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Production Support Engineer Jobs in Minnesota (NOW HIRING)

Polar Semiconductor

Product Engineer

Bloomington, MN · On-site

$90K - $127K/yr

... and production support engineering for a specific product or group of products after transfer from design to production. * Interface with design, process, test, reliability and manufacturing ...

Best Buy

Executive Support Engineer

Richfield, MN · On-site

As an Executive Support Engineer, you will provide white-glove technical support to Best Buy senior ... productivity during critical business moments. * Orchestrate hardware, software, accessory, and ...

Padagis LLC

Production Engineer II

Minneapolis, MN · On-site

We are seeking an experienced Production Engineer with a strong focus on Continuous Improvement to ... Support audits and regulatory inspections by presenting and explaining findings and implemented ...

Padagis LLC

Production Engineer II

Minneapolis, MN · On-site

We are seeking an experienced Production Engineer with a strong focus on Continuous Improvement to ... Support audits and regulatory inspections by presenting and explaining findings and implemented ...

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All JobsProduction Support Engineer JobsProduction Support Engineer Jobs in Minnesota

Production Support Engineer information

See Minnesota salary details

$17

$46

$78

How much do production support engineer jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for production support engineer in Minnesota is $46.98, according to ZipRecruiter salary data. Most workers in this role earn between $39.57 and $51.54 per hour, depending on experience, location, and employer.

What is a production support engineer?

Production Support Engineers are IT professionals responsible for ensuring the smooth operation and maintenance of software applications and systems in a live production environment. They monitor system performance, troubleshoot technical issues, and collaborate with development and operations teams to quickly resolve incidents. Their goal is to minimize downtime, maintain service levels, and support end-users by addressing technical problems as they arise. Production Support Engineers also contribute to system improvements and may participate in on-call rotations to provide 24/7 support.

What are the key skills and qualifications needed to thrive as a production support engineer?

To thrive as a Production Support Engineer, you need strong problem-solving abilities, a background in computer science or IT, and experience in troubleshooting software and infrastructure issues. Familiarity with monitoring tools, ticketing systems like Jira or ServiceNow, and scripting languages such as Python or Bash is typically required. Excellent communication, teamwork, and the ability to remain calm under pressure help you stand out in this role. These skills and qualities are crucial for ensuring system reliability, minimizing downtime, and maintaining seamless business operations.

What are some common challenges faced by production support engineers, and how are they typically addressed?

Production Support Engineers often face challenges such as resolving urgent system outages, managing high-pressure incidents, and balancing multiple support requests simultaneously. To address these, they rely on strong troubleshooting skills, clear communication with development teams, and well-documented incident management processes. Many organizations provide on-call rotations and regular training to help engineers stay prepared, while collaboration with cross-functional teams ensures issues are resolved efficiently and root causes are addressed for long-term stability.

What are popular job titles related to Production Support Engineer jobs in Minnesota?

For Production Support Engineer jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Production Support Engineer jobs in Minnesota look for?

The top searched job categories for Production Support Engineer jobs in Minnesota are:

What are popular job titles related to Production Support Engineer jobs in MN?

For Production Support Engineer jobs in MN, the most frequently searched job titles are:

Production Support Engineer jobs near you
Infographic showing various Production Support Engineer job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 17% Part Time, and 8% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $97,728 per year, or $47 per hour.

Technical Product Support Engineer- HVAC Controls

Trane Technologies plc

Saint Paul, MN

Full-time

Medical, Retirement, PTO

Posted 23 days ago

Trane Technologies rating

8.1

Company rating: 8.1 out of 10

Based on 303 frontline employees who took The Breakroom Quiz

119th of 545 rated manufacturers

Job description

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including TraneandThermo King, sustainability is not just how we do business-it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home.

We boldly go.

Where is the work:

Monday to Thursday, work onsite with your colleagues. Fridays, choose your work location, balancing what your work requires.

The Company reserves the right to modify this location designation based on business needs.

As aControls Technical and Product Support Engineer, you will assist Trane's field organization in the sale, installation and service/troubleshooting of Trane Building Automation Systems and HVAC Equipment Controls. You will provide phone, email and occasional on-site product and technical support for Trane's technicians and account managers, ensuring they are able to efficiently and effectively provide world-class products and services to Trane's various customers in the commercial market. As such, you will be responsible for the identification, resolution and documentation ofadvanced and sensitive technical product issues. In addition to assisting directly, you will also be responsible for developing and proactively sharing knowledge and documentation through various proactive distribution channels in order to minimize the need for future support requests. You will also participate in product development and testing, including recommending product additions and improvements in order to maximize Trane's product quality and product/service sales.

Responsibilities:

  • Support callers with technical problem solving of building automation systems and HVAC controls.

  • Use software tools for call tracking and knowledge retrieval.

  • Develop technical expertise for assigned products and general knowledge of all Building Automation / Controls products.

  • Develop information for the product knowledge database, to be used by other support and field personnel.

  • Assist directly with field/customer projects, including programming and commissioning,

  • Author Product Defects and work with internal stakeholders to prioritize fixes.

  • Lead Field Issue escalation review and assignmentmeetings.

  • Create and publish software service alerts for field awareness.

  • Author and/or review product literature and assist with training classes.

  • Assist with product developmentthrough use case analysis and ad hoc testing efforts.

  • Support software application users with technical assistance in the areas of user permissions, remote access, application questions, application usage, and defect resolution. Work with business users to understand their requirements and help them in better utilization of the software applications.

Qualifications:

  • Bachelor's degree in engineering or closely related technical field preferred.

  • 5+ years of directly applicableHVAC/automation experience

  • 5+ years working with or troubleshooting building automation protocolsis required (BACnet, Lon, Modbus)

  • Experience with YABE, Wireshark, and other supporting software applications and troubleshooting tools

  • Experience with IP Networking preferred

  • Experience with or willingness to learn HVAC and Building AutomationSystems

  • Experience in a technical support or customer service role preferred

  • Excellent verbal and written communication skills

  • Ability to speak multiple languages is a plus (French, Spanish, Portuguesedesired)

  • Ability to meet short- and long-term deadlines.

  • Ability to work both autonomously and in a team environment

  • Demonstrate good decision-making skills, while exercising excellent judgment.

Desired Technical Skills:

ProgrammingLanguages: Java, C++, C#, Python, HTML, CSS, JavaScript

Databases:Microsoft SQL

Cloud/ DevOps: Azure, AWS

Others: JIRA,Zendesk, Trane Software(TU, Rover, Synchrony, Ensemble), YABE, Wireshark

Annual Base Salary Range or Hourly Base Pay Range:

$105,228.33 - $146,720.00

Compensation Type:

Salary

Incentive Eligible:

No

Sales Commission Eligible:

No

Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.

Thrive at work and at home:


  • Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives - WE DARE TO CARE!
  • Family building benefits include fertility coverage and adoption/surrogacy assistance.
  • 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
  • Paid time off includes 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave.
  • Educational and training opportunities through company programs along with tuition assistance and student debt support.

Disclaimer: Benefit offerings may vary depending on Collective Bargaining Agreements and local/state regulations.


Safety Sensitive Role:

No

The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

What Trane Technologies employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Trane Technologies logo

About Trane Technologies

Sourced by ZipRecruiter

At Trane Technologies and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

Industry

Industrial machinery manufacturing and machinery manufacturing

Company size

10,000+ Employees

Headquarters location

Davidson, NC, US

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