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Support Developer Jobs in Quebec (NOW HIRING)

Jestais

Support developers and technical teams (IDEs, Git, VPN, cloud tools, build dependencies) * Lead resolution of complex, high-impact technical incidents Developer Enablement & Environment Support

Jesta I.S.

Support developers and technical teams (IDEs, Git, VPN, cloud tools, build dependencies) * Lead resolution of complex, high-impact technical incidents Developer Enablement & Environment Support

Jestais

Mentor and support developers to adopt automation and resolve pipeline issues. Observability, monitoring & incident automation * Integrate logging, tracing and metrics into applications and pipelines ...

Jesta I.S.

Mentor and support developers to adopt automation and resolve pipeline issues. Observability, monitoring & incident automation * Integrate logging, tracing and metrics into applications and pipelines ...

MDS Aero Support Corporation

$120 - $150/hr

Ensure secure, reliable, and scalable technology platforms supporting engineering design, test operations, and corporate functions. * Lead ERP optimization and integration of engineering and ...

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Support Developer information

What are the key skills and qualifications needed to thrive as a Support Developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What is a Support Developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a Support Developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.
What cities in Quebec are hiring for Support Developer jobs? Cities in Quebec with the most Support Developer job openings:
Support Developer jobs near you
Infographic showing various Support Developer job openings in Quebec as of July 2026, with employment types broken down into 84% Full Time, 4% Part Time, 1% Temporary, and 11% Contract. Highlights an 80% Physical, 5% Hybrid, and 15% Remote job distribution.

Tanium Support Engineer

Arobas Personnel Inc.

Montreal, QC

Temporary

Re-posted 28 days ago

Job description


Arobas Personnel recherche actuellement un Tanium Support Engineer pour un mandat chez l'un de ses clients situes a Montreal.

*Teletravail : Hybride- 3 journees/semaine en presentiel*

Apercu du role

En tant qu'Ingenieur Support Securite, vos principales missions seront :

  • Exploiter et maintenir les solutions de securite relevant de votre perimetre.
  • Assurer la stabilite operationnelle de ces solutions et la perennite des controles.
  • Realiser des analyses de securite dans votre domaine d'expertise.

Domaine d'expertise

  • Expertise approfondie en Endpoint Detection and Response (EDR), particulierement Tanium.
  • Minimum de 5 ans d'experience en deploiement et gestion de solutions EDR.
  • Experience prealable en gouvernance de projets ou programmes lies aux EDR.
  • Connaissance de langages de script tels que PowerShell ou Python.

Responsabilites principales

L'ingenieur Support EDR aura notamment pour responsabilites :

  • Evaluer, concevoir, developper, deployer, tester et transferer des capacites et processus de securite.
  • Rediger et maintenir la documentation technique liee a l'ingenierie de la plateforme.
  • Fournir un support expert aux processus associes a la plateforme.
  • Creer, mettre a jour et assurer la conformite des politiques, procedures, standards, lignes directrices et controles de securite.
  • Soutenir les activites de Service Delivery Management pour la plateforme.

Competences professionnelles

  • Minimum de 10 ans d'experience professionnelle dans le domaine des technologies, dont au moins 5 ans en securite.
  • Experience dans la creation, l'amelioration et la maintenance d'outils, de procedures et de documentation.
  • Excellente comprehension des technologies et des concepts de securite.
  • Capacite a presenter des solutions complexes a un public non specialise.
  • Les certifications en securite et l'experience en gestion d'equipe constituent des atouts.

Competences comportementales

  • Excellentes capacites d'analyse
  • Vision strategique
  • Rigueur et precision
  • Aptitudes en communication
  • Esprit de collaboration

Atouts

  • Certifications en securite
  • Experience en leadership d'equipe

Bilinguisme

Francais niveau 4/5 et anglais 5/5, ou profil anglophone uniquement

Employment Type: Temps Plein

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