ZipRecruiter

Log In

1

Production Support Engineer Jobs in Delaware (NOW HIRING)

NDM Global Inc

Jr. Customer Support Engineer

Dover, DE · Remote

In the Support Engineer position, you will be directly in touch with our customers, which range ... Testing product/software change requests * Develop and maintain product documentation * Develop ...

NDM Global Inc

Jr. Customer Support Engineer

Dover, DE · On-site +1

In the Support Engineer position, you will be directly in touch with our customers, which range ... Testing product/software change requests * Develop and maintain product documentation * Develop ...

Mondo

Lead Software Engineer

Wilmington, DE · On-site

... production support • Serve as the technical lead across multiple engineering initiatives and stakeholders • Collaborate closely with Product, UX, Engineering Managers, and cross-functional teams ...

Philly Shipyard Inc

Production Engineer

Wilmington, DE · On-site

Directly accountable for the planning of safe lifting, supporting, installing and movement of all ... by the production engineering manager for specific assignments such as support of launching ...

Sallie Mae Bank

Engineer II

Newark, DE · On-site

$95K - $130K/yr

Support Agile delivery teams by participating in sprint planning, backlog refinement, development, testing, and production support activities. * Create and maintain CI/CD pipelines and deployment ...

Sallie_mae

Engineer II

Newark, DE · On-site

$95K - $130K/yr

Support Agile delivery teams by participating in sprint planning, backlog refinement, development, testing, and production support activities. * Create and maintain CI/CD pipelines and deployment ...

Sallie Mae

Engineer II

Newark, DE · On-site

$95K - $130K/yr

Support Agile delivery teams by participating in sprint planning, backlog refinement, development, testing, and production support activities. * Create and maintain CI/CD pipelines and deployment ...

Best Egg

Site Reliability Engineer

Wilmington, DE · On-site

$120 - $140/hr

Hands‑on familiarity with production support, monitoring, alerting, and incident response ... Ability to mentor engineers and influence technical decisions without direct authority. Recommended

Best Egg

Site Reliability Engineer

Wilmington, DE · On-site

$55.25 - $73.50/hr

Hands-on familiarity with production support, monitoring, alerting, and incident response practices. * Working knowledge of Datadog dashboards, monitors, logs, metrics, and APM concepts. * Ability to ...

Best Egg

Site Reliability Engineer

Wilmington, DE · On-site

$120K - $140K/yr

Hands-on familiarity with production support, monitoring, alerting, and incident response practices. * Working knowledge of Datadog dashboards, monitors, logs, metrics, and APM concepts. * Ability to ...

Best Egg

Site Reliability Engineer

Wilmington, DE

$55.25 - $73.50/hr

Hands-on familiarity with production support, monitoring, alerting, and incident response practices. * Working knowledge of Datadog dashboards, monitors, logs, metrics, and APM concepts. * Ability to ...

next page

Showing results 1-20

All JobsProduction Support Engineer JobsProduction Support Engineer Jobs in Delaware

Production Support Engineer information

See Delaware salary details

$18

$48

$80

How much do production support engineer jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for production support engineer in Delaware is $48.01, according to ZipRecruiter salary data. Most workers in this role earn between $40.43 and $52.69 per hour, depending on experience, location, and employer.

What is a production support engineer?

Production Support Engineers are IT professionals responsible for ensuring the smooth operation and maintenance of software applications and systems in a live production environment. They monitor system performance, troubleshoot technical issues, and collaborate with development and operations teams to quickly resolve incidents. Their goal is to minimize downtime, maintain service levels, and support end-users by addressing technical problems as they arise. Production Support Engineers also contribute to system improvements and may participate in on-call rotations to provide 24/7 support.

What are some common challenges faced by production support engineers, and how are they typically addressed?

Production Support Engineers often face challenges such as resolving urgent system outages, managing high-pressure incidents, and balancing multiple support requests simultaneously. To address these, they rely on strong troubleshooting skills, clear communication with development teams, and well-documented incident management processes. Many organizations provide on-call rotations and regular training to help engineers stay prepared, while collaboration with cross-functional teams ensures issues are resolved efficiently and root causes are addressed for long-term stability.

What are the key skills and qualifications needed to thrive as a production support engineer?

To thrive as a Production Support Engineer, you need strong problem-solving abilities, a background in computer science or IT, and experience in troubleshooting software and infrastructure issues. Familiarity with monitoring tools, ticketing systems like Jira or ServiceNow, and scripting languages such as Python or Bash is typically required. Excellent communication, teamwork, and the ability to remain calm under pressure help you stand out in this role. These skills and qualities are crucial for ensuring system reliability, minimizing downtime, and maintaining seamless business operations.
What are the most commonly searched types of Production Support Engineer jobs in Delaware? The most popular types of Production Support Engineer jobs in Delaware are:
What are popular job titles related to Production Support Engineer jobs in Delaware? For Production Support Engineer jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Production Support Engineer jobs in Delaware look for? The top searched job categories for Production Support Engineer jobs in Delaware are:
What are popular job titles related to Production Support Engineer jobs in DE? For Production Support Engineer jobs in DE, the most frequently searched job titles are:
Production Support Engineer jobs near you
Infographic showing various Production Support Engineer job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $99,868 per year, or $48 per hour.

Production Support Engineer

Tata Consultancy Service Limited

New Castle, DE • On-site

$90K - $105K/yr

Full-time

Re-posted 23 days ago

Job description

Must Have Technical/Functional Skills
Education: Bachelors degree in Computer Science, Information Technology, or a closely related field.
Technical Skills: Proficiency in Linux/Unix, SQL, and programming languages like Java or Python. Experience with monitoring tools (e.g., Dynatrace, Datadog) and ticketing systems (e.g., JIRA, ServiceNow) is highly valued.
Problem-Solving: Strong analytical abilities to digest complex issues under pressure in fast-paced production environments.
Communication: Excellent verbal and written communication skills to update stakeholders, business partners, and clients on system status and incident resolutions.
Roles & Responsibilities
Incident Management & Troubleshooting: Act as the first line of defense, monitoring live systems and responding to alerts, bugs, or system crashes.
Root Cause Analysis (RCA): Investigate underlying issues to identify the root cause and implement preventative measures to stop recurring problems.
Cross-Functional Collaboration: Partner with software development, QA, and infrastructure teams to deploy code fixes, patches, and major releases during maintenance windows.
System Monitoring & Optimization: Build and manage application performance monitoring solutions to guarantee system health.
Documentation: Maintain runbooks, incident tracking, and standard operating procedures (SOPs) for rapid issue resolution.
Location: Need to Work from Office all 5 days a week.
Salary Range: $90,000 to $105,000 per year

Apply