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Production Support Engineer Jobs in Delaware (NOW HIRING)

NDM Global Inc

Jr. Customer Support Engineer

Dover, DE · Remote

In the Support Engineer position, you will be directly in touch with our customers, which range ... Testing product/software change requests * Develop and maintain product documentation * Develop ...

NDM Global Inc

Jr. Customer Support Engineer

Dover, DE · On-site +1

In the Support Engineer position, you will be directly in touch with our customers, which range ... Testing product/software change requests * Develop and maintain product documentation * Develop ...

Philly Shipyard Inc

Production Engineer

Wilmington, DE · On-site

Directly accountable for the planning of safe lifting, supporting, installing and movement of all ... by the production engineering manager for specific assignments such as support of launching ...

Best Egg

Site Reliability Engineer

Wilmington, DE

$120K - $140K/yr

Hands-on familiarity with production support, monitoring, alerting, and incident response practices. * Working knowledge of Datadog dashboards, monitors, logs, metrics, and APM concepts. * Ability to ...

New

Hologic

Supplier Engineer 3 - Metals

Newark, DE · On-site

This position also involves sustaining product support to ensure quality products, continuity of supply, and cost savings initiatives. The role incorporates various engineering disciplines, including ...

Hologic Inc.

Supplier Engineer 3 - Metals

Newark, DE

This position also involves sustaining product support to ensure quality products, continuity of supply, and cost savings initiatives. The role incorporates various engineering disciplines, including ...

Ametek

Field Application Engineer- Texas

Newark, DE · On-site +1

$90K - $120K/yr

Support Account Managers as the primary technical resource for product and solution demonstrations ... Collaborate with other Field Applications Engineers and Support Engineers to test workflows, solve ...

Ametek

Field Application Engineer- Southwest

Newark, DE · On-site +1

$90K - $120K/yr

Support Account Managers as the primary technical resource for product and solution demonstrations ... Collaborate with other Field Applications Engineers and Support Engineers to test workflows, solve ...

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How much do production support engineer jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for production support engineer in Delaware is $48.01, according to ZipRecruiter salary data. Most workers in this role earn between $40.43 and $52.69 per hour, depending on experience, location, and employer.

What are Production Support Engineers?

Production Support Engineers are IT professionals responsible for ensuring the smooth operation and maintenance of software applications and systems in a live production environment. They monitor system performance, troubleshoot technical issues, and collaborate with development and operations teams to quickly resolve incidents. Their goal is to minimize downtime, maintain service levels, and support end-users by addressing technical problems as they arise. Production Support Engineers also contribute to system improvements and may participate in on-call rotations to provide 24/7 support.

What are some common challenges faced by Production Support Engineers, and how are they typically addressed?

Production Support Engineers often face challenges such as resolving urgent system outages, managing high-pressure incidents, and balancing multiple support requests simultaneously. To address these, they rely on strong troubleshooting skills, clear communication with development teams, and well-documented incident management processes. Many organizations provide on-call rotations and regular training to help engineers stay prepared, while collaboration with cross-functional teams ensures issues are resolved efficiently and root causes are addressed for long-term stability.

What are the key skills and qualifications needed to thrive as a Production Support Engineer, and why are they important?

To thrive as a Production Support Engineer, you need strong problem-solving abilities, a background in computer science or IT, and experience in troubleshooting software and infrastructure issues. Familiarity with monitoring tools, ticketing systems like Jira or ServiceNow, and scripting languages such as Python or Bash is typically required. Excellent communication, teamwork, and the ability to remain calm under pressure help you stand out in this role. These skills and qualities are crucial for ensuring system reliability, minimizing downtime, and maintaining seamless business operations.
What are the most commonly searched types of Production Support Engineer jobs in Delaware? The most popular types of Production Support Engineer jobs in Delaware are:
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What are popular job titles related to Production Support Engineer jobs in DE? For Production Support Engineer jobs in DE, the most frequently searched job titles are:
Production Support Engineer jobs near you
Production Support Engineer

Production Support Engineer

Tata Consultancy Services

New Castle, DE • On-site

$40.50 - $53/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Tata Consultancy Services rating

6.5

Company rating: 6.5 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

159th of 210 rated it services

Job description

Job Summary:
Tata Consultancy Services is seeking a Production Support Engineer to monitor and maintain live systems. The role involves incident management, troubleshooting, and collaboration with cross-functional teams to ensure optimal system performance.
Responsibilities:
• Incident Management & Troubleshooting: Act as the first line of defense, monitoring live systems and responding to alerts, bugs, or system crashes.
• Root Cause Analysis (RCA): Investigate underlying issues to identify the root cause and implement preventative measures to stop recurring problems.
• Cross-Functional Collaboration: Partner with software development, QA, and infrastructure teams to deploy code fixes, patches, and major releases during maintenance windows.
• System Monitoring & Optimization: Build and manage application performance monitoring solutions to guarantee system health.
• Documentation: Maintain runbooks, incident tracking, and standard operating procedures (SOPs) for rapid issue resolution.
Qualifications:
Required:
• Bachelor’s degree in Computer Science, Information Technology, or a closely related field.
• Proficiency in Linux/Unix, SQL, and programming languages like Java or Python.
• Experience with monitoring tools (e.g., Dynatrace, Datadog) and ticketing systems (e.g., JIRA, ServiceNow).
• Strong analytical abilities to digest complex issues under pressure in fast-paced production environments.
• Excellent verbal and written communication skills to update stakeholders, business partners, and clients on system status and incident resolutions.
Company:
Tata Consultancy Services is a business solutions company that specializes on information technology services and consulting. It is a sub-organization of Tata Group. Founded in 1968, the company is headquartered in Mumbai, IND, with a team of 10001+ employees. The company is currently Late Stage.

What Tata Consultancy Services employees say

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Hours and flexibility

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About Tata Consultancy Services

Sourced by ZipRecruiter

Tata Consultancy Services is an IT services, consulting and business solutions organization that delivers real results to global business, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT, BPO, infrastructure, engineering, and assurance services. This is delivered through its unique Global Network Delivery Model™, recognized as the benchmark of excellence in software development. TCS delivers a level of certainty that no other firm can match--to our clients and to our employees. Come join us and experience certainty in your career. TCS a global Consulting and IT Services firm that is ranked in the top quartile by industry analysts. Our 2021 fiscal revenues topped $25 B and our market capitalization is over $170+B, yet we have a deep and large history of philanthropy and corporate social responsibility. Now approaching 600K of the best IT professionals and consultants, we are a trusted advisor, guiding our clients' enterprises through growth and transformation journeys - helping them to become agile, intelligent, automated and on the cloud. We are devoted to DEI and are recognized as a top employer and place to work.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Edison, NJ, US

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