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It Support Engineer Jobs in Quebec (NOW HIRING)

Ametek

Trainee, IT Support

Levis, QC

Want to be part of a passionate and innovative IT team? Our IT department is looking for a motivated intern or student to actively support the team by responding to Level 1 technical requests, both ...

Valnet Inc.

Valnet | IT Support Specialist

Montreal, QC · On-site

IT Support SpecialistLocation: Montréal, QC (on-site) Department: IT / InfrastructureAbout the role Valnet is looking for a hands-on IT Support Specialist to keep our people equipped, connected, and ...

Jestais

Support developers and technical teams (IDEs, Git, VPN, cloud tools, build dependencies) * Lead ... Support compliance, licensing, and IT asset inventory management * Ensure secure and efficient ...

Fed IT

Level 2 IT Support Technician

Montreal, QC · Hybrid

Mission As a member of the IT team, you will provide hands-on technical support to internal users and help maintain a reliable and efficient IT environment. Your responsibilities will include:

Fed IT

Level 2 IT Support Technician

Montreal, QC · On-site

Mission As a member of the IT team, you will provide hands-on technical support to internal users and help maintain a reliable and efficient IT environment. Your responsibilities will include:

GCM Consultants inc.

Competitive salary based on experience and qualifications Position Summary As an IT Technician - GxP Operations Support , you will provide first-line technical support for computerized systems used ...

GCM Consultants inc.

... an IT Technician - GxP Operations Support , you will provide first-line technical support for computerized systems used in regulated environments (pharmaceutical, biotechnology, and related ...

WSP

IT On-site Support Technician

Montreal, QC

CA$73K - CA$97K/yr

... programming tasks. The Skills That Set You Apart * Degree or certificate in Computer Science or a related discipline. * 2-5 years of experience as a Level 2 IT Support Technician. * Ability to work ...

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It Support Engineer information

What is an IT Support Engineer?

IT Support Engineers are professionals responsible for maintaining and troubleshooting computer systems, networks, and software within an organization. They provide technical assistance to users, resolve hardware and software issues, and ensure systems run smoothly. Their role often includes installing new technologies, responding to technical queries, and supporting the overall IT infrastructure. IT Support Engineers play a critical role in minimizing downtime and maximizing productivity by quickly addressing any technical problems that arise.

What are the key skills and qualifications needed to thrive as an IT Support Engineer?

To thrive as an IT Support Engineer, you need a solid understanding of computer hardware, operating systems, networking, and troubleshooting, often supported by a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with ticketing systems, remote desktop tools, and diagnostic utilities is typically required. Outstanding problem-solving skills, patience, and effective communication set top performers apart in this role. These skills ensure timely resolution of technical issues, minimize downtime, and provide excellent user support within organizations.

What are some common challenges IT Support Engineers face, and how can they effectively address them?

IT Support Engineers frequently encounter challenges such as troubleshooting complex technical issues under time pressure, managing multiple support requests simultaneously, and communicating technical information to non-technical users. To address these challenges, it's important to prioritize tasks based on urgency, maintain strong documentation practices, and develop effective communication skills. Collaborating closely with other IT team members and staying up-to-date with the latest technology trends also helps in resolving issues efficiently and providing a high level of support.

What is the difference between It Support Engineer vs Network Support Technician?

AspectIt Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, remote support, on-site troubleshootingNetwork infrastructure, server rooms, on-site network support
Employer & IndustryIT service providers, corporate IT departmentsTelecommunications, data centers, enterprise networks
Common Search/ComparisonYesYes

The main difference between an It Support Engineer and a Network Support Technician lies in their focus areas. It Support Engineers handle a broad range of IT issues, including hardware, software, and user support, while Network Support Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in related environments, but their core responsibilities differ based on technical focus.

What are popular job titles related to It Support Engineer jobs in Quebec? For It Support Engineer jobs in Quebec, the most frequently searched job titles are:
What are popular job titles related to It Support Engineer jobs in QC? For It Support Engineer jobs in QC, the most frequently searched job titles are:
It Support Engineer jobs near you
Infographic showing various It Support Engineer job openings in Quebec as of July 2026, with employment types broken down into 1% Locum Tenens, 93% Full Time, 3% Part Time, and 3% Contract. Highlights an 85% Physical, 5% Hybrid, and 10% Remote job distribution.

Trainee, IT Support

Ametek

Levis, QC

Other

Posted 5 days ago

AMETEK rating

7.6

Company rating: 7.6 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

82nd of 156 rated electronics manufacturers

Job description

Want to be part of a passionate and innovative IT team? 


Our IT department is looking for a motivated intern or student to actively support the team by responding to Level 1 technical requests, both hardware and software, while participating in ongoing projects. 

By joining us, you will work alongside an expert and close-knit team that will make your integration and training a priority.  

Here's what we offer you:

  • A stimulating work environment within a strong and passionate IT team 
  • The opportunity to develop your skills and expertise 
  • Flexible hours 
  • New offices located close to nature 
  • A dynamic, people-oriented, stimulating, and open-minded company 
  • A community of interns and young employees
  • A wide range of social activities... and much more! 


 What you will do on a daily basis 

  • Provide first-level IT support to internal users (computer hardware, telephony, printers, internet, business applications, etc.) 
  • Interact professionally with colleagues to ensure a high level of satisfaction 
  • Configure and install computers for new employees 
  • Use the ticketing system to document interventions 
  • Provide an exceptional employee experience from the moment new recruits arrive 
  • Participate in projects based on your curiosity and thirst for learning 
  • Contribute to the enhancement of the IT infrastructure 

What we are looking for

  • Vocational (DEP) or college (AEC/DEC) student in IT support
  • Ability to work independently to find solutions
  • Analytical and diagnostic skills
  • Ability to communicate in French and English
  • Strong interest in customer support

Demonstrated ability and willingness to use AI tools to improve productivity, decision-making, work quality, and to reduce costs. The successful candidate must be able to identify appropriate AI use cases and critically evaluate AI-generated outputs. 

What AMETEK employees say

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