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Production Support Engineer Jobs in Prosper, TX (NOW HIRING)

Nastech Global

Production Support Engineer

Plano, TX · On-site

$40.25 - $52.50/hr

Production Support Engineer Location: Plano, TX(Onsite) Duration: Fulltime Must Have Technical/Functional Skills * You'll support Salesforce-based platforms and customer-facing integrations Key ...

Experlogix

Product Support Engineer

Dallas, TX · Remote

Position Summary As a Product Support Engineer, you will become a technical expert in the Design Center component of Experlogix CPQ. You will work directly with customers, implementation consultants ...

Experlogix

Product Support Engineer

Dallas, TX · Remote

Position Summary As a Product Support Engineer, you will become a technical expert in the Design Center component of Experlogix CPQ. You will work directly with customers, implementation consultants ...

Experlogix

Product Support Engineer

Dallas, TX · Remote

Salary: $65-$85k Position Summary As a Product Support Engineer, you will become a technical expert in the Design Center component of Experlogix CPQ. You will work directly with customers ...

Experlogix

Product Support Engineer

Dallas, TX · On-site

$65K - $85K/yr

Position Summary As a Product Support Engineer, you will become a technical expert in the Design Center component of Experlogix CPQ. You will work directly with customers, implementation consultants ...

Sonsoft Inc

Production Support

Plano, TX · On-site

Production Support : Web Methods, SQL/Oracle, Udeploy, Web services. Qualifications * Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years ...

Vizient, Inc.

Development Support Engineer

Irving, TX · On-site

$77K - $135K/yr

In this role, you will provide technical triage, production diagnostics, and operational support ... You will partner closely with Engineering, Product, Infrastructure, and business teams to diagnose ...

Vizient

Development Support Engineer

Irving, TX

$77K - $135K/yr

In this role, you will provide technical triage, production diagnostics, and operational support ... You will partner closely with Engineering, Product, Infrastructure, and business teams to diagnose ...

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Production Support Engineer information

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How much do production support engineer jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for production support engineer in Prosper, TX is $43.93, according to ZipRecruiter salary data. Most workers in this role earn between $36.97 and $48.22 per hour, depending on experience, location, and employer.

What is a production support engineer?

Production Support Engineers are IT professionals responsible for ensuring the smooth operation and maintenance of software applications and systems in a live production environment. They monitor system performance, troubleshoot technical issues, and collaborate with development and operations teams to quickly resolve incidents. Their goal is to minimize downtime, maintain service levels, and support end-users by addressing technical problems as they arise. Production Support Engineers also contribute to system improvements and may participate in on-call rotations to provide 24/7 support.

What are some common challenges faced by production support engineers, and how are they typically addressed?

Production Support Engineers often face challenges such as resolving urgent system outages, managing high-pressure incidents, and balancing multiple support requests simultaneously. To address these, they rely on strong troubleshooting skills, clear communication with development teams, and well-documented incident management processes. Many organizations provide on-call rotations and regular training to help engineers stay prepared, while collaboration with cross-functional teams ensures issues are resolved efficiently and root causes are addressed for long-term stability.

What are the key skills and qualifications needed to thrive as a production support engineer?

To thrive as a Production Support Engineer, you need strong problem-solving abilities, a background in computer science or IT, and experience in troubleshooting software and infrastructure issues. Familiarity with monitoring tools, ticketing systems like Jira or ServiceNow, and scripting languages such as Python or Bash is typically required. Excellent communication, teamwork, and the ability to remain calm under pressure help you stand out in this role. These skills and qualities are crucial for ensuring system reliability, minimizing downtime, and maintaining seamless business operations.
What job categories do people searching Production Support Engineer jobs in Prosper, TX look for? The top searched job categories for Production Support Engineer jobs in Prosper, TX are:
What cities near Prosper, TX are hiring for Production Support Engineer jobs? Cities near Prosper, TX with the most Production Support Engineer job openings:
Production Support Engineer jobs near you
Infographic showing various Production Support Engineer job openings in Prosper, TX as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $91,379 per year, or $43.9 per hour.

Production Support Engineer

Nastech Global

Plano, TX • On-site

$40.25 - $52.50/hr

Full-time

Re-posted yesterday

Job description

Position: Production Support Engineer

Location: Plano, TX(Onsite)

Duration: Fulltime

Job Description

Must Have Technical/Functional Skills

  • You’ll support Salesforce-based platforms and customer-facing integrations

Key Skills:

  • Creating and maintaining a single, trusted view of key master data (such as TFS customer, dealer) and integrating that data across ERP, CRM, data warehouse, and other enterprise systems.
  • Knowledge with MDM hub configuration with ETL/API integration, data quality, and close collaboration with business and data governance teams.
  • Design, configure, and maintain Informatica MDM hubs, including data models, match/merge, survivorship, and workflows.
  • Build and support integrations between MDM and source/target systems using Informatica PowerCenter or Cloud Data Integration, APIs, and messaging where needed.
  • Implement data quality rules, profiling, cleansing, and monitoring to ensure accuracy, completeness, and consistency of master data.
  • Perform source system analysis, data mapping, and data migration into the MDM hub during onboarding and enhancement projects.
  • Collaborate with data governance, architects, and business stakeholders to define master data domains, standards, and policies, and translate them into technical solutions.
  • Troubleshoot integration and MDM issues, optimize performance, and provide ongoing operational support and documentation.
  • 3–5+ years of hands-on experience with Informatica MDM (on prem or IDMC/C360/B360), including configuration and customization.
  • Strong data integration experience with Informatica PowerCenter and/or Informatica Cloud Data Integration, plus familiarity with REST/SOAP APIs and web services.
  • Solid background in SQL and relational databases, plus data modelling for master data domains.
  • Working knowledge of Informatica Data Quality and related governance/metadata tools (e.g., IDQ, CDQ, CDGC, Collibra or similar).
  • Understanding of ETL, batch and real time integration patterns, and event-driven or pub/sub architectures (Kafka, Event Hub, etc.) for near real-time MDM integration.
  • Java / Spring boot API integration knowledge.

Roles & Responsibilities

  • He / She Should be able to independently troubleshoot sev1 and sev2 incidents d provide RCA.
  • Must be proficient and have Automation experience in relevant technologies and tools. 
  • Knowledge on JIRA
  • Candidate should be willing to do Application Support on rotation as needed by the customer. 
  • Candidate should be local to Dallas, 5 Days Onsite, No Remote Option and rotational weekend shift.
  • Ready to cross skill
  • Good Interpersonal skills
  • Ability to co-ordinate with offshore team.
  • Good communication / Presentations skills