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Production Support Engineer Jobs in Prosper, TX (NOW HIRING)

Nastech Global

Production Support Engineer

Plano, TX · On-site

$40.25 - $52.50/hr

Production Support Engineer Location: Plano, TX(Onsite) Duration: Fulltime Must Have Technical/Functional Skills * You'll support Salesforce-based platforms and customer-facing integrations Key ...

Experlogix

Product Support Engineer

Dallas, TX · Remote

Position Summary As a Product Support Engineer, you will become a technical expert in the Design Center component of Experlogix CPQ. You will work directly with customers, implementation consultants ...

Experlogix

Product Support Engineer

Dallas, TX · Remote

Position Summary As a Product Support Engineer, you will become a technical expert in the Design Center component of Experlogix CPQ. You will work directly with customers, implementation consultants ...

Kyndryl

Product Support Engineer

Dallas, TX · On-site

$63K - $114K/yr

We are seeking a talented Product Support Engineer to contribute to our software engineering space and provide critical skills required for the development of cutting-edge products. Key ...

Kyndryl

Product Support Engineer

Dallas, TX

$63K - $114K/yr

We are seeking a talented Product Support Engineer to contribute to our software engineering space and provide critical skills required for the development of cutting-edge products. Key ...

Experlogix

Product Support Engineer

Dallas, TX · On-site

$65K - $85K/yr

Position Summary As a Product Support Engineer, you will become a technical expert in the Design Center component of Experlogix CPQ. You will work directly with customers, implementation consultants ...

Northern Base

Linux Support Engineer

Addison, TX · On-site

Strong experience with Linux production support and troubleshooting * Experience developing and ... Experience mentoring engineers and guiding teams on CI/CD and automation practices * Strong problem ...

Sonsoft Inc

Production Support

Plano, TX · On-site

Production Support : Web Methods, SQL/Oracle, Udeploy, Web services. Qualifications * Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years ...

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All JobsProduction Support Engineer JobsProduction Support Engineer Jobs in Prosper, TX

Production Support Engineer information

See Prosper, TX salary details

$16

$43

$73

How much do production support engineer jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for production support engineer in Prosper, TX is $43.93, according to ZipRecruiter salary data. Most workers in this role earn between $36.97 and $48.22 per hour, depending on experience, location, and employer.

What is a production support engineer?

Production Support Engineers are IT professionals responsible for ensuring the smooth operation and maintenance of software applications and systems in a live production environment. They monitor system performance, troubleshoot technical issues, and collaborate with development and operations teams to quickly resolve incidents. Their goal is to minimize downtime, maintain service levels, and support end-users by addressing technical problems as they arise. Production Support Engineers also contribute to system improvements and may participate in on-call rotations to provide 24/7 support.

What are the key skills and qualifications needed to thrive as a production support engineer?

To thrive as a Production Support Engineer, you need strong problem-solving abilities, a background in computer science or IT, and experience in troubleshooting software and infrastructure issues. Familiarity with monitoring tools, ticketing systems like Jira or ServiceNow, and scripting languages such as Python or Bash is typically required. Excellent communication, teamwork, and the ability to remain calm under pressure help you stand out in this role. These skills and qualities are crucial for ensuring system reliability, minimizing downtime, and maintaining seamless business operations.

What are some common challenges faced by production support engineers, and how are they typically addressed?

Production Support Engineers often face challenges such as resolving urgent system outages, managing high-pressure incidents, and balancing multiple support requests simultaneously. To address these, they rely on strong troubleshooting skills, clear communication with development teams, and well-documented incident management processes. Many organizations provide on-call rotations and regular training to help engineers stay prepared, while collaboration with cross-functional teams ensures issues are resolved efficiently and root causes are addressed for long-term stability.

What job categories do people searching Production Support Engineer jobs in Prosper, TX look for?

The top searched job categories for Production Support Engineer jobs in Prosper, TX are:

What cities near Prosper, TX are hiring for Production Support Engineer jobs?

Cities near Prosper, TX with the most Production Support Engineer job openings:

Production Support Engineer jobs near you
Infographic showing various Production Support Engineer job openings in Prosper, TX as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $91,379 per year, or $43.9 per hour.

Production Support Engineer (APIM)

ICON Technologies

Richardson, TX • On-site

$38.25 - $49.75/hr

Other

Posted 3 days ago

New

Job description

Our client is seeking Production Support Engineer with following experience and qualification.

Title: Production Support Engineer

Number of positions: 2

Location: Richardson, TX (Hybrid)

Type of position: Contract (Hybrid)

Job description: High-level Requirements:

Strong expertise in Microservices architecture with practical experience designing, deploying, and supporting distributed systems in production environments.

Deep hands-on knowledge of Kubernetes (deployment management, scaling, upgrades, troubleshooting, cluster operations) with a focus on reliability, resilience, and performance.

Working proficiency with API Gateway platforms such as Azure API Management (APIM), Kong, and IBM API Connect (APIC) for traffic management, rate limiting, routing, and API observability.

Solid experience with observability tooling, including Splunk, AppDynamics, Instana, or similar solutions—covering log analytics, metrics, traces, dashboards, alerting, and SLO-based monitoring.

Ability to diagnose and resolve complex production issues, perform root cause analysis (RCA), and implement preventative measures.

Familiarity with SRE best practices, including error budgets, SLIs/SLOs, incident response, post‑mortems, automation, and continuous improvement.

Candidates should have 5–7 years of relevant experience, primarily in operations support, with administrative support experience also considered highly desirable.

Please provide your resume and information regarding your current location, availability and compensation expectations with your reply.

If you are not interested in this position, please forward this information to an associate who has similar qualifications.

I look forward to hearing from you about this opportunity.

Thanks

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