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Production Support Engineer Jobs in Frisco, TX (NOW HIRING)

Production Support Engineer

Westlake, TX · On-site

$40.25 - $52.50/hr

... Production support and on call handling 24/7 applications and Infrastructure. * Extensive experience working on AWS cloud environment. * Experience in programming languages like Java, python, node ...

Production Support Engineer

Plano, TX · On-site

$40.25 - $52.50/hr

Production Support Engineer Location: Plano, TX(Onsite) Duration: Fulltime Must Have Technical/Functional Skills * You'll support Salesforce-based platforms and customer-facing integrations Key ...

Production Support Engineer(Linux)

Westlake, TX · On-site

$40.25 - $52.50/hr

This is a W2 position One of our client's is looking for a skillful Production Support Engineer with Shell scripting, linux, Java, UI, SQL The Skills You Bring Hands on experience in Java , Angular ...

Production Support Engineer (Westlake, TX)

Westlake, TX · On-site

$40.25 - $52.50/hr

... Production support and on call handling 24/7 applications and Infrastructure. * Extensive experience working on AWS cloud environment. * Experience in programming languages like Java, python, node ...

Position Summary As a Product Support Engineer, you will become a technical expert in the Design Center component of Experlogix CPQ. You will work directly with customers, implementation consultants ...

Position Summary As a Product Support Engineer, you will become a technical expert in the Design Center component of Experlogix CPQ. You will work directly with customers, implementation consultants ...

Product Support Engineer

Dallas, TX · On-site

$65K - $85K/yr

Position Summary As a Product Support Engineer, you will become a technical expert in the Design Center component of Experlogix CPQ. You will work directly with customers, implementation consultants ...

Product Support Engineer

Dallas, TX · On-site

$63K - $114K/yr

We are seeking a talented Product Support Engineer to contribute to our software engineering space and provide critical skills required for the development of cutting-edge products. Key ...

We are seeking a talented Product Support Engineer to contribute to our software engineering space and provide critical skills required for the development of cutting-edge products. Key ...

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Production Support Engineer information

See Frisco, TX salary details

$17

$44

$75

How much do production support engineer jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for production support engineer in Frisco, TX is $44.90, according to ZipRecruiter salary data. Most workers in this role earn between $37.79 and $49.28 per hour, depending on experience, location, and employer.

What is a production support engineer?

Production Support Engineers are IT professionals responsible for ensuring the smooth operation and maintenance of software applications and systems in a live production environment. They monitor system performance, troubleshoot technical issues, and collaborate with development and operations teams to quickly resolve incidents. Their goal is to minimize downtime, maintain service levels, and support end-users by addressing technical problems as they arise. Production Support Engineers also contribute to system improvements and may participate in on-call rotations to provide 24/7 support.

What are the key skills and qualifications needed to thrive as a production support engineer?

To thrive as a Production Support Engineer, you need strong problem-solving abilities, a background in computer science or IT, and experience in troubleshooting software and infrastructure issues. Familiarity with monitoring tools, ticketing systems like Jira or ServiceNow, and scripting languages such as Python or Bash is typically required. Excellent communication, teamwork, and the ability to remain calm under pressure help you stand out in this role. These skills and qualities are crucial for ensuring system reliability, minimizing downtime, and maintaining seamless business operations.

What are some common challenges faced by production support engineers, and how are they typically addressed?

Production Support Engineers often face challenges such as resolving urgent system outages, managing high-pressure incidents, and balancing multiple support requests simultaneously. To address these, they rely on strong troubleshooting skills, clear communication with development teams, and well-documented incident management processes. Many organizations provide on-call rotations and regular training to help engineers stay prepared, while collaboration with cross-functional teams ensures issues are resolved efficiently and root causes are addressed for long-term stability.

What are the most commonly searched types of Production Support Engineer jobs in Frisco, TX?

The most popular types of Production Support Engineer jobs in Frisco, TX are:

What job categories do people searching Production Support Engineer jobs in Frisco, TX look for?

The top searched job categories for Production Support Engineer jobs in Frisco, TX are:

What cities near Frisco, TX are hiring for Production Support Engineer jobs?

Cities near Frisco, TX with the most Production Support Engineer job openings:

Infographic showing various Production Support Engineer job openings in Frisco, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $93,389 per year, or $44.9 per hour.

Production Support Engineer

CEDENT

Westlake, TX • On-site

$40.25 - $52.50/hr

Contractor

Re-posted 10 days ago


Job description

Job Requirements

  • 8+ years of experience in Production support and on call handling 24/7 applications and Infrastructure.
  • Extensive experience working on AWS cloud environment.
  • Experience in programming languages like Java, python, node, Shell scripting.
  • Exposure to supporting varied Infrastructure components like EKS, Kafka, MQ ,
  • Database technologies like MongoDB, MariaDB and caching solutions like Redis on AWS would be a plus
  • Experience in monitoring and alerting using CloudWatch, Datadog preferable.
  • Brokerage back-office systems knowledge would be a plus
  • Experience in building and deploying CI/CD pipelines with Jenkins Core and Terraform
  • Flexibility and adaptability to learn and support new technologies on the cloud.
  • Strong communication (written and verbal) and interpersonal skills.
  • Familiarity with ITIL framework and Agile Methodology
  • Ability to effectively multi-task and manage his/her time, and the ability to work independently as well as within a team environment.
  • Demonstrated technical, analytical, and problem-solving skills.
Must have:
  • Experience in installing and maintaining Linux-based operating systems
  • Hands on logging at Linux servers and accessing file systems.
  • Experience on scripting using Perl, shell and bash.

Desired Skills & Experience

  • Bachelor’s degree in Engineering or Computer Science preferred
  • MSCE or A+ certification is required, with MSCE preferred
  • AWS certifications preferred (AWS SysOps, DevOps)

Domain knowledge is a plus.

  • Use Data dog, Dynatrace, Kibana, Logstash.
  • Java, Python, Node

Cedent logo

About Cedent

Sourced by ZipRecruiter

CEDENT strives to attract and retain the best people and provide an environment where they can all develop professionally and build a rewarding career. As a result, we create an inclusive environment that is rich in diversity, acknowledges each individual's uniqueness and promotes respect, personal achievement and stewardship. Our clients are global and so is CEDENT. We build and maintain a global workforce that includes people from different backgrounds, with a vast range of skills and experience all united by a common culture and commitment to help our clients achieve high performance. Cultivating a diverse workforce and inclusive work environment makes business sense. Our peoples varied skills are the talent engine that powers CEDENT, enabling it in turn to deliver the innovative solutions that help our clients outperform competitors.

Industry

It services

Company size

11 - 50 Employees

Headquarters location

Plano, TX, US

Year founded

2008