's leading semiconductor foundry, pioneering advanced chip manufacturing technologies that ...

Apex Informatics

Production Support Engineer

Minneapolis, MN · On-site

$43.75 - $57.25/hr

Job Title- Production Support Engineer Location- Minneapolis Minnesota 55415 (Hybrid) Duration- 24 Months (Contract Position) Skills: Required Qualifications: 4+ years of Systems Engineering ...

AgileEngine

$38.75 - $50.75/hr

Production Support Engineer AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders ...

New

Redolent, Inc.

Production Support Engineer

San Bruno, CA · On-site

$50.25 - $65.50/hr

Production Support Engineer Location: San Bruno CA USA 94066 Duration: 6+ Months of Contract Description: : Support trouble-shooting client issues with high level data analysis and project review.

Areté

Production Support Engineer

Niwot, CO · On-site

$47.25 - $61.50/hr

Production Support Engineer At Areté, we are on the forefront of developing innovative solutions, with great minds from all backgrounds, to help solve the nation's most complex security challenges.

New

Redolent, Inc.

Production Support Engineer

Sunnyvale, CA · On-site

$50 - $65.25/hr

... Support Engineer LOCAITON: Sunnyvale, CA DURATION: 12+ months RATE: DOE NOTE * Only w2 direct candidates * It is hyrbid role at Sunnyvale, CA Summary * 4 to 6+ years of application and production ...

Nastech Global

Production Support Engineer

Plano, TX · On-site

$40.25 - $52.50/hr

Production Support Engineer Location: Plano, TX(Onsite) Duration: Fulltime Must Have Technical ... You'll support Salesforce-based platforms and customer-facing integrations Key Skills: * Creating ...

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SalesForce Jobs Information

What are the key skills and qualifications needed to thrive as a Production Support Engineer, and why are they important?

To thrive as a Production Support Engineer, you need strong problem-solving abilities, a background in computer science or IT, and experience in troubleshooting software and infrastructure issues. Familiarity with monitoring tools, ticketing systems like Jira or ServiceNow, and scripting languages such as Python or Bash is typically required. Excellent communication, teamwork, and the ability to remain calm under pressure help you stand out in this role. These skills and qualities are crucial for ensuring system reliability, minimizing downtime, and maintaining seamless business operations.

What are some common challenges faced by Production Support Engineers, and how are they typically addressed?

Production Support Engineers often face challenges such as resolving urgent system outages, managing high-pressure incidents, and balancing multiple support requests simultaneously. To address these, they rely on strong troubleshooting skills, clear communication with development teams, and well-documented incident management processes. Many organizations provide on-call rotations and regular training to help engineers stay prepared, while collaboration with cross-functional teams ensures issues are resolved efficiently and root causes are addressed for long-term stability.

What are Production Support Engineers?

Production Support Engineers are IT professionals responsible for ensuring the smooth operation and maintenance of software applications and systems in a live production environment. They monitor system performance, troubleshoot technical issues, and collaborate with development and operations teams to quickly resolve incidents. Their goal is to minimize downtime, maintain service levels, and support end-users by addressing technical problems as they arise. Production Support Engineers also contribute to system improvements and may participate in on-call rotations to provide 24/7 support.

Do workers at Salesforce get paid breaks?

Yes. Most people get paid breaks.
67% of people say they get paid breaks.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and April 2026.

Does Salesforce pay people when they’re sick?

Yes. Most people get paid when they’re sick.
82% of people say they would get paid if they were sick but scheduled to work.
Based on data from 45 people who took the Breakroom Quiz between December 2024 and April 2026.

At Salesforce, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
83% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 23 people who took the Breakroom Quiz between May 2025 and April 2026.

Is the health insurance from Salesforce affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 33 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people get paid time off at Salesforce?

Most people get paid time off work.
85% of people say they get paid time off.
Based on data from 27 people who took the Breakroom Quiz between May 2025 and April 2026.

Do workers at Salesforce worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and August 2025.

Do Salesforce workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
46% report that they don’t have enough control over which shifts they work.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and August 2025.

How easy is it for Salesforce workers to change shifts?

Most people find it easy to change shifts.
92% of people report that it’s easy to change shifts if they need to.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and August 2025.

How easy is it to get time off at Salesforce?

Most people find it easy to get time off.
83% of people report it’s easy to get time off.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and April 2026.

Do Salesforce managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
92% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and August 2025.

Do workers at Salesforce do extra work that they don't get paid for?

Sometimes. Some people do unpaid extra work.
36% of people report that they do extra work that they don’t get paid for.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and August 2025.

How easy is it to take sick days at Salesforce?

Most people find it easy to take sick days.
98% of people report that it’s easy to take time off if they are sick.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and April 2026.

Is working at Salesforce good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
90% of people who care for a child or other relative report this is a good place to work.
Based on data from 10 people who took the Breakroom Quiz between March 2025 and January 2026.

Do people at Salesforce feel treated with respect by their managers?

Most people feel treated with respect by their managers.
84% of people say they’re treated with respect by their managers.
Based on data from 38 people who took the Breakroom Quiz between February 2025 and February 2026.

Do people at Salesforce get to take their breaks without interruption?

Most people get breaks without interruption.
84% of people report that they get to take their breaks without interruption.
Based on data from 43 people who took the Breakroom Quiz between December 2024 and April 2026.

Is it stressful to work at Salesforce?

Most people feel stressed out here.
71% of people say they often feel stressed out at work.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Salesforce enjoy their jobs?

Most people enjoy their job.
78% of people report they enjoy their job.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Salesforce recommend working with their team?

Only some people recommend working with their team.
35% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 31 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people get enough training when they start at Salesforce?

Most people got enough training when they started.
68% of people report they got enough training when they started working here.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people get support to advance at Salesforce?

Most people are given support to advance their career here.
In the last year, 74% of people report being given support to advance their career here.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people think Salesforce’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
61% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and April 2026.

Do workers feel well informed about how Salesforce is doing?

Most people feel well informed about how the company is doing.
79% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 34 people who took the Breakroom Quiz between February 2025 and February 2026.
What other companies are hiring for Production Support Engineer jobs?
What are the most popular jobs at Salesforce?
What are the most popular categories at Salesforce?
Infographic showing various Production Support Engineer job openings at Salesforce in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution.

Salesforce Production Support Engineer

DS Technologies Inc

Atlanta, GA • On-site

$40.50 - $52.75/hr

Other

Posted 28 days ago

Job description

Job Title: Salesforce Production Support Engineer
Location :  Atlanta, GA / Charlotte, NC - 5 Days week-- No Remote
Shift: Regular / Second Shift (with On-call & Weekend Support)

Job Description: 

  • Provide L2/L3 production support for Salesforce applications, including Sales Cloud, Service Cloud, and related integrations.
  • Support and manage Riva and Autoforce deployments, ensuring seamless integration, configuration, and stability.
  • Monitor application health, analyze incidents, and provide timely resolution to minimize business impact.
  • Perform root cause analysis for recurring issues and implement preventive solutions.
  • Coordinate with business users, technical teams, and vendors to drive quick and effective problem resolution.
  • Support regular deployments, release management activities, and configuration updates across environments.
  • Participate in on-call rotations and handle weekend maintenance as needed.
  • Maintain detailed documentation of incidents, resolutions, and operational procedures.
  • Ensure adherence to SLAs and compliance with client support processes.
  •  
Required Skills & Experience:

  • Salesforce hands-on experience (administration, configuration, and customization).
  • Proven experience in production support or application maintenance roles.
  • Hands-on experience in Riva and Autoforce deployment (good to have) and production support (must have).
  • Strong problem triaging, analytical, and troubleshooting skills.
  • Excellent communication, collaboration, and stakeholder management abilities.
  • Experience on Salesforce Lightning, Apex, SOQL, Service Console, and integration troubleshooting.
  • Ability to work flexible hours, including second shift and on-call support.
  • Experience in incident, problem, and change management (ITIL process)
 

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.



Apply here.

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We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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