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Reservations Agent Jobs in Atlanta, GA (NOW HIRING)

U-Haul

Part Time Reservation Agent (in office)

College Park, GA · On-site

$15.50 - $19.25/hr

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers ... Review reports that aid in effective placement of equipment, customer reservations and contracts ...

ARIAHNNA IN MCDONOUGH LLC

Front Desk Agent

Mcdonough, GA · On-site

$15 - $15.50/hr

The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys ... Take reservations and answer questions via phone, email, and in-person * Build rapport with guests ...

ARIAHNNA IN MCDONOUGH LLC

Front Desk Agent

Mcdonough, GA · On-site

$15 - $15.50/hr

The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys ... Take reservations and answer questions via phone, email, and in-person * Build rapport with guests ...

ARIAHNNA IN MCDONOUGH LLC

Front Desk Agent

Mcdonough, GA · On-site

$15 - $15.50/hr

The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys ... Take reservations and answer questions via phone, email, and in-person * Build rapport with guests ...

Ideal Hospitality

Front Desk Agent

Atlanta, GA · On-site

$14 - $16/hr

Description As a Front Desk Agent at Hampton Inn & Suites - Atlanta Northlake, you'll be the first ... Book, modify, and cancel reservations * Answer guest questions and provide information about hotel ...

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Reservations Agent information

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How much do reservations agent jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for reservations agent in Atlanta, GA is $16.78, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $18.51 per hour, depending on experience, location, and employer.

What is a reservations agent?

A reservations agent assists customers in booking reservations for venues, tours, resorts, travel, restaurants or events. Your responsibilities are primarily customer service based, but you are also responsible for actually booking the reservation, and selling customers additional products or services. While there are no formal education requirements, some employers prefer to hire reservations agents with a high school diploma or GED certificate and previous experience in customer service or reservations. You can find jobs as a reservations agent with travel agencies, hotels, and resorts. You need excellent sales, customer service, and organizational skills to be a reservations agent.

What does a reservations agent do?

A Reservations Agent is responsible for assisting customers with booking reservations for hotels, flights, rental cars, or other services. They answer inquiries, provide information about availability and prices, and process bookings using reservation systems. Additionally, they may handle changes and cancellations, resolve customer issues, and ensure a high level of customer service throughout the process.

What are the key skills and qualifications needed to thrive as a reservations agent, and why are they important?

To thrive as a Reservations Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation management systems (such as Opera or Sabre), booking platforms, and basic office software is often required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help set top performers apart. These skills ensure accurate bookings, positive guest experiences, and efficient handling of inquiries in a fast-paced environment.

What are some common challenges reservations agents face and how can they overcome them?

Reservations Agents often encounter high call volumes, last-minute changes, and occasionally dissatisfied customers. Balancing accuracy with speed is crucial, as mistakes can lead to booking issues or unhappy clients. To overcome these challenges, agents benefit from strong organizational skills, effective communication, and a calm, solution-oriented approach. Many successful agents also rely on thorough knowledge of reservation systems and proactive teamwork to resolve issues efficiently.

What is the difference between Reservations Agent vs Front Desk Agent?

AspectReservations AgentFront Desk Agent
CredentialsCustomer service skills, reservation system knowledgeCustomer service skills, basic computer skills
Work EnvironmentCall centers, reservation offices, hotelsHotel lobbies, front desk areas
Employer & IndustryHotels, travel agencies, airlinesHotels, resorts, hospitality industry
Primary ResponsibilitiesHandling reservations, managing booking systemsChecking in/out guests, answering inquiries

Reservations Agents focus on booking and managing reservations, often working behind the scenes or over the phone. Front Desk Agents handle guest check-ins, check-outs, and front desk inquiries. While both roles require customer service skills, Reservations Agents specialize in reservations, whereas Front Desk Agents provide direct guest services at the hotel front desk.

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The most popular types of Reservations Agent jobs in Atlanta, GA are:

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For Reservations Agent jobs in Atlanta, GA, the most frequently searched job titles are:

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The top searched job categories for Reservations Agent jobs in Atlanta, GA are:

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Cities near Atlanta, GA with the most Reservations Agent job openings:

Reservations Agent jobs near you
Infographic showing various Reservations Agent job openings in Atlanta, GA as of August 2026, with employment types broken down into 87% Full Time, 9% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $34,893 per year, or $16.8 per hour.

Reservation Support Agent - Remote

HB Travels

Atlanta, GA • Remote

$30K - $70K/yr

Full-time

Posted 13 days ago

Job description

We are looking for an organized Reservation Support Agent to assist customers with reservation inquiries, available options, updates, and general support.

The ideal candidate is detail-oriented, comfortable researching information, and committed to providing professional customer service.

Key Responsibilities

  • Respond to reservation inquiries
  • Research available options
  • Gather customer preferences and information
  • Assist with coordinating reservations
  • Review reservation details for accuracy
  • Provide confirmations and relevant information
  • Assist with modifications and updates
  • Communicate with providers when necessary
  • Maintain organized reservation records
  • Follow up regarding outstanding details
  • Provide professional customer assistance

Qualifications

  • Strong customer-service skills
  • Excellent attention to detail
  • Good written and verbal communication
  • Strong organization
  • Basic computer proficiency
  • Comfortable researching online
  • Ability to learn reservation systems
  • Dependable and self-motivated
  • Strong time-management skills
  • Previous reservation experience is helpful but not required

Why Choose Us?

  • Remote Environment: Provide reservation support remotely
  • Flexible Scheduling: Organize your availability around customer needs
  • Training Available: Learn reservation processes and systems
  • Ongoing Support: Access educational resources and continued guidance
  • Professional Development: Build customer service, research, organization, and communication skills
  • Varied Responsibilities: Work with different customer requests and reservation needs

How to Apply

If you're organized and enjoy helping customers coordinate reservations, we encourage you to apply for the Reservation Support Agent opportunity.