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Production Support Engineer Jobs in Delaware (NOW HIRING)

Inficare

Java ATG Developer

Wilmington, DE · On-site

... Production Support. At least 4 years of experience in software development life cycle. At least 4 years of experience in Project life cycle activities on development and maintenance projects.

II-VI Incorporated

Staff Engineer, Quality

Newark, DE

$70K - $91K/yr

Participate in new product introduction, process transfer, and manufacturing scale-up activities * Support and maintain the Quality Management System in accordance with applicable standards and ...

II-VI Aerospace & Defense

Staff Engineer, Quality

Newark, DE · On-site

$70K - $91K/yr

Participate in new product introduction, process transfer, and manufacturing scale-up activities * Support and maintain the Quality Management System in accordance with applicable standards and ...

Coherent Corp.

Staff Engineer, Quality

Newark, DE · On-site

$70K - $91K/yr

Participate in new product introduction, process transfer, and manufacturing scale-up activities * Support and maintain the Quality Management System in accordance with applicable standards and ...

Coherent

Staff Engineer, Quality

Newark, DE

$70K - $91K/yr

Participate in new product introduction, process transfer, and manufacturing scale-up activities * Support and maintain the Quality Management System in accordance with applicable standards and ...

Inficare

Java ATG Developer

Wilmington, DE · On-site

Java ATG Developer Location: Wilmington, DE Job Type: 12+ Months Contract Skills Required: • At ... Production Support. • At least 4 years of experience in software development life cycle. • At ...

Kraft Heinz Company

Sr. Production Manager

Dover, DE · On-site

$120K - $151K/yr

Work with Product Development, Suppliers, Engineering, Quality, and Factory Employees in finding innovative ways to improve the Quality and productivity of our Products. * Support Employee ...

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How much do production support engineer jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for production support engineer in Delaware is $48.01, according to ZipRecruiter salary data. Most workers in this role earn between $40.43 and $52.69 per hour, depending on experience, location, and employer.

What are Production Support Engineers?

Production Support Engineers are IT professionals responsible for ensuring the smooth operation and maintenance of software applications and systems in a live production environment. They monitor system performance, troubleshoot technical issues, and collaborate with development and operations teams to quickly resolve incidents. Their goal is to minimize downtime, maintain service levels, and support end-users by addressing technical problems as they arise. Production Support Engineers also contribute to system improvements and may participate in on-call rotations to provide 24/7 support.

What are some common challenges faced by Production Support Engineers, and how are they typically addressed?

Production Support Engineers often face challenges such as resolving urgent system outages, managing high-pressure incidents, and balancing multiple support requests simultaneously. To address these, they rely on strong troubleshooting skills, clear communication with development teams, and well-documented incident management processes. Many organizations provide on-call rotations and regular training to help engineers stay prepared, while collaboration with cross-functional teams ensures issues are resolved efficiently and root causes are addressed for long-term stability.

What are the key skills and qualifications needed to thrive as a Production Support Engineer, and why are they important?

To thrive as a Production Support Engineer, you need strong problem-solving abilities, a background in computer science or IT, and experience in troubleshooting software and infrastructure issues. Familiarity with monitoring tools, ticketing systems like Jira or ServiceNow, and scripting languages such as Python or Bash is typically required. Excellent communication, teamwork, and the ability to remain calm under pressure help you stand out in this role. These skills and qualities are crucial for ensuring system reliability, minimizing downtime, and maintaining seamless business operations.
What are the most commonly searched types of Production Support Engineer jobs in Delaware? The most popular types of Production Support Engineer jobs in Delaware are:
What are popular job titles related to Production Support Engineer jobs in Delaware? For Production Support Engineer jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Production Support Engineer jobs in Delaware look for? The top searched job categories for Production Support Engineer jobs in Delaware are:
What are popular job titles related to Production Support Engineer jobs in DE? For Production Support Engineer jobs in DE, the most frequently searched job titles are:
Production Support Engineer jobs near you
AWS Software Engineer III-ETL/AI

AWS Software Engineer III-ETL/AI

JPMorgan Chase & Co.

Newark, DE • On-site

Full-time

Medical, Retirement

Posted 17 days ago

JPMorgan Chase & Co. rating

8.0

Company rating: 8.0 out of 10

Based on 491 frontline employees who took The Breakroom Quiz

58th of 149 rated banks

Job description


We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As an AWS Software Engineer III-ETL/AI at JPMorgan Chase within the Commercial and Investment Banking - Market Data Lake Core Data Platform team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
  • Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or breakdown technical problems
  • Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
  • Leverages enterprise-authorized AI coding assist tools within the work environment to improve code quality, delivery speed, and productivity across complex deliverables (e.g., code generation/refactoring, unit test creation, documentation), while validating outputs through peer review, automated testing, and secure coding standards; contributes learnings and reusable patterns to improve broader team effectiveness.
  • Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation.
  • Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
  • Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
  • Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
  • Ensure optimal application performance in production, providing ongoing monitoring, troubleshooting, and end-to-end production support to maintain stability and service reliability

Required qualifications, capabilities, and skills
  • Formal training or certification on software engineering concepted and 3+ years applied experience
  • Hands-on practical experience in system design, application development, testing, and operational stability
  • Hands-on experience in Python or Java programming languages
  • Prior experience building and operating data platforms and services using AWS, including services such as S3, Redshift, SageMaker, and Lambda.
  • Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
  • Experience with databases and data access patterns, including platforms such as Redshift and Oracle, and strong SQL/data querying capability.
  • Hands-on experience using enterprise-authorized AI-assisted software development tools within the work environment (e.g., for coding, test creation, troubleshooting, or documentation) with demonstrated ability to critically evaluate, validate, and refine AI-generated outputs for correctness, performance, and security
  • Understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs/outputs, and adherence to resiliency and security expectations; ability to guide peers on safe and effective usage within team practices
  • Overall knowledge of the Software Development Life Cycle
  • Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
  • Practical experience using infrastructure-as-code tooling (e.g., Terraform) and working effectively in a large corporate engineering environment
Preferred qualifications, capabilities, and skills
  • Big Data / distributed computing experience (best to have), including frameworks such as Apache Spark (and/or Hadoop ecosystem) for large-scale data processing
  • Experience with data orchestration and workflow scheduling tools (best to have), such as Airflow or similar
  • Exposure to messaging and event-driven architectures (best to have), including technologies such as Kafka and/or MQ (e.g., IBM MQ or similar)
  • Experience with containerization and orchestration platforms (best to have), including Docker and Kubernetes, and deploying/operating services in containerized environments
  • Familiarity with Agentic AI frameworks and patterns (e.g., LangChain, AutoGen, CrewAI, or similar) and experience applying them responsibly in production contexts
  • Experience with reinforcement learning, prompt engineering, or agent-based simulation, especially where it improves agent reliability and business outcomes
  • Exposure to modern front-end technologies and patterns for integrating AI/data capabilities into user-facing experiences

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

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