Wilmington, DE · On-site
$19.75 - $25/hr
Onsite Field Desktop Support Contract Wilmington, DE ROLE PURPOSE The IT Deskside Support Engineer ... 2. IMAC & Deployment Services (Install, Move, Add, Change) • Perform full IMAC lifecycle ...
Wilmington, DE · On-site
$19.75 - $25/hr
Onsite Field Desktop Support Contract Wilmington, DE ROLE PURPOSE The IT Deskside Support Engineer ... 2. IMAC & Deployment Services (Install, Move, Add, Change) • Perform full IMAC lifecycle ...
Wilmington, DE · On-site +1
... customers. * 2+ years' work experience as a Network Administrator installing, configuring ... Remote Desktop Services (Multi-Server Farm w/ Secure Gateway); * Active Directory and Group Policy;
Wilmington, DE · On-site +1
... customers. * 2+ years' work experience as a Network Administrator installing, configuring ... Remote Desktop Services (Multi-Server Farm w/ Secure Gateway); * Active Directory and Group Policy;
Wilmington, DE · On-site
$69K - $101K/yr
Build Group Policy desktop management policies; partner with Server Engineering for overall group ... Serve as the Tier 3 point of escalation for Tier 1 and 2. * Ensure security compliance is ...
Wilmington, DE · On-site
$69K - $101K/yr
Build Group Policy desktop management policies; partner with Server Engineering for overall group ... Serve as the Tier 3 point of escalation for Tier 1 and 2. * Ensure security compliance is ...
$69K - $101K/yr
Build Group Policy desktop management policies; partner with Server Engineering for overall group ... Serve as the Tier 3 point of escalation for Tier 1 and 2. * Ensure security compliance is ...
$69K - $101K/yr
Build Group Policy desktop management policies; partner with Server Engineering for overall group ... Serve as the Tier 3 point of escalation for Tier 1 and 2. * Ensure security compliance is ...
... Engineering, or related field and a minimum of 2 years' software quality assurance and control experience, with creation and maintenance of test scripts for desktop/web applications/API/webservices ...
... Engineering, or related field and a minimum of 2 years' software quality assurance and control experience, with creation and maintenance of test scripts for desktop/web applications/API/webservices ...
... Engineering, or related field and a minimum of 2 years' software quality assurance and control experience, with creation and maintenance of test scripts for desktop/web applications/API/webservices ...
... Engineering, or related field and a minimum of 2 years' software quality assurance and control experience, with creation and maintenance of test scripts for desktop/web applications/API/webservices ...
... Engineering, or related field and a minimum of 2 years' software quality assurance and control experience, with creation and maintenance of test scripts for desktop/web applications/API/webservices ...
... Engineering, or related field and a minimum of 2 years' software quality assurance and control experience, with creation and maintenance of test scripts for desktop/web applications/API/webservices ...
Wilmington, DE · On-site
$20 - $25/hr
Strong hands on experience with Windows desktops and laptops. * Experience with common peripherals ... We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and ...
Quick apply
Wilmington, DE · On-site
$20 - $25/hr
Strong hands on experience with Windows desktops and laptops. * Experience with common peripherals ... We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and ...
$30 - $33/hr
... just moved two people on their team from our competitor to FTE roles. Infrastructure Desktop ... engineers and Windows Engineering team members working on the new technology going in for the ...
$30 - $33/hr
... just moved two people on their team from our competitor to FTE roles. Infrastructure Desktop ... engineers and Windows Engineering team members working on the new technology going in for the ...
Rehoboth Beach, DE · On-site
... software engineers while deploying and maintaining solutions. Minimum Requirements Candidates ... desktop or laptop software and hardware troubleshooting Level 2 Tech Support Level 2 tech support ...
Rehoboth Beach, DE · On-site
... software engineers while deploying and maintaining solutions. Minimum Requirements Candidates ... desktop or laptop software and hardware troubleshooting Level 2 Tech Support Level 2 tech support ...
... in two U.S. locations - New Castle and Wilmington, DE, centrally located in the Mid-Atlantic ... If you would like to be a part of a multi-disciplinary team of scientists and engineers working on ...
Quick apply
... in two U.S. locations - New Castle and Wilmington, DE, centrally located in the Mid-Atlantic ... If you would like to be a part of a multi-disciplinary team of scientists and engineers working on ...
... desktops, laptops, mobile devices, and printers. • Install, configure, and update operating ... Key Qualifications: • +2 years experience with Microsoft Networks, firewall configuration ...
... desktops, laptops, mobile devices, and printers. • Install, configure, and update operating ... Key Qualifications: • +2 years experience with Microsoft Networks, firewall configuration ...
... desktops, laptops, mobile devices, and printers. · Install, configure, and update operating ... Key Qualifications: · +2 years experience with Microsoft Networks, firewall configuration, network ...
Quick apply
... desktops, laptops, mobile devices, and printers. · Install, configure, and update operating ... Key Qualifications: · +2 years experience with Microsoft Networks, firewall configuration, network ...
| Aspect | Desktop Engineer II | Desktop Support Specialist |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified | CompTIA A+, HDI Support Center Analyst |
| Work Environment | IT departments, corporate offices, technical teams | Help desks, user support centers, corporate offices |
| Responsibilities | Advanced troubleshooting, hardware/software upgrades, system maintenance | User support, issue resolution, basic troubleshooting |
| Industry Usage | IT, technology, corporate sectors | IT, customer service, corporate sectors |
While both roles support desktop users, a Desktop Engineer II typically handles more complex technical issues, performs system upgrades, and maintains infrastructure, whereas a Desktop Support Specialist focuses on user support and basic troubleshooting. The roles often overlap but differ mainly in technical depth and scope.
For Desktop Engineer Ii jobs in Delaware, the most frequently searched job titles are:
The top searched job categories for Desktop Engineer Ii jobs in Delaware are:
Cities in Delaware with the most Desktop Engineer Ii job openings:
$19.75 - $25/hr
Other
Posted 13 days ago
Onsite
Field Desktop Support
Contract
Wilmington, DE
Job Description:
ROLE PURPOSE
The IT Deskside Support Engineer is responsible for delivering hands on, onsite technical support within healthcare facilities to ensure device reliability, end user productivity, and zero disruption to clinical and business operations. The role provides physical presence and smart hands capabilities that cannot be fulfilled remotely, especially in environments where uptime, speed, and accuracy directly impact patient care.
This position is a critical extension of healthcare IT operations, bridging Service Desk, Infrastructure, Network, Security, and Application support teams by executing physical, device level, and site specific support activities. The role requires strong technical capability, disciplined process adherence, high situational awareness, and strict compliance with healthcare safety, access, and security standards.
ACCOUNTABILITY BOUNDARY
The IT Deskside Support Engineer is fully accountable for:
• Business Hours & Non Business Hours On Call support required
• Onsite incident and request execution quality
• Physical device availability and readiness
• Accurate asset tracking and lifecycle updates
• Safe handling of equipment in clinical environments
• Timely resolution of issues escalated from Service Desk
• Clear communication with users, Service Desk, and resolver teams
1. Onsite Deskside & Field Incident Resolution
• Act as the primary onsite technical resolver for incidents escalated by the Service Desk.
• Provide in person support for clinicians, nurses, researchers, and corporate staff.
• Resolve hardware, OS, and peripheral issues that cannot be remediated remotely.
• Troubleshoot and resolve:
o Laptop and desktop failures
o Boot, OS, driver, and performance issues
o Peripheral connectivity and malfunctions
• Ensure minimal downtime for users performing patient care or time critical activities.
• Restore operational capability with speed and accuracy while maintaining safety.
2. IMAC & Deployment Services (Install, Move, Add, Change)
• Perform full IMAC lifecycle activities, including:
o New device deployments and refreshes
o User onboarding and workstation setup
o Physical moves and reconfigurations
o Device replacements and upgrades
• Coordinate installations with user availability and site access constraints.
• Configure devices as per standards, images, and security baselines.
• Validate post deployment functionality before handover to the user.
REQUIRED EXPERIENCE & SKILL PROFILE
Experience
• Minimum 4+ years of experience in:
o Deskside IT Support
o Field Support or Onsite IT Operations
• Experience supporting enterprise or healthcare environments preferred.
Technical Skills
• Strong hands on experience with:
o Windows desktops and laptops
o Common peripherals and printers
o Basic networking concepts
o Remote support coordination tools
• Familiarity with ITSM tools (preferably ServiceNow).
