Provide production support for a portfolio of Client Technology and Global Investment Banking ... Control-M / Autosys DevOps / CI-CD: Jenkins, GitHub, Ansible Exposure to Cloud & Modern Tech: AWS ...
Provide production support for a portfolio of Client Technology and Global Investment Banking ... Control-M / Autosys DevOps / CI-CD: Jenkins, GitHub, Ansible Exposure to Cloud & Modern Tech: AWS ...
Product Support Engineer
Richmond Hill, ON · On-site
CA$70K - CA$85K/yr
Product Support Engineer - Service Control Hub The Product Support Engineer acts as the first ... Visit customers to perform an assessment / health check of their production line (20% of time ...
Quick apply
Product Support Engineer
Richmond Hill, ON · On-site
CA$70K - CA$85K/yr
Product Support Engineer - Service Control Hub The Product Support Engineer acts as the first ... Visit customers to perform an assessment / health check of their production line (20% of time ...
Manage product escalations, act as a liaison between customers, and various levels of tiered support * Work closely with infrastructure, operations, and engineering teams, including efforts to re ...
Manage product escalations, act as a liaison between customers, and various levels of tiered support * Work closely with infrastructure, operations, and engineering teams, including efforts to re ...
Manage product escalations, act as a liaison between customers, and various levels of tiered support * Work closely with infrastructure, operations, and engineering teams, including efforts to re ...
Manage product escalations, act as a liaison between customers, and various levels of tiered support * Work closely with infrastructure, operations, and engineering teams, including efforts to re ...
Reporting to the Technical Director, the Senior Product Support Engineer is responsible for managing new business opportunities, responding to inbound inquiries, and ensuring customers are matched ...
Quick apply
Reporting to the Technical Director, the Senior Product Support Engineer is responsible for managing new business opportunities, responding to inbound inquiries, and ensuring customers are matched ...
Production Support Analyst
Toronto, ON · On-site
Join mthree as a Production Support Analyst and fast-track your career by working with one of our ... Exposure to DevOps and Cloud technologies * Prior experience coordinating or leading global support ...
Production Support Analyst
Toronto, ON · On-site
Join mthree as a Production Support Analyst and fast-track your career by working with one of our ... Exposure to DevOps and Cloud technologies * Prior experience coordinating or leading global support ...
... the product you helped manage. Responsibilities * Owning the lifecycle of every support ticket ... Making judgments on which feature requests reach engineering, and which you can solve yourself, or ...
Quick apply
... the product you helped manage. Responsibilities * Owning the lifecycle of every support ticket ... Making judgments on which feature requests reach engineering, and which you can solve yourself, or ...
Provide technical support coordination and working closely with Development, QA, DevOps, Cloud ... Track critical production issues, risks, dependencies, and mitigation plans. * Lead incident ...
Provide technical support coordination and working closely with Development, QA, DevOps, Cloud ... Track critical production issues, risks, dependencies, and mitigation plans. * Lead incident ...
Production Support Analyst Engineer (L3) - Operate
Toronto, ON · Hybrid
CA$57K - CA$102K/yr
... production support group focused on the RSA Archer (GRCE) platform. The team operates in a highly collaborative environment, partnering closely with business stakeholders, developers, and third-party ...
Production Support Analyst Engineer (L3) - Operate
Toronto, ON · Hybrid
CA$57K - CA$102K/yr
... production support group focused on the RSA Archer (GRCE) platform. The team operates in a highly collaborative environment, partnering closely with business stakeholders, developers, and third-party ...
Application Support Engineer
Toronto, ON · On-site
CA$67K - CA$110K/yr
As a Level 2 Application Support Engineer, you'll take ownership of the reliability and performance ... Own the reliability of critical production systems , proactively monitoring and resolving issues ...
Application Support Engineer
Toronto, ON · On-site
CA$67K - CA$110K/yr
As a Level 2 Application Support Engineer, you'll take ownership of the reliability and performance ... Own the reliability of critical production systems , proactively monitoring and resolving issues ...
How to discuss production support activity at a high level including ITIL (information technology infrastructure library), monitoring, DevOps, SRE (site reliability engineering), and disaster ...
How to discuss production support activity at a high level including ITIL (information technology infrastructure library), monitoring, DevOps, SRE (site reliability engineering), and disaster ...
Join a mission-driven team building intelligent products that cut through complexity, accelerate ... The Technical Support Engineer role sits between a Support Specialist and Technical Account Manager ...
Join a mission-driven team building intelligent products that cut through complexity, accelerate ... The Technical Support Engineer role sits between a Support Specialist and Technical Account Manager ...
Technical Support Engineer
Toronto, ON · On-site
Join a mission-driven team building intelligent products that cut through complexity, accelerate ... The Technical Support Engineer role sits between a Support Specialist and Technical Account Manager ...
Quick apply
Technical Support Engineer
Toronto, ON · On-site
Join a mission-driven team building intelligent products that cut through complexity, accelerate ... The Technical Support Engineer role sits between a Support Specialist and Technical Account Manager ...
Technical Support Engineer
CA$74K - CA$90K/yr
This is a great opportunity to learn all aspects of the products that we support in an innovative ... As a Technical Support Engineer, you will: * Provide direct technical web and telephone support to ...
Technical Support Engineer
CA$74K - CA$90K/yr
This is a great opportunity to learn all aspects of the products that we support in an innovative ... As a Technical Support Engineer, you will: * Provide direct technical web and telephone support to ...
Technical Support Engineer
Ottawa, ON · On-site
CA$74K - CA$90K/yr
This is a great opportunity to learn all aspects of the products that we support in an innovative ... As a Technical Support Engineer, you will: * Provide direct technical web and telephone support to ...
Technical Support Engineer
Ottawa, ON · On-site
CA$74K - CA$90K/yr
This is a great opportunity to learn all aspects of the products that we support in an innovative ... As a Technical Support Engineer, you will: * Provide direct technical web and telephone support to ...
Business Support Engineer
Mississauga, ON · On-site
CA$81K - CA$101K/yr
From our world-class sites in North America and Asia, we deliver drug products with unparalleled ... General Description The Business Support Engineer within the Pharmaceutical Development Solutions ...
Business Support Engineer
Mississauga, ON · On-site
CA$81K - CA$101K/yr
From our world-class sites in North America and Asia, we deliver drug products with unparalleled ... General Description The Business Support Engineer within the Pharmaceutical Development Solutions ...
Be Seen First
Application Support Engineer
Toronto, ON · On-site
The engineer independently investigates, diagnoses, and resolves complex technical issues, applying ... Provide hands-on technical support during product rollouts, system upgrades, and customer ...
Quick apply
Be Seen First
Application Support Engineer
Toronto, ON · On-site
The engineer independently investigates, diagnoses, and resolves complex technical issues, applying ... Provide hands-on technical support during product rollouts, system upgrades, and customer ...
Data Engineer II (Production Support)
Toronto, ON · On-site
CA$81K - CA$115K/yr
Supporting production deployments, PAT validation, release activities, and post-deployment validation. * Partnering with DevOps, Infrastructure, and Production Support teams to ensure platform ...
Data Engineer II (Production Support)
Toronto, ON · On-site
CA$81K - CA$115K/yr
Supporting production deployments, PAT validation, release activities, and post-deployment validation. * Partnering with DevOps, Infrastructure, and Production Support teams to ensure platform ...
Data Engineer I (Production Support)
CA$69K - CA$98K/yr
Supporting production deployments, PAT validation, release activities, and post-deployment validation. * Partnering with DevOps, Infrastructure, and Production Support teams to ensure platform ...
Data Engineer I (Production Support)
CA$69K - CA$98K/yr
Supporting production deployments, PAT validation, release activities, and post-deployment validation. * Partnering with DevOps, Infrastructure, and Production Support teams to ensure platform ...
Data Engineer II (Production Support)
Toronto, ON · On-site
CA$81K - CA$115K/yr
Supporting production deployments, PAT validation, release activities, and post-deployment validation. * Partnering with DevOps, Infrastructure, and Production Support teams to ensure platform ...
Data Engineer II (Production Support)
Toronto, ON · On-site
CA$81K - CA$115K/yr
Supporting production deployments, PAT validation, release activities, and post-deployment validation. * Partnering with DevOps, Infrastructure, and Production Support teams to ensure platform ...
Production Support Engineer information
See Ontario salary details
$47.5K - $55.5K
3% of jobs
$55.5K - $63.5K
3% of jobs
$63.5K - $71.5K
3% of jobs
$71.5K - $79.5K
9% of jobs
$83.8K is the 25th percentile. Wages below this are outliers.
$79.5K - $87.5K
13% of jobs
$87.5K - $95.5K
12% of jobs
The median wage is $100.2K / yr.
$95.5K - $103.5K
13% of jobs
$103.5K - $111.5K
13% of jobs
$115.2K is the 75th percentile. Wages above this are outliers.
$111.5K - $119.5K
15% of jobs
$119.5K - $127.5K
9% of jobs
$127.5K - $135.5K
9% of jobs
$47.5K
$101.9K
$135.5K
How much do production support engineer jobs pay per year?
What is a production support engineer?
What are some common challenges faced by production support engineers, and how are they typically addressed?
What are the key skills and qualifications needed to thrive as a production support engineer?

Other
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 4 days ago
United Airlines rating
7.9
Based on 340 frontline employees who took The Breakroom Quiz
8th of 26 rated airlines
Job description
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired bya collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizationsunlock the value of technology and build a more sustainable, more inclusive world.
Role Overview:
Provide production support for a portfolio of Client Technology and Global Investment Banking applications (Salesforce, Dealogic, Capital IQ, etc.), ensuring stability, automation, and efficient release management.
Key Responsibilities:
Provide L2/L3 production support for frontoffice users across global platforms
Manage incident, problem, and change (ITIL) processes
Coordinate releases, bug fixes, and enhancements with internal teams and vendors
Improve system reliability through monitoring and automation (DevOps/CI-CD)
Perform capacity planning and disaster recovery coordination
Maintain documentation, runbooks, and knowledge sharing
Partner with business, technology, and compliance teams
Participate in on-call / weekend release rotation
Experience Required:
7 to 12 years of experience in Application/Production Support
Prior experience in Capital Markets / Investment Banking platforms strongly preferred
Key Skills (Focused):
Primary Skills (Must Have):
Production Support (L2/L3) in enterprise applications
Scripting / Automation: Python (or similar)
Systems & Databases: Linux/Windows + SQL
ITIL Processes: Incident, Problem, Change Management
Monitoring & Stability mindset (proactive support, root cause analysis)
Secondary Skills (Good to Have):
Monitoring Tools: Geneos, AppDynamics, Dynatrace
Scheduling Tools: Control-M / Autosys
DevOps / CI-CD: Jenkins, GitHub, Ansible
Exposure to Cloud & Modern Tech: AWS, Docker, Kubernetes
Knowledge of Salesforce / Capital Markets platforms
Profile Summary:
Strong analytical, communication, and stakeholder management skills
Ability to operate in a fast-paced, high-pressure trading environment
Proactive, detail-oriented, and automation-focused mindset
Education:
Bachelor's degree in Computer Science or equivalent
The base compensation range for this role in the posted location is: 80,000 - 90,000.
Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.
The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.
These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.
It is not typical for candidates to be hired at or near the top of the posted compensation range.
In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.
Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:
- Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
- Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
- Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
- Life and disability insurance
- Employee assistance programs
- Other benefits as provided by local policy and eligibility
Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.
Disclaimers
Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.
Click the following link for more information on your rights as an Applicant in the United States. http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
What United Airlines employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About United Airlines
Sourced by ZipRecruiter
United Airlines is embarking on an exciting journey to become the best airline in aviation history. Our purpose, "Connecting People, Uniting the World," extends beyond transportation, emphasizing our commitment to uplift and create opportunities in the places we serve. With a global presence and diverse workforce, we value inclusivity and are dedicated to hiring tens of thousands of individuals across various roles. Our comprehensive benefits package, including perks like space available travel, parental leave, and 401k, aims to support your well-being and growth.
Industry
Aviation
Company size
10,000+ Employees
Headquarters location
Chicago, IL, US
Year founded
1926