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Production Support Engineer Jobs in Quebec (NOW HIRING)

Onepoint

Production Support Analyst

Montreal, QC · On-site

If so, we want you to join our team as an Application Production Support Analyst! This is a central ... Bachelor's degree in computer science, engineering, or equivalent professional experience;

Wepoint

Production Support Analyst

Montreal, QC

If so, we want you to join our team as an Application Production Support Analyst! This is a central ... Bachelor's degree in computer science, engineering, or equivalent professional experience;

Soucy

... products Support production teams with technical issues Contribute to process improvement with a ... Associate's degree in mechanical engineering, industrial engineering, or a related field At least 2 ...

Soucy

Support production teams with technical issues * Contribute to process improvement with a focus on ... Associate's degree in mechanical engineering, industrial engineering, or a related field * At least ...

Soucy

Support production teams with technical issues * Contribute to process improvement with a focus on ... Associate's degree in mechanical engineering, industrial engineering, or a related field * At least ...

ABB

Production Manager Reporting to the Production Engineer, the Documentation & Methods Intern supports production activities by executing and coordinating all required preparation tasks before and ...

ABB

Reporting to the Head ofProduct Support, you will perform various product and life cycle activities ... Bachelor or master's inelectrical engineering * Minimum 4 years of experience in field service or ...

Zoomlion Heavy Industry NA, Inc.

... Engineer to support our aerial work platform (AWP) product line. This role is responsible for ... Collect field feedback and support product improvements 4. Spare Parts & Warranty Management ...

Amaris Consulting

Ingénieur(e) électrique | Soutien production & validation | Valcourt Rejoignez une équipe ... Ce que vous ferez Support production & amélioration continue * Diagnostiquer et résoudre les ...

Tata Technologies

Job Summary We are seeking an experienced Design Engineer / Team Lead - Material & Process (M&P ... Support cross‑functional teams including Quality, Procurement, Production, Customer Support ...

Aylo Careers

SRE Developer

Montreal, QC · Hybrid

We are seeking a highly skilled Site Reliability Engineer (SRE) to support and enhance the reliability, scalability, and performance of our production systems. In this role, you will play a key role ...

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Production Support Engineer information

See Quebec salary details

$47.5K

$101.9K

$135.5K

How much do production support engineer jobs pay per year?

As of Jun 10, 2026, the average yearly pay for production support engineer in Quebec is $101,930.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What are Production Support Engineers?

Production Support Engineers are IT professionals responsible for ensuring the smooth operation and maintenance of software applications and systems in a live production environment. They monitor system performance, troubleshoot technical issues, and collaborate with development and operations teams to quickly resolve incidents. Their goal is to minimize downtime, maintain service levels, and support end-users by addressing technical problems as they arise. Production Support Engineers also contribute to system improvements and may participate in on-call rotations to provide 24/7 support.

What are some common challenges faced by Production Support Engineers, and how are they typically addressed?

Production Support Engineers often face challenges such as resolving urgent system outages, managing high-pressure incidents, and balancing multiple support requests simultaneously. To address these, they rely on strong troubleshooting skills, clear communication with development teams, and well-documented incident management processes. Many organizations provide on-call rotations and regular training to help engineers stay prepared, while collaboration with cross-functional teams ensures issues are resolved efficiently and root causes are addressed for long-term stability.

What are the key skills and qualifications needed to thrive as a Production Support Engineer, and why are they important?

To thrive as a Production Support Engineer, you need strong problem-solving abilities, a background in computer science or IT, and experience in troubleshooting software and infrastructure issues. Familiarity with monitoring tools, ticketing systems like Jira or ServiceNow, and scripting languages such as Python or Bash is typically required. Excellent communication, teamwork, and the ability to remain calm under pressure help you stand out in this role. These skills and qualities are crucial for ensuring system reliability, minimizing downtime, and maintaining seamless business operations.
What are popular job titles related to Production Support Engineer jobs in QC? For Production Support Engineer jobs in QC, the most frequently searched job titles are:
Production Support Engineer jobs near you
Production Support Analyst

Production Support Analyst

Onepoint

Montreal, QC • On-site

Full-time

PTO

Posted 2 days ago

Job description

Company Description

Wepoint is the architect of major transformations for businesses and public sector organizations.

We support our clients from strategy through technological implementation, always striving to think beyond the obvious and to act within the framework of Economic, Social, Environmental, and Technological Responsibility (RESET). Our goal is to create new ways of working, new economic models, and smarter environments.

In nearly 20 years, we have become one of the key players in digital transformation, employing 3,500 people across Europe, Tunisia, North America, and the Asia-Pacific region.

What We Are Looking For

COURAGE - AUTHENTICITY - OPENNESS - COMMITMENT - ELEGANCE

Do these words resonate with you? They are our company values.

At Wepoint, we are looking for committed talents who are ready to share their expertise within open and collaborative teams, and who are not afraid to take initiative. We also value people who are able to challenge themselves and continuously improve.

At the heart of relationships at Wepoint are authenticity and the constant pursuit of excellence for our clients - this is what we expect from our future colleagues.

Do you thrive in fast-paced environments and enjoy the challenge of solving complex production issues? If so, we want you to join our team as an Application Production Support Analyst!

This is a central and dynamic role, as you will provide technical and functional support for applications used by brokerage and risk analysts based in New York. Excellent communication and social skills and knowledge of ITIL best practices are essential, as you will be responsible for supporting and maintaining our applications.

Responsibilities

  • You will be part of an IT team (Development and Support) in a brokerage office;

  • You will work closely with the development team to provide the best services to our brokers and help prevent or repair major incidents in production;

  • Morning check to ensure that production is stable before the financial markets open;

  • During the day, you will manage the user ticket log using Unity;

  • You will use your problem-solving skills to troubleshoot applications.

  • You will be willing to learn key production support practices and acquire financial expertise from experienced professionals.

  • You will perform evening checks to ensure that production is stable before the Asian markets open.

  • You will have the opportunity to improve your technological expertise by spending time on automation using Elasticsearch/Kibana, Scripting, Bots, Autosys, etc.

Skills and requirements:

  • Bachelor's degree in computer science, engineering, or equivalent professional experience;
  • Minimum of three years of experience as an application support analyst;
  • Strong Linux administration skills;
  • Experience with SQL and Python;
  • Experience with ITIL methodology;
  • Strong problem-solving skills and attention to detail;
  • Good communication and collaboration skills;
  • Industry-related certification is an asset;


Excellent communication skills in English, as the position requires communicating with clients outside Quebec.

Only candidates legally authorized to work for any employer in Canada will be considered.

Wepoint Benefits

  • Minimum of 3 weeks of vacation starting from the first year;

  • Comprehensive group insurance with a generous employer contribution;

  • Employer contribution to a group RRSP;

  • Full remote work flexibility: Hybrid, Remote, or On-site;

  • A warm, bright, and welcoming office offering fresh fruit, coffee, beverages, occasional meals, etc.;

  • Annual IT equipment budget;

  • A balanced work environment with flexible working hours;

  • Career development: training and certifications, online or in-person learning, Wepoint Academy, etc.;

  • An international community of experts ready to share their knowledge;

  • A company culture focused on individuals' needs and their belonging to a strong community.

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