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Senior Support Engineer Jobs in Quebec (NOW HIRING)

HCLTech

Senior Java Support Engineer

Montreal, QC · Remote

Senior Java Support Engineer We are looking for a technically strong Senior Java Support Engineer with 8+ years of experience to support and enhance a critical in-house web application. This is an ...

Egis Group

Senior Electrical Engineer

Gatineau, QC · Hybrid

Senior Electrical Engineer is a senior-level engineering role based in Gatineau, QC, Canada supporting the delivery of complex electrical infrastructure across industrial and energy-related projects.

Egis Group

Senior Electrical Engineer

Montreal, QC · Hybrid

Senior Electrical Engineer is a senior-level engineering role based in Montreal, QC, Canada supporting the delivery of complex electrical infrastructure across industrial and energy-related projects.

Mantu

Calypso Aplicattion Support

Montreal, QC

Calypso Application Support - Capital Markets We are seeking a Calypso Application Support ... For senior profiles, hands-on experience with Linux/Unix, Oracle, Sybase, MSSQL , and enterprise ...

STERIS

Senior Mechanical Engineer

Quebec, QC

Position Summary As a Senior Mechanical Engineer you will join a fast-paced Healthcare Reprocessing ... support current products and develop new and innovative products * Design, develop, test, and ...

STERIS

Senior Mechanical Engineer

Quebec, QC · On-site

Position Summary As a Senior Mechanical Engineer you will join a fast-paced Healthcare Reprocessing ... support current products and develop new and innovative products * Design, develop, test, and ...

STERIS

Senior Mechanical Engineer

Quebec, QC · On-site

Position Summary As a Senior Mechanical Engineer you will join a fast-paced Healthcare Reprocessing ... support current products and develop new and innovative products * Design, develop, test, and ...

STERIS

Senior Mechanical Engineer

Levis, QC

Position Summary As a Senior Mechanical Engineer you will join a fast-paced Healthcare Reprocessing ... support current products and develop new and innovative products * Design, develop, test, and ...

Brunel

Senior Civil Engineer

Montreal, QC · On-site

Brunel has partnered with Hatch to support the hiring of a Senior Civil Engineer join their team. Hatch is a globally recognized engineering, project delivery, and professional services firm ...

Valero Energy Partners Lp

About the position The Senior Engineering Support Specialist provides support for project execution by managing engineering documentation and using their technical expertise to support the ...

Frima Studio

Senior Unreal Programmer

Quebec, QC

Frima is looking for a Senior Unreal (C++) Programmer to help take our game programming team to the ... Act as a technical reference for the programming team by supporting programmers in solving complex ...

GCM Consultants inc.

Flexible support program (for sports activities, professional dues, home internet, etc.) * Deferred ... Are you a passionate and creative Senior Engineer willing to contribute to challenging projects?

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All JobsSupport Engineer JobsSenior Support Engineer JobsSenior Support Engineer Jobs in Quebec

Senior Support Engineer information

See Quebec salary details

$39.5K

$92.2K

$160.5K

How much do senior support engineer jobs pay per year?

As of Aug 28, 2026, the average yearly pay for senior support engineer in Quebec is $92,224.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,000.00 and $105,500.00 per year, depending on experience, location, and employer.

How does a Senior Support Engineer balance technical troubleshooting with mentoring junior team members?

Senior Support Engineers are often relied upon not only for their advanced technical expertise but also for their leadership within support teams. Balancing hands-on troubleshooting with mentorship involves managing time between resolving complex customer issues and guiding less experienced engineers through their cases. Effective Senior Support Engineers prioritize critical incidents, delegate appropriately, and provide real-time coaching or feedback to help junior staff develop their problem-solving skills. This dual responsibility fosters a collaborative team environment and helps ensure consistently high-quality support for customers, while also contributing to the team's professional growth.

What are the key skills and qualifications needed to thrive as a Senior Support Engineer?

To thrive as a Senior Support Engineer, you need advanced troubleshooting skills, deep technical expertise in relevant platforms or software, and typically a degree in computer science or a related field. Familiarity with ticketing systems, diagnostic tools, scripting languages, and certifications like ITIL or Microsoft Certified Solutions Expert (MCSE) are often required. Strong communication, problem-solving abilities, and a customer-focused attitude help you excel in resolving complex issues and mentoring junior staff. These skills and qualities are crucial for providing high-quality technical support, ensuring customer satisfaction, and maintaining smooth IT operations.

What is the difference between Senior Support Engineer vs Support Engineer?

AspectSenior Support EngineerSupport Engineer
Required CredentialsBachelor's degree, relevant certifications, 3+ years experienceBachelor's degree, entry-level certifications, 1-2 years experience
Work EnvironmentCustomer support, technical troubleshooting, cross-team collaborationCustomer support, issue resolution, basic technical troubleshooting
Employer & Industry UsageIT, software, hardware companies, tech support teamsIT, software, hardware companies, tech support teams

The main difference between a Senior Support Engineer and a Support Engineer lies in experience, responsibilities, and expertise. Senior Support Engineers handle more complex issues, mentor junior staff, and often participate in system improvements. Support Engineers focus on resolving customer issues at a basic to intermediate level. Both roles are vital in tech support teams, but the senior position requires more advanced skills and experience.

How much does a senior support engineer make in the US?

A senior support engineer in the US typically earns between $80,000 and $120,000 annually, depending on experience, location, and industry. Higher salaries are common in tech hubs and for those with specialized skills or certifications in troubleshooting, networking, or cloud platforms.

What does a senior support engineer do?

A senior support engineer provides advanced technical assistance to customers or internal teams, troubleshooting complex issues related to software, hardware, or network systems. They often analyze problems, develop solutions, and may mentor junior staff, using tools like ticketing systems and diagnostic software to ensure timely resolution.

What are popular job titles related to Senior Support Engineer jobs in Quebec?

For Senior Support Engineer jobs in Quebec, the most frequently searched job titles are:

What job categories do people searching Senior Support Engineer jobs in Quebec look for?

The top searched job categories for Senior Support Engineer jobs in Quebec are:

What cities in Quebec are hiring for Senior Support Engineer jobs?

Cities in Quebec with the most Senior Support Engineer job openings:

What are popular job titles related to Senior Support Engineer jobs in QC?

For Senior Support Engineer jobs in QC, the most frequently searched job titles are:

Senior Support Engineer jobs near you
Infographic showing various Senior Support Engineer job openings in Quebec as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $92,224 per year, or $44.3 per hour.

Senior Java Support Engineer

HCLTech

Montreal, QC • Remote

Full-time

Posted 5 days ago

Job description

We're Hiring: Senior Java Support Engineer

We are looking for a technically strong Senior Java Support Engineer with 8+ years of experience to support and enhance a critical in-house web application. This is an excellent opportunity for a hands-on professional who enjoys troubleshooting, development, and working directly with customers and end users.

Location

Remote (Must be available to work in the EST time zone)

Key Responsibilities

  • Provide application maintenance and support (break-fix / M&S) activities.
  • Investigate, troubleshoot, and resolve production issues.
  • Perform application enhancements and development activities.
  • Support annual upgrades and updates of application libraries and tools.
  • Collaborate with customers and end users to understand and resolve issues.
  • Work independently as an Individual Contributor while managing multiple priorities.

✅ Required Qualifications

  • Minimum Bachelor of Technology (B.Tech) or equivalent.
  • 8+ years of experience in Java application support and development.
  • Strong problem-solving and analytical skills.
  • Excellent verbal and written communication skills.
  • Customer-focused mindset with the ability to communicate effectively with stakeholders.

Required Technical Skills

Operating Systems

  • Linux / Ubuntu
  • Crontab
  • File System Mounts

Version Control

  • SVN (Tortoise SVN)

Database

  • MySQL

Backend

Mandatory:

  • Object-Oriented Programming (OOP)
  • Java
  • SQL

Preferred:

  • Apache Tomcat
  • Hibernate
  • Jersey (JAX-RS)

Frontend

Mandatory:

  • JavaScript
  • HTML
  • CSS

Preferred:

  • SCSS
  • Kendo UI

What We're Looking For

  • A hands-on support professional who can quickly diagnose and resolve issues.
  • Someone who thrives in a fast-paced support environment.
  • A self-driven individual contributor with a strong sense of ownership and accountability.
  • A solution-oriented professional with excellent customer interaction skills.

Interested candidates or referrals are welcome. Apply now or reach out directly to discuss this opportunity.

Apply