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Support Engineer Jobs in Delaware (NOW HIRING)

Systems Engineer

Newark, DE · On-site

$78K - $122K/yr

Support engineering teams and system quality assurance through concept, implementation, and ... verification phases. * Collaborate with design engineers to define test methods and conditions.

Systems Engineer

Newark, DE · On-site

$78K - $122K/yr

Support engineering teams and system quality assurance through concept, implementation, and ... verification phases. * Collaborate with design engineers to define test methods and conditions.

Support Account Managers as the primary technical resource for product and solution demonstrations ... Collaborate with other Field Applications Engineers and Support Engineers to test workflows, solve ...

Showing results 21-40

Support Engineer information

See Delaware salary details

$16

$39

$68

How much do support engineer jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for support engineer in Delaware is $39.90, according to ZipRecruiter salary data. Most workers in this role earn between $29.62 and $46.68 per hour, depending on experience, location, and employer.

What is a support engineer?

Support Engineers are professionals who assist customers or internal users in resolving technical issues related to software, hardware, or IT systems. They diagnose problems, provide solutions, and ensure that technology products and services run smoothly. Support Engineers often use troubleshooting tools and documentation to address user concerns, and they may escalate complex issues to higher-level technical teams. Their goal is to deliver excellent customer service and maintain system reliability. They work in various industries, including IT, telecommunications, and software companies.

What are the key skills and qualifications needed to thrive as a support engineer?

To thrive as a Support Engineer, you need strong problem-solving abilities, technical knowledge of software and hardware, and often a degree in computer science or a related field. Familiarity with ticketing systems, remote diagnostic tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are typically required. Excellent communication, patience, and a customer-focused attitude help build trust and effectively resolve user issues. These skills are crucial for delivering timely technical support, ensuring customer satisfaction, and maintaining operational efficiency.

How does a support engineer typically collaborate with other departments to resolve complex customer issues?

Support Engineers frequently work closely with product development, quality assurance, and operations teams to address complex technical challenges faced by customers. When an issue extends beyond standard troubleshooting, they escalate cases internally, providing detailed diagnostics and customer context to ensure an efficient resolution. This cross-functional collaboration not only helps resolve customer issues faster but also contributes to product improvements and knowledge sharing across teams. Being proactive and clear in communication is key to successful interdepartmental collaboration in this role.

What is the difference between Support Engineer vs Technical Support Specialist?

AspectSupport EngineerTechnical Support Specialist
Required CredentialsTypically a degree in Computer Science or related field; certifications like CompTIA, Cisco, or Microsoft are commonOften similar credentials; certifications like CompTIA or vendor-specific ones are common
Work EnvironmentInvolves troubleshooting complex technical issues, often in a technical or engineering teamProvides frontline support, often via phone, email, or chat, handling common user issues
Employer & Industry UsageUsed in IT, tech companies, and software firms for technical problem resolutionCommon in customer service centers, IT support, and tech companies for user assistance

Support Engineers and Technical Support Specialists share similar credentials and work environments, but Support Engineers typically handle more complex technical issues and work closely with development teams, while Technical Support Specialists focus on resolving routine user problems. Both roles are essential in tech support and customer service sectors.

How much do support engineers make?

Support engineers in general earn a median annual salary of around $70,000 to $90,000, depending on experience, certifications, and the industry. Salaries can be higher in major metropolitan areas and for those with specialized skills in troubleshooting, networking, or specific software tools.

What degree do I need to be a support engineer?

Support engineers typically hold at least a bachelor's degree in computer science, information technology, or a related field. Relevant skills such as troubleshooting, knowledge of operating systems, and certifications like CompTIA or Cisco can also be valuable for the role.
More about Support Engineer jobs

What are the most commonly searched types of Support Engineer jobs in Delaware?

The most popular types of Support Engineer jobs in Delaware are:

What are popular job titles related to Support Engineer jobs in Delaware?

For Support Engineer jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Support Engineer jobs in Delaware look for?

The top searched job categories for Support Engineer jobs in Delaware are:

Infographic showing various Support Engineer job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $83,002 per year, or $39.9 per hour.

Systems Engineer

Hologic Inc.

Newark, DE • On-site

$78K - $122K/yr

Full-time

Re-posted 7 days ago


Hologic rating

8.0

Company rating: 8.0 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

178th of 493 rated machine equipment manufacturers


Job description

Hologic is seeking a Systems Engineer to join our Research and Development team in Newark, Delaware. In this role, you will contribute to the development of advanced medical imaging systems and electromechanical subsystems that help improve clinical outcomes. This position requires regular onsite presence in Newark, DE to collaborate closely with crossfunctional engineering teams and support handson system integration, testing, and troubleshooting.

You will work alongside electrical, mechanical, and software engineers, scientists, and product owners to support the design, integration, verification, and validation of medical imaging technologies.


Key Responsibilities

  • Contribute to the specification, design, component selection, system integration, verification, and validation of medical imaging systems and electromechanical subsystems.
  • Develop an indepth understanding of system architecture design and clinical use of medical imaging systems.
  • Propose system definitions and specifications to meet customer requirements and user needs.
  • Support concept development, specification, and design of new medical imaging products.
  • Implement new electromechanical designs and modifications within defined cost, schedule, and performance targets.
  • Maintain traceability between system requirements and subsystem requirements.
  • Maintain traceability between product requirements, identified risks, and mitigation strategies.
  • Perform handson troubleshooting at system and subsystem levels.
  • Support engineering teams and system quality assurance through concept, implementation, and verification phases.
  • Collaborate with design engineers to define test methods and conditions.
  • Complete design documentation and Engineering Change Orders in accordance with Hologic procedures and best practices.
  • Create project schedules, track progress, and report status or issues to management and project teams.
  • Support design transfer to manufacturing.
  • Establish collaborative relationships with stakeholders across the division.
  • Manage multiple projects concurrently under supervision.
  • Continue to build technical expertise and professional development, contributing to innovative problemsolving and product development.

Qualifications

Education

  • Bachelor's degree in Systems Engineering, Biomedical Engineering, Electrical Engineering, Mechanical Engineering, Computer Science, or a related technical discipline.

Experience

Preferred minimum:

  • 1-2 years of experience with a technical bachelor's degree, or
  • 0-2 years with a master's degree.

Skills and Knowledge

  • Understanding of systems engineering methodologies.
  • Experience with electromechanical design and embedded software development, ideally within the medical device field.
  • Experience with systems integration across electrical, mechanical, and software components.
  • Knowledge across multiple engineering disciplines.
  • Strong critical thinking, analytical, and problemsolving skills.
  • Familiarity with physical and mathematical modeling tools.
  • Knowledge of medical device regulations and standards, including: FDA QSR, ISO 13485, ISO 14971, IEC 606011 and IEC 6060112, IEC 62304 (software lifecycle for medical devices)
  • Experience with Product Lifecycle Management (PLM) systems.
  • Strong communication, teamwork, and collaboration skills.
  • Experience with technical documentation and presentations.
  • Project management skills.
  • SolidWorks experience is a plus

So why join Hologic?

We are committed to making Hologic the company where top talent comes to grow. For you to succeed, we want to enable you with the tools and knowledge required and so we provide comprehensive training when you join as well as continued development and training throughout your career. We offer a competitive salary and annual bonus scheme, one of our talent partners can discuss this in more detail with you.

The annualized base salary range for this role $78,000 - $122,100 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs and market demand.

Agency and Third-Party Recruiter Notice: Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered.

As part of our commitment to a fair and accurate evaluation of each candidate's qualifications, we require all applicants to refrain from using AI tools, such as generative AI or automated writing assistance, during any stage of the interview process. Responses influenced by AI may result in disqualification. We appreciate your understanding and cooperation in ensuring a transparent and equitable selection process.

Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans.

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