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Support Developer Jobs in Minnesota (NOW HIRING)

Zero Zone, Inc

Customer Support Coordinator

Ramsey, MN · On-site

$23 - $27/hr

Two (2) year degree from an accredited educational institution (business, engineering, or related ... Administrative experience with an emphasis on supporting engineering design and manufacturing build ...

ZERO ZONE INC

Customer Support Coordinator

Ramsey, MN

$23 - $27/hr

Two (2) year degree from an accredited educational institution (business, engineering, or related ... Administrative experience with an emphasis on supporting engineering design and manufacturing build ...

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All JobsSupport Developer JobsSupport Developer Jobs in Minnesota

Support Developer information

See Minnesota salary details

$37

$65

$80

How much do support developer jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for support developer in Minnesota is $65.92, according to ZipRecruiter salary data. Most workers in this role earn between $44.71 and $78.41 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Support Developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What is a Support Developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a Support Developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.
What cities in Minnesota are hiring for Support Developer jobs? Cities in Minnesota with the most Support Developer job openings:
Support Developer jobs near you
Infographic showing various Support Developer job openings in Minnesota as of July 2026, with employment types broken down into 82% Full Time, 6% Part Time, 1% Temporary, and 11% Contract. Highlights an 83% Physical, 4% Hybrid, and 13% Remote job distribution, with an average salary of $137,117 per year, or $65.9 per hour.
Desktop Support Engineer L1

Desktop Support Engineer L1

Iron Systems, Inc

Eden Prairie, MN • On-site

Full-time

Re-posted 14 days ago

Job description

Job Summary:
Iron Systems, Inc is seeking a Desktop Support Engineer L1 to provide support for desktop computers and peripheral equipment. The role involves installing, configuring, and troubleshooting hardware and software, while also offering VIP support and maintaining IT inventory.
Responsibilities:
• Installing, configuring, and maintaining desktop computers, peripheral equipment, and software within established standards and guidelines.
• Hardware/software troubleshooting and resolution
• Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phones and non-PC equipment such as scanners and printers.
• Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies
• Network & Sharing printer installation
• Knowledge of Office 365 support
• Coverage/compliance software installation and troubleshooting
• Good communication skills
• Good knowledge of DHCP and DNS.
• Maintain IT inventory, coordinate vendor support, and assist with procurement
• Support Mac devices
• Strictly adhere to defined Service Level Agreements (SLA’s)
• Support recurring meetings, events, and after-hours activities as required
• Documenting incidents, problems, and resolutions for future reference and for the knowledge base
Qualifications:
Required:
• Installing, configuring, and maintaining desktop computers, peripheral equipment, and software within established standards and guidelines.
• Hardware/software troubleshooting and resolution
• Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phones and non-PC equipment such as scanners and printers.
• Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies
• Network & Sharing printer installation
• Knowledge of Office 365 support
• Coverage/compliance software installation and troubleshooting
• Good communication skills
• Good knowledge of DHCP and DNS.
• Maintain IT inventory, coordinate vendor support, and assist with procurement
• Support Mac devices
• Strictly adhere to defined Service Level Agreements (SLA’s)
• Support recurring meetings, events, and after-hours activities as required
• Documenting incidents, problems, and resolutions for future reference and for the knowledge base
Preferred:
• L1-level network troubleshooting and resolution for LAN Connectivity
• Hands & feet support to the backend team for Network/Server/application issue
• Working with vendor support contacts to resolve technical issues
• Labeling racks & devices
• Server mounting/movement
• Hands & Feet Support for DC (Compute, Storage, Backup, Network) Hands & feet support requirements for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc.
Company:
IRON Systems is a leading provider of integrated information technology solutions and last-mile supply chain services to the global Data Center, Edge Computing, Telecom and IoT Infrastructure and adjacent industries. Founded in 1996, the company is headquartered in Fremont, USA, with a team of 1001-5000 employees. The company is currently Late Stage.

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