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Production Support Engineer Jobs in Minnesota (NOW HIRING)

Apex Informatics

Production Support Engineer

Minneapolis, MN · On-site

$43.75 - $57.25/hr

Job Title- Production Support Engineer Location- Minneapolis Minnesota 55415 (Hybrid) Duration- 24 Months (Contract Position) Skills: Required Qualifications: 4+ years of Systems Engineering ...

Eide Bailly LLP

Support Engineer

Minneapolis, MN · Hybrid

$26 - $32/hr

A typical day as a Support Engineer might include the following: * Provides excellent technical ... You have 2-4 years of experience with Microsoft products. * You have 2-4 years of experience with ...

Onto

Senior Technical Support Engineer

Bloomington, MN · On-site

The Technical Product Support Engineer is a key member of an expert team focused on delivering solid technical support responses to internal and external customers. The successful candidate will have ...

Onto

Senior Technical Support Engineer

Bloomington, MN · On-site

The Technical Product Support Engineer is a key member of an expert team focused on delivering solid technical support responses to internal and external customers. The successful candidate will have ...

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$46

$78

How much do production support engineer jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for production support engineer in Minnesota is $46.98, according to ZipRecruiter salary data. Most workers in this role earn between $39.57 and $51.54 per hour, depending on experience, location, and employer.

What are Production Support Engineers?

Production Support Engineers are IT professionals responsible for ensuring the smooth operation and maintenance of software applications and systems in a live production environment. They monitor system performance, troubleshoot technical issues, and collaborate with development and operations teams to quickly resolve incidents. Their goal is to minimize downtime, maintain service levels, and support end-users by addressing technical problems as they arise. Production Support Engineers also contribute to system improvements and may participate in on-call rotations to provide 24/7 support.

What are some common challenges faced by Production Support Engineers, and how are they typically addressed?

Production Support Engineers often face challenges such as resolving urgent system outages, managing high-pressure incidents, and balancing multiple support requests simultaneously. To address these, they rely on strong troubleshooting skills, clear communication with development teams, and well-documented incident management processes. Many organizations provide on-call rotations and regular training to help engineers stay prepared, while collaboration with cross-functional teams ensures issues are resolved efficiently and root causes are addressed for long-term stability.

What are the key skills and qualifications needed to thrive as a Production Support Engineer, and why are they important?

To thrive as a Production Support Engineer, you need strong problem-solving abilities, a background in computer science or IT, and experience in troubleshooting software and infrastructure issues. Familiarity with monitoring tools, ticketing systems like Jira or ServiceNow, and scripting languages such as Python or Bash is typically required. Excellent communication, teamwork, and the ability to remain calm under pressure help you stand out in this role. These skills and qualities are crucial for ensuring system reliability, minimizing downtime, and maintaining seamless business operations.
What are popular job titles related to Production Support Engineer jobs in Minnesota? For Production Support Engineer jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Production Support Engineer jobs in Minnesota look for? The top searched job categories for Production Support Engineer jobs in Minnesota are:
What are popular job titles related to Production Support Engineer jobs in MN? For Production Support Engineer jobs in MN, the most frequently searched job titles are:
Production Support Engineer jobs near you
Production Support Engineer

Production Support Engineer

Apex Informatics

Minneapolis, MN • On-site

$43.75 - $57.25/hr

Full-time

Posted 10 days ago

Job description

Job Title- Production Support Engineer
Location- Minneapolis Minnesota 55415 (Hybrid)
Duration- 24 Months (Contract Position)
Skills:
Required Qualifications:
4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
4+ years of application production support experience
3+ years of SQL experience
1+ years of scripting experience with tools such as Unix Shell, Python, ansible, etc.
Desired Qualifications:
Experience supporting an enterprise-level environment including Windows and Linux
Strong verbal, written, and interpersonal communication skills
Outstanding problem solving and decision making skills
Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
Observability experience with tools such as SPLUNK, AppDynamics, Grafana, Azure App Insights, ITRS
Ability to work effectively in a team environment
Ability to manage initiatives involving process improvements
Experience supporting cloud applications

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