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Support Developer Jobs in Minnesota (NOW HIRING)

Product Support Engineer Eagan, MN | $30 - 55/hr | Contract to Hire Konik is partnering with a local engineering firm seeking to add a Product Support Engineer to join their team at an entry, senior ...

Production Support Engineer

Minneapolis, MN · On-site

$43.75 - $57.25/hr

Job Title- Production Support Engineer Location- Minneapolis Minnesota 55415 (Hybrid) Duration- 24 Months (Contract Position) Skills: Required Qualifications: 4+ years of Systems Engineering ...

We are looking for a VFD Design & Support Engineer to support our SJE Rhombus brand. This role will work out of our Detroit Lakes, MN location. Detroit Lakes is the home office for SJE and is the ...

Application Support Engineer Location: Eagan, MN Unix or Linux Hardware and Application Support. Windows 2003, 2008 R2, 2012 Hardware and Application Support Incident, Change, and Problem Management ...

The engineer will ensure the smooth functioning of end-user systems, respond to incidents and service requests, coordinate with remote support teams, and maintain high service availability while ...

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Support Developer information

See Minnesota salary details

$37

$65

$80

How much do support developer jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for support developer in Minnesota is $65.92, according to ZipRecruiter salary data. Most workers in this role earn between $44.71 and $78.41 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a support developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What is a support developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a support developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.
What cities in Minnesota are hiring for Support Developer jobs? Cities in Minnesota with the most Support Developer job openings:
Infographic showing various Support Developer job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $137,117 per year, or $65.9 per hour.

Product Support Engineer

Konik

Saint Paul, MN

$30 - $55/hr

Contractor

Medical, Dental

Posted 5 days ago


Job description

Product Support Engineer
Eagan, MN | $30 - 55/hr | Contract to Hire
Konik is partnering with a local engineering firm seeking to add a Product Support Engineer to join their team at an entry, senior or principal level. As a Product Support Engineer, you'll play a key role in making sure complex products and systems for the defense industry remain safe, reliable, maintainable, and cost-effective throughout their entire lifecycle. You'll influence design decisions, define maintenance strategies, and manage long-term risks like obsolescence—all while ensuring technical data and documentation are accurate, clear, and user-friendly.
This is a collaborative role where you'll work closely with engineers, technical writers, and program stakeholders to bridge the gap between design, sustainment, and the end user. If you are a mechanically inclined individual who enjoys working in an analytical, cross-functional setting supporting complex electromechanical products, you are encouraged to apply!
Product Support Engineer Responsibilities:

  • Perform logistics analyses to define spares, provisioning, and maintenance strategies.
  • Influence system and component design for maintainability, reliability, and lifecycle cost efficiency.
  • Develop, review, and maintain CDRLs, provisioning files, and logistics support documentation.
  • Collaborate with engineering, publications, and cross-functional teams to ensure data integrity.
  • Monitor and address obsolescence risks (DMSMS) throughout program lifecycles.
  • Validate technical publications and Interactive Electronic Technical Manuals (IETM) for accuracy and usability.
  • Provide input for supportability, reliability, and safety analyses (LORA, FMECA, MTBF, MTTR, RAM).
  • Prepare and deliver sustainment metrics, dashboards, and lifecycle sustainment plans.
  • Support technical writers and artists in creating accurate maintenance manuals.
  • Participate in provisioning conferences, RCM reviews, and customer sustainment discussions.


Product Support Engineer
Qualifications:

  • Bachelor's in Engineering, Physics, or related technical field.
  • Entry-level candidates with an engineering background will be considered; 3-7 years of experience for senior level; 8-12+ years of experience for principal level.
  • Strong analytical, problem-solving, and data analysis skills; ideal prospects will have a strong mechanical inclination.
  • Experience with technical documentation review, provisioning data, sustainment planning, and developing procedures in secure settings.
  • Proficiency with Microsoft Office and collaboration platforms (SharePoint, Teams).
  • Ideal candidate will have prior experience in a technical customer-facing role.
  • U.S. Person status required (ITAR compliance required).
  • Defense, aerospace, or related industry experience is a plus.


Benefits:

  • Health & Dental Insurance
  • Minnesota Earned Sick & Safe Time
  • Overtime Eligibility
  • Weekly paychecks


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Konik is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as a qualified individual with a disability, or any other protected class status.


Konik has been creating impactful relationships between technical talent and employers for more than 50 years. Konik has specialized in placing professional, qualified personnel in Minnesota and western Wisconsin businesses since its inception, and maintains a strong commitment to customer service.

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