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Commission Reservations Agent Jobs (NOW HIRING)

Highgate Hotels

Reservations Agent

Fort Worth, TX · On-site

$15.25 - $19.25/hr

Reservations Agent Requisition ID 2026-79134 Category Reservations Job Location US-TX-Fort Worth ... Research travel agent commissions. Qualifications * High School diploma or equivalent required.

The Umstead Hotel and Spa

Reservations Agent

Cary, NC · On-site

$16.25 - $20.50/hr

Reservations Agent NC The Umstead Hotel and Spa - Cary, NC 27513 Overview Salary Range $18.00 Base+Commission/month Position Type Full Time Job Shift PM/Evening Description The Reservations Agent ...

Royal Lahaina Resort

Reservations Agent

Dallas, TX · On-site

$16 - $19.75/hr

Job Title Reservations Agent Company Highgate Hotels Highgate is a premier real estate investment ... Research travel agent commissions. Qualifications * High School diploma or equivalent required.

Royal Lahaina Resort

Reservations Agent

Fort Worth, TX · On-site

$15.25 - $19.25/hr

Reservations Agent Highgate is a premier real estate investment and hospitality management company ... Research travel agent commissions. Qualifications * High School diploma or equivalent required.

LIDO MANAGER LLC

Reservations Agent

Miami Beach, FL

$19/hr

Boost your paycheck with a 1% Commission on all Spa reservations you book and a $50 Bonus for every ... Position Summary The Reservations Agent is the first connection to our guests' stay--the voice on ...

Highgate Hotels

Reservations Agent

Dallas, TX · On-site

$16 - $19.75/hr

Reservations Agent Requisition ID 2026-73447 Category Reservations Job Location US-TX-Dallas ... Research travel agent commissions. Qualifications * High School diploma or equivalent required.

Highgate Hotels

Reservations Agent

Key West, FL

$15.75 - $19.75/hr

The Reservations Sales Agent is responsible for handling reservations, inquiries and cancellations ... Research travel agent commissions. * High School diploma or equivalent required. * Experience in a ...

The Joule

Reservations Agent

Dallas, TX

$15.75 - $19.75/hr

Overview The Reservations Agent is responsible for handling reservations, inquiries and ... Research travel agent commissions. Qualifications * High School diploma or equivalent required.

Highgate Hotels

Reservations Agent

Fort Worth, TX · On-site

$15.25 - $19.25/hr

The Reservations Agent is responsible for handling reservations, inquiries and cancellations in an ... Research travel agent commissions. * High School diploma or equivalent required. * Experience in a ...

Southernmost Beach Resort

Reservations Agent

Key West, FL · On-site

$15.75 - $19.75/hr

Overview The Reservations Sales Agent is responsible for handling reservations, inquiries and ... Research travel agent commissions. Qualifications * High School diploma or equivalent required.

Southernmost Beach Resort

Reservations Agent

Key West, FL · On-site

$15.75 - $19.75/hr

Overview The Reservations Sales Agent is responsible for handling reservations, inquiries and ... Research travel agent commissions. Qualifications * High School diploma or equivalent required.

The Joule

Reservations Agent

Dallas, TX · On-site

$15.75 - $19.75/hr

Overview The Reservations Agent is responsible for handling reservations, inquiries and ... Research travel agent commissions. Qualifications * High School diploma or equivalent required.

The Joule

Reservations Agent

Dallas, TX · On-site

$15.75 - $19.75/hr

Overview The Reservations Agent is responsible for handling reservations, inquiries and ... Research travel agent commissions. Qualifications * High School diploma or equivalent required.

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Commission Reservations Agent information

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How much do commission reservations agent jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for commission reservations agent in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Commission Reservations Agent position, and why are they important?

To thrive as a Commission Reservations Agent, you need strong customer service abilities, sales acumen, and familiarity with reservation processing, often supported by a high school diploma or equivalent. Proficiency with reservation software, customer relationship management (CRM) systems, and online booking platforms is commonly required. Excellent communication, problem-solving skills, and attention to detail help agents excel when interacting with clients and managing booking details. These skills are crucial for maximizing reservations, ensuring customer satisfaction, and achieving commission-based targets.

What are some typical challenges a Commission Reservations Agent might encounter in this role?

A Commission Reservations Agent often faces the challenge of balancing high booking volumes with the need to provide personalized service to each customer. There can also be pressure to meet sales targets while handling sudden changes, cancellations, or last-minute requests. Agents must quickly adapt to new promotions or system updates and stay informed about product offerings to answer client questions accurately. Effective time management and resilience are key to maintaining both customer satisfaction and strong performance in a dynamic environment.

Is a reservation agent a good job?

A reservation agent is a customer service role that involves handling bookings and inquiries, often requiring communication skills and familiarity with reservation systems. It can offer flexible hours and opportunities for advancement, but may also involve repetitive tasks and high call volume. Overall, it can be a suitable job for those interested in hospitality or customer service careers.

What is a 100% commission-based job?

A Commission Reservations Agent working in a 100% commission-based job earns only commissions on sales or bookings they generate, with no fixed salary or hourly wage. Success depends on their ability to close deals, and income can vary significantly based on performance and market demand.

How do I become a reservation agent?

To become a reservation agent, typically you need a high school diploma or equivalent and strong communication skills. Customer service experience and familiarity with reservation systems or booking software can be beneficial, and some employers may require specific certifications or training programs.

What commission job makes the most money?

Commission-based sales roles such as high-end real estate agents, luxury car salespeople, and financial advisors often have the potential to earn the highest commissions. Earnings depend on sales volume, industry, experience, and client base, with top performers earning six-figure or higher incomes annually.

What is a Commission Reservations Agent job?

A Commission Reservations Agent is responsible for managing and processing commission payments related to travel or hotel reservations. They ensure that commissionable bookings are tracked, verified, and paid accurately to eligible agents or agencies. Their role involves handling inquiries, resolving discrepancies, and maintaining accurate financial records. Strong attention to detail, communication skills, and knowledge of reservation systems are essential for success in this position.

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Commission Reservations Agent jobs near you
Infographic showing various Commission Reservations Agent job openings in the United States as of June 2026, with employment types broken down into 36% Full Time, 12% Part Time, and 52% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $36,284 per year, or $17.4 per hour.
Reservations Agent

Reservations Agent

Highgate Hotels

Fort Worth, TX • On-site

$15.25 - $19.25/hr

Other

Posted 28 days ago

Highgate Hotels rating

6.4

Company rating: 6.4 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

51st of 106 rated hotels

Job description


Reservations Agent
Requisition ID
2026-79134
Category
Reservations
Job Location
US-TX-Fort Worth
Property
The Crescent Hotel Fort Worth
Compensation Type
Hourly
Highgate Hotels

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

Location
Overview

The Reservations Agent is responsible for handling reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to maximize room revenue according to Highgate Hotel standards.

Responsibilities
    Answer all incoming calls promptly, in an attentive, courteous and efficient manner.
  • Answer guest inquiries about hotel services, facilities and hours of operation.
  • Book room reservations while focusing on maximizing room revenue and average rate using standard rate quoting scenario at all times. Up sell rooms when possible.
  • Enter reservations into the computer according to standard operating procedures.
  • Communicate and work closely with the Sales Department concerning group bookings.
  • Maintain availability calendar and communicate all relevant information to the operations staff.
  • Maintain accurate files and reports.
  • Handle all special reservations, to include V.I.P. reservations, packages and discounts.
  • Book and block rooms using hotel standards for Group Rooming Lists and Booking Agreements.
  • Attend and give input on trends and opportunities to maximize revenue.
  • Complete forecasts as required by management.
  • Monitor daily sales activity and alert Front Desk Manager of sold out nights, group status and possible problem situations.
  • Post no-show revenue daily, if required at property.
  • Process travel agent checks, if required at property.
  • Be able to perform all duties of a Front Desk Agent and assist at front desk as needed.
  • Communicate availability to wholesalers.
  • Call for occupancy at area hotels.
  • File reservations and group contracts.
  • Review Reservations logbook and Guest Request log on a daily basis.
  • Send confirmations.
  • Process advance deposit/balance sheet.
  • Process brochure requests.
  • Forecast packages according to hotel standards.
  • Research travel agent commissions.
Qualifications
  • High School diploma or equivalent required.
  • Experience in a hotel or a related field preferred.
  • College course work in related field helpful.

What Highgate Hotels employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Highgate Hotels

Sourced by ZipRecruiter

Highgate Hotels, based in New York, NY, US, is a preeminent real estate investment and hospitality management firm with a substantial presence in the hospitality industry. Founded in the 1980s, Highgate has grown to manage over 160 hotels around the world, providing comprehensive hospitality services including hotel operations, asset management, and project management. Their portfolio includes an array of upscale, luxury, and budget hotels, extending their services across various market segments in the hospitality industry. Highgate commits to its mission of delivering superior returns for owners and investors while providing eclectic experiences for guests.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

New York, NY, US

Year founded

1988

Social media

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