ZipRecruiter

Log In

1

Reservations Agent Jobs (NOW HIRING)

Hyatt

Reservations Agent - Part Time

Koloa, HI · On-site

$32.16/hr

A Reservations Agent is responsible for reservations duties but is not limited to handling guest room reservation requests for the hotel, providing guest with hotel facility information and answer ...

Cipriani

Reservations Agent

Manhattan, NY · On-site

$26 - $28/hr

The Reservations Agent plays a crucial role in supporting front desk operations by ensuring hotel room reservations are accurately booked while providing a seamless experience for our guests. This ...

HYATT Hotels

Reservations Agent - Part Time

Koloa, HI · On-site

$32.16/hr

A Reservations Agent is responsible for reservations duties but is not limited to handling guest room reservation requests for the hotel, providing guest with hotel facility information and answer ...

Four Seasons Hotels

Reservations Agent

New Orleans, LA · On-site

$14.75 - $18.50/hr

What You Will Do The Reservations Agent is responsible for selling the resort and providing information to prospective guests, to capture sales from the incoming calls and coordinate details of each ...

The Crescent Hotel Fort Worth

Reservations Agent

Fort Worth, TX · On-site

$15.25 - $19.25/hr

Location Overview The Reservations Agent is responsible for handling reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to maximize ...

Highgate Hotels

Reservations Agent

Key West, FL

$15.75 - $19.75/hr

The Reservations Sales Agent is responsible for handling reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to maximize room ...

The Joule

Reservations Agent

Dallas, TX

$15.75 - $19.75/hr

Overview The Reservations Agent is responsible for handling reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to maximize room ...

Kingsmill Resort

Reservations Agent

Williamsburg, VA

$14.50 - $18.25/hr

A Reservations Agent helps future guests plan their vacations by informing them about lodging, dining, golfing, and activities available at Kingsmill and assists with making reservations.

Southernmost Beach Resort

Reservations Agent

Key West, FL · On-site

$15.75 - $19.75/hr

Overview The Reservations Sales Agent is responsible for handling reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to maximize ...

Kingsmill Resort

Reservations Agent

Williamsburg, VA · On-site

$14.50 - $18.25/hr

A Reservations Agent helps future guests plan their vacations by informing them about lodging, dining, golfing, and activities available at Kingsmill and assists with making reservations.

The Crescent Hotel Fort Worth

Reservations Agent

Fort Worth, TX · On-site

$15.25 - $19.25/hr

Location Overview The Reservations Agent is responsible for handling reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to maximize ...

Four Seasons Hotels Limited

Reservations Agent

Chicago, IL · On-site

$16.50 - $20.50/hr

The Reservations & Communications Agent is an essential member of the reservations dedicated to providing exceptional quality and service to our guests. We are looking for individuals who possess a ...

Southernmost Beach Resort

Reservations Agent

Key West, FL · On-site

$15.75 - $19.75/hr

Overview The Reservations Sales Agent is responsible for handling reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to maximize ...

The Joule

Reservations Agent

Dallas, TX · On-site

$15.75 - $19.75/hr

Overview The Reservations Agent is responsible for handling reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to maximize room ...

The Joule

Reservations Agent

Dallas, TX · On-site

$15.75 - $19.75/hr

Overview The Reservations Agent is responsible for handling reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to maximize room ...

next page

Showing results 1-20

All JobsReservations Agent Jobs

Reservations Agent information

See salary details

$11

$17

$22

How much do reservations agent jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for reservations agent in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Reservations Agent vs Front Desk Agent?

AspectReservations AgentFront Desk Agent
CredentialsCustomer service skills, reservation system knowledgeCustomer service skills, basic computer skills
Work EnvironmentCall centers, reservation offices, hotelsHotel lobbies, front desk areas
Employer & IndustryHotels, travel agencies, airlinesHotels, resorts, hospitality industry
Primary ResponsibilitiesHandling reservations, managing booking systemsChecking in/out guests, answering inquiries

Reservations Agents focus on booking and managing reservations, often working behind the scenes or over the phone. Front Desk Agents handle guest check-ins, check-outs, and front desk inquiries. While both roles require customer service skills, Reservations Agents specialize in reservations, whereas Front Desk Agents provide direct guest services at the hotel front desk.

What does a Reservations Agent do?

A Reservations Agent is responsible for assisting customers with booking reservations for hotels, flights, rental cars, or other services. They answer inquiries, provide information about availability and prices, and process bookings using reservation systems. Additionally, they may handle changes and cancellations, resolve customer issues, and ensure a high level of customer service throughout the process.

What does a Reservation Agent do?

A Reservation Agent handles booking and managing reservations for clients, often in hospitality, travel, or event industries. They use reservation systems or software to input customer details, confirm bookings, and provide information about services or availability. Strong communication skills and attention to detail are essential for this role.

How do I become a Reservation Agent?

To become a reservations agent, candidates typically need a high school diploma or equivalent and strong customer service skills. Relevant experience in hospitality or call center environments can be beneficial, and familiarity with reservation systems like Sabre or Amadeus is often preferred. Some employers may require certification or training in specific booking software.

How much do reservation agents make in the US?

Reservation agents in the US typically earn a median annual salary of around $30,000 to $40,000, with entry-level positions starting lower and experienced agents earning more. Compensation can vary based on location, experience, and the industry they work in, such as hospitality or travel services.

What jobs pay $500,000 a year in the US?

Reservations agents typically do not earn $500,000 annually; such high salaries are usually associated with executive roles, specialized medical professionals, or successful entrepreneurs. High-paying jobs often require advanced skills, extensive experience, or ownership of a business. Most reservation-related positions offer moderate compensation without reaching that level of income.

What are some common challenges Reservations Agents face and how can they overcome them?

Reservations Agents often encounter high call volumes, last-minute changes, and occasionally dissatisfied customers. Balancing accuracy with speed is crucial, as mistakes can lead to booking issues or unhappy clients. To overcome these challenges, agents benefit from strong organizational skills, effective communication, and a calm, solution-oriented approach. Many successful agents also rely on thorough knowledge of reservation systems and proactive teamwork to resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a Reservations Agent, and why are they important?

To thrive as a Reservations Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation management systems (such as Opera or Sabre), booking platforms, and basic office software is often required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help set top performers apart. These skills ensure accurate bookings, positive guest experiences, and efficient handling of inquiries in a fast-paced environment.

What Is a Reservations Agent?

A reservations agent assists customers in booking reservations for venues, tours, resorts, travel, restaurants or events. Your responsibilities are primarily customer service based, but you are also responsible for actually booking the reservation, and selling customers additional products or services. While there are no formal education requirements, some employers prefer to hire reservations agents with a high school diploma or GED certificate and previous experience in customer service or reservations. You can find jobs as a reservations agent with travel agencies, hotels, and resorts. You need excellent sales, customer service, and organizational skills to be a reservations agent.

More about Reservations Agent jobs
What cities are hiring for Reservations Agent jobs? Cities with the most Reservations Agent job openings:
What are the most commonly searched types of Reservations Agent jobs? The most popular types of Reservations Agent jobs are:
Who are the top companies hiring for Reservations Agent jobs? The top employers for Reservations Agent jobs are:
What states have the most Reservations Agent jobs? States with the most job openings for Reservations Agent jobs include:
What job categories do people searching Reservations Agent jobs look for? The top searched job categories for Reservations Agent jobs are:
What are popular job titles related to Reservations Agent jobs? For Reservations Agent jobs, the most frequently searched job titles are:
Reservations Agent jobs near you
Reservations Agent - Part Time

Reservations Agent - Part Time

Hyatt

Koloa, HI • On-site

$32.16/hr

Other

Medical, Dental, Vision, Life, PTO

Posted 18 days ago

Hyatt Hotels rating

7.1

Company rating: 7.1 out of 10

Based on 251 frontline employees who took The Breakroom Quiz

22nd of 106 rated hotels

Job description

Join us for this incredible opportunity to be part of our Reservations team as a Reservations Agent at Grand Hyatt Kauai located in Poipu, Hawaii.

A Reservations Agent is responsible for reservations duties but is not limited to handling guest room reservation requests for the hotel, providing guest with hotel facility information and answer questions relating to the hotel and local area, blocking rooms, entering group rooming lists, posting prepayments, billing no-show reservations, and other duties as assigned.  

90-Day Probationary Rate: $27.34 per hour / Hourly Rate: $32.16 per hour

We offer excellent benefits:

  • Free room nights, Discounted and Friends & Family Room Rates
  • Medical, Prescription, Dental and Vision Insurance
  • Basic Life Insurance
  • Paid vacation, sick days and personal days
  • Paid Family Bonding Time and Adoption Assistance
  • Discounts at various retailers – Apple, AT&T, Verizon, Headspace and many more

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

What Hyatt Hotels employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Hyatt logo

About Hyatt

Sourced by ZipRecruiter

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

Year founded

1957

View All Hyatt Jobs

Apply