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Reservations Agent Jobs in Covington, GA (NOW HIRING)

ARIAHNNA IN MCDONOUGH LLC

Front Desk Agent

Mcdonough, GA · On-site

$15 - $15.50/hr

The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys ... Take reservations and answer questions via phone, email, and in-person * Build rapport with guests ...

The Lodge on Lake Oconee

Front Desk Agent

Eatonton, GA · On-site

$12.75 - $16/hr

The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys ... Take reservations and answer questions via phone, email, and in-person * Build rapport with guests ...

The Lodge on Lake Oconee

Front Desk Agent

Eatonton, GA · On-site

$12.75 - $16/hr

The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys ... Take reservations and answer questions via phone, email, and in-person * Build rapport with guests ...

ARIAHNNA IN MCDONOUGH LLC

Front Desk Agent

Mcdonough, GA · On-site

$15 - $15.50/hr

The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys ... Take reservations and answer questions via phone, email, and in-person * Build rapport with guests ...

The Lodge on Lake Oconee

Front Desk Agent

Eatonton, GA · On-site

$12.75 - $16/hr

The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys ... Take reservations and answer questions via phone, email, and in-person * Build rapport with guests ...

ARIAHNNA IN MCDONOUGH LLC

Front Desk Agent

Mcdonough, GA · On-site

$15 - $15.50/hr

The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys ... Take reservations and answer questions via phone, email, and in-person * Build rapport with guests ...

TPG Hotels Resorts and Marinas

Front Desk Agent

Mcdonough, GA · On-site

$13 - $16.50/hr

Job Overview The Front Desk Agent is the first point of contact for guests and clients entering the ... Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry ...

HealthMarkets, Inc.

Insurance Agent

Mcdonough, GA

Becoming an independent insurance agent with HealthMarkets is an opportunity unlike any other. HealthMarkets offers agents the resources and support they need to grow their businesses and succeed in ...

Mia Mcworter

Insurance Agent

Dacula, GA · On-site

$40K - $75K/yr (+ commission)

We are seeking an Insurance Agent Aspirant to join our team. As an Aspirant, you hone your skillset while learning what it takes to run an agency, grow a book-of-business, grow a team, and sell a ...

Mia Mcworter

Insurance Agent

Dacula, GA · On-site

$40K - $75K/yr (+ commission)

We are seeking an Insurance Agent Aspirant to join our team. As an Aspirant, you hone your skillset while learning what it takes to run an agency, grow a book-of-business, grow a team, and sell a ...

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All JobsReservations Agent JobsReservations Agent Jobs in Covington, GA

Reservations Agent information

See Covington, GA salary details

$9

$14

$19

How much do reservations agent jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for reservations agent in Covington, GA is $14.80, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $16.30 per hour, depending on experience, location, and employer.

What is a reservations agent?

A reservations agent assists customers in booking reservations for venues, tours, resorts, travel, restaurants or events. Your responsibilities are primarily customer service based, but you are also responsible for actually booking the reservation, and selling customers additional products or services. While there are no formal education requirements, some employers prefer to hire reservations agents with a high school diploma or GED certificate and previous experience in customer service or reservations. You can find jobs as a reservations agent with travel agencies, hotels, and resorts. You need excellent sales, customer service, and organizational skills to be a reservations agent.

What does a reservations agent do?

A Reservations Agent is responsible for assisting customers with booking reservations for hotels, flights, rental cars, or other services. They answer inquiries, provide information about availability and prices, and process bookings using reservation systems. Additionally, they may handle changes and cancellations, resolve customer issues, and ensure a high level of customer service throughout the process.

What are the key skills and qualifications needed to thrive as a reservations agent, and why are they important?

To thrive as a Reservations Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation management systems (such as Opera or Sabre), booking platforms, and basic office software is often required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help set top performers apart. These skills ensure accurate bookings, positive guest experiences, and efficient handling of inquiries in a fast-paced environment.

What are some common challenges reservations agents face and how can they overcome them?

Reservations Agents often encounter high call volumes, last-minute changes, and occasionally dissatisfied customers. Balancing accuracy with speed is crucial, as mistakes can lead to booking issues or unhappy clients. To overcome these challenges, agents benefit from strong organizational skills, effective communication, and a calm, solution-oriented approach. Many successful agents also rely on thorough knowledge of reservation systems and proactive teamwork to resolve issues efficiently.

What is the difference between Reservations Agent vs Front Desk Agent?

AspectReservations AgentFront Desk Agent
CredentialsCustomer service skills, reservation system knowledgeCustomer service skills, basic computer skills
Work EnvironmentCall centers, reservation offices, hotelsHotel lobbies, front desk areas
Employer & IndustryHotels, travel agencies, airlinesHotels, resorts, hospitality industry
Primary ResponsibilitiesHandling reservations, managing booking systemsChecking in/out guests, answering inquiries

Reservations Agents focus on booking and managing reservations, often working behind the scenes or over the phone. Front Desk Agents handle guest check-ins, check-outs, and front desk inquiries. While both roles require customer service skills, Reservations Agents specialize in reservations, whereas Front Desk Agents provide direct guest services at the hotel front desk.

More about Reservations Agent jobs

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The most popular types of Reservations Agent jobs in Covington, GA are:

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For Reservations Agent jobs in Covington, GA, the most frequently searched job titles are:

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The top searched job categories for Reservations Agent jobs in Covington, GA are:

What cities near Covington, GA are hiring for Reservations Agent jobs?

Cities near Covington, GA with the most Reservations Agent job openings:

Reservations Agent jobs near you
Infographic showing various Reservations Agent job openings in Covington, GA as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $30,786 per year, or $14.8 per hour.

Front Desk Agent

ARIAHNNA IN MCDONOUGH LLC

Mcdonough, GA • On-site

$15 - $15.50/hr

Full-time

Medical, Retirement, PTO

Posted 10 days ago

Job description

Benefits:
  • 401(k)
  • Health insurance
  • Paid time off

Benefits/Perks
  • Flexible Scheduling
  • Career Advancement Opportunities 
  • Competitive Compensation
Job Summary
We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.  
Responsibilities
  • Monitor the maintain knowledge of hotel operations and activities
  • Take reservations and answer questions via phone, email, and in-person
  • Build rapport with guests and identify their needs through friendly conversation and open-ended questions
  • Describe the features and amenities of guest rooms
  • Ensure compliance with health and quality standards
Qualifications 
  • Friendly and outgoing personality
  • Familiarity with hospitality industry standards
  • Proficient in English; knowledge of other languages is a plus
  • Computer literacy
  • Able to resolve issues with a customer-focused orientation
  • Able to lift 30 pounds