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Support Engineer Jobs in Delaware (NOW HIRING)

Aespatech

Sr. Support Engineer

Wilmington, DE · On-site

Job Title: Sr. Support Engineer - Discovery Location: Wilmington, DE Type: Contract The AWS exposure is a MUST. He labeled this role a Level 2 / Level 3 support person for the Research Team. So ...

Aespatech

Sr. Support Engineer

Wilmington, DE

Job Title: Sr. Support Engineer - Discovery Location: Wilmington, DE Type: Contract The AWS exposure is a MUST. He labeled this role a Level 2 / Level 3 support person for the Research Team. So ...

NDM Global Inc

Jr. Customer Support Engineer

Dover, DE · Remote

In the Support Engineer position, you will be directly in touch with our customers, which range from small to large businesses. You will be helping our customers to get the best experience possible ...

NDM Global Inc

Jr. Customer Support Engineer

Dover, DE · On-site +1

In the Support Engineer position, you will be directly in touch with our customers, which range from small to large businesses. You will be helping our customers to get the best experience possible ...

Courser

Coordination Engineer

Wilmington, DE · On-site

Provide basic technical support, including password resets, account unlocks, and other routine service requests. * Collaborate closely with Help Desk engineers and leadership to drive ticket ...

Mantis Innovation

Project Engineer

Wilmington, DE

The position supports engineering design, construction activities, and project coordination under the direction of a Professional Engineer. By providing technical and project support, this role helps ...

Mantis Innovation

Project Engineer

Wilmington, DE · On-site

The position supports engineering design, construction activities, and project coordination under the direction of a Professional Engineer. By providing technical and project support, this role helps ...

Mantis Innovation

Project Engineer

Wilmington, DE

$80K - $115K/yr

The position supports engineering design, construction activities, and project coordination under the direction of a Professional Engineer. By providing technical and project support, this role helps ...

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All JobsSupport Engineer JobsSupport Engineer Jobs in Delaware

Support Engineer information

See Delaware salary details

$16

$39

$68

How much do support engineer jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for support engineer in Delaware is $39.90, according to ZipRecruiter salary data. Most workers in this role earn between $29.62 and $46.68 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Support Engineer, and why are they important?

To thrive as a Support Engineer, you need strong problem-solving abilities, technical knowledge of software and hardware, and often a degree in computer science or a related field. Familiarity with ticketing systems, remote diagnostic tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are typically required. Excellent communication, patience, and a customer-focused attitude help build trust and effectively resolve user issues. These skills are crucial for delivering timely technical support, ensuring customer satisfaction, and maintaining operational efficiency.

What are Support Engineers?

Support Engineers are professionals who assist customers or internal users in resolving technical issues related to software, hardware, or IT systems. They diagnose problems, provide solutions, and ensure that technology products and services run smoothly. Support Engineers often use troubleshooting tools and documentation to address user concerns, and they may escalate complex issues to higher-level technical teams. Their goal is to deliver excellent customer service and maintain system reliability. They work in various industries, including IT, telecommunications, and software companies.

What is the difference between Support Engineer vs Technical Support Specialist?

AspectSupport EngineerTechnical Support Specialist
Required CredentialsTypically a degree in Computer Science or related field; certifications like CompTIA, Cisco, or Microsoft are commonOften similar credentials; certifications like CompTIA or vendor-specific ones are common
Work EnvironmentInvolves troubleshooting complex technical issues, often in a technical or engineering teamProvides frontline support, often via phone, email, or chat, handling common user issues
Employer & Industry UsageUsed in IT, tech companies, and software firms for technical problem resolutionCommon in customer service centers, IT support, and tech companies for user assistance

Support Engineers and Technical Support Specialists share similar credentials and work environments, but Support Engineers typically handle more complex technical issues and work closely with development teams, while Technical Support Specialists focus on resolving routine user problems. Both roles are essential in tech support and customer service sectors.

How does a Support Engineer typically collaborate with other departments to resolve complex customer issues?

Support Engineers frequently work closely with product development, quality assurance, and operations teams to address complex technical challenges faced by customers. When an issue extends beyond standard troubleshooting, they escalate cases internally, providing detailed diagnostics and customer context to ensure an efficient resolution. This cross-functional collaboration not only helps resolve customer issues faster but also contributes to product improvements and knowledge sharing across teams. Being proactive and clear in communication is key to successful interdepartmental collaboration in this role.
More about Support Engineer jobs
What are popular job titles related to Support Engineer jobs in Delaware? For Support Engineer jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Support Engineer jobs in Delaware look for? The top searched job categories for Support Engineer jobs in Delaware are:
What are popular job titles related to Support Engineer jobs in DE? For Support Engineer jobs in DE, the most frequently searched job titles are:
Support Engineer jobs near you
Infographic showing various Support Engineer job openings in Delaware as of July 2026, with employment types broken down into 1% Locum Tenens, 91% Full Time, 5% Part Time, and 3% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $83,002 per year, or $39.9 per hour.
Sr. Support Engineer

Sr. Support Engineer

Aespatech

Wilmington, DE • On-site

Contractor

Posted 9 days ago

Job description

Company Description
AespaTech located in Beachwood, Ohio is an Information Technology Recruiting, Consulting & Training Services firm providing qualified technical individuals to meet your IT staffing needs and can provide skilled professional team and tools to execute your IT projects.
AespaTech recruitment professionals take a consultative approach to understand your staffing requirements and source topquality candidates to our clients for a shortterm project, contract to hire or a permanent placement. We have provided quality consultants to fill many different information technology needs.
AespaTech offers a variety of IT consulting services to support you in getting the job done as we have a proven system in place to screen, interview, evaluate and recruit qualified candidates for your IT projects by carefully matching consultants and client requirements, we create a partnership between our clients and our consultants.
Job Description
Job Title: Sr. Support Engineer - Discovery
Location: Wilmington, DE
Type: Contract
The AWS exposure is a MUST. He labeled this role a Level 2 / Level 3 support person for the Research Team. So someone who can drive the Linux / OS support space, AWS troubleshooting overall for the Lab team.
Critical capabilities include:
1) Critical Thinking - Problem Solving / Troubleshooting
2) Linux (Amazon or RedHat / CentOS) - including scripting (Python)
3) Amazon Web Services (specifically EC2, S3 and AutoScaling)
4) Sun Grid Engine
5) CfnCluster (This is really just orchestration of the items listed above. So I don't consider it critical)
Qualifications
Additional Information
All your information will be kept confidential according to EEO guidelines.

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