Support Developer Jobs in Quebec (NOW HIRING)

We require all our head office associates to be proficient in French, spoken and written. Position is REMOTE : The selected candidate must reside within 250 km of our BOUCHERVILLE (Qc) office. At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve. We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors. You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills. So, if you’re looking to do what you love, we could be a perfect match. Job Summary The incumbent will play a key role in supporting, stabilizing, and evolving mobility applications and integration systems. The primary mandate will be to investigate, diagnose, and resolve production incidents impacting mobile applications, backend services, APIs, data flows, and integrations with enterprise systems. The ideal candidate has strong analytical skills, excellent problem-solving abilities, and a solid understanding of complex distributed environments. This person will work closely with IT, product, operations, store support, and vendor teams to ensure the reliability, performance, and continuous improvement of the mobility platform. Main Responsibilities Production Support and Triage - Primary Focus Investigate and resolve production incidents affecting mobile applications, backend services, and integration layers. Perform root cause analysis on data discrepancies, transaction failures, and service outages. Monitor systems, application logs, and pipelines to detect anomalies and proactively prevent issues. Collaborate with business and support teams to assess, prioritize, and resolve incidents. Implement resiliency patterns such as retry, circuit breaker, and fallback to improve system stability. Development and Enhancements Design, develop, and maintain backend services and APIs supporting mobility applications. Contribute to full-stack solutions including Angular or React interfaces and APIs. Integrate third-party systems such as ERP, POS, and e-commerce platforms. Participate in code reviews, testing, and CI/CD practices. Deliver enhancements and bug fixes in a fast-paced Agile environment. Data and Integration Engineering Develop and maintain event-driven pipelines, including Kafka, streaming, and batch processes. Ensure data integrity and consistency across retail and enterprise systems. Diagnose synchronization issues between POS, ERP, and e-commerce platforms. Support large-scale data processing and data migrations. Cloud and Platform Operations Support and operate systems deployed on GCP. Develop and improve monitoring, logging, and alerting capabilities. Optimize system performance, scalability, and cost efficiency. Collaboration Work with cross-functional teams including product, operations, store support, and vendors. Translate business issues into technical diagnoses and concrete solutions. Act as a reference for developers on debugging, observability, and best practices. Required Skills Backend and Integration Strong experience with Java, Spring Boot, and/or Node.js. Experience designing and developing REST APIs, GraphQL, and event-driven systems. Knowledge of Kafka, messaging systems, or streaming architectures. Frontend and Mobility Experience with Angular, React, Swift, Kotlin, or Android SDK. Understanding of mobile application environments and mobility-related challenges. Cloud and DevOps Hands-on experience with GCP. Familiarity with CI/CD pipelines, Docker, GitLab, or Jenkins. Data and Systems Analysis Strong SQL and data modeling skills. Experience diagnosing data pipelines, integrations, and transactional flows. Key Strengths We Are Looking For Excellent problem-solving and debugging skills. Ability to navigate complex and distributed systems. Experience supporting large-scale production systems. Strong sense of ownership and ability to take action quickly. Clear communication with both technical and non-technical stakeholders. Assets - Retail Context Experience with POS systems, in-store mobility solutions, or retail integrations. Exposure to inventory, order management, or payment systems. Knowledge of offline-first interactions or edge device interactions. What Success Looks Like in This Role Reduced production incident resolution time. Improved system reliability and stability. Reduced data discrepancies between platforms. Better visibility into system health and performance. Continuous improvement of the mobility platform quality. By joining the RONA family, you’ll enjoy many benefits, such as: A childcare centre that can accommodate up to 78 children A cafeteria with a delicious menu prepared by a dedicated chef, healthy options, as well as FARO Roasting Houses and Tim Hortons coffee stations Electric car charging stations A fitness centre, sports activities, and showers Exclusive employee discounts, plus a 10% discount on store merchandise (at all RONA locations) Benefits: retirement savings plan, annual bonuses, student incentive program, etc. Career growth opportunities within the company An inclusive and safe working environment Promotion of work-life balance An employer that’s involved in the community And much more! If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs. RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.