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Online Reservations Agent Jobs (NOW HIRING)

White Lodging Services Corp

Reservations Agent

Saratoga, WY · On-site +1

$15 - $18.75/hr

As a Reservations Agent, you will be the first point of contact for guests exploring the Brush ... Process online bookings and receive a high volume of incoming telephone calls promptly ...

Fort McDowell Enterprises

Reservations Agent

Fort Mcdowell, AZ · On-site

$16 - $20/hr

Reservations Agent The Reservations Agent is responsible for incoming calls for individuals and groups interested in staying at the Resort. The Reservations Agent assists callers in finding the right ...

White Lodging Careers

Reservations Agent

Saratoga, WY · On-site

$15 - $18.75/hr

As a Reservations Agent, you will be the first point of contact for guests exploring the Brush ... Process online bookings and receive a high volume of incoming telephone calls promptly ...

Royal Lahaina Resort

Reservations Agent

Dallas, TX · On-site

$16 - $19.75/hr

Job Title Reservations Agent Company Highgate Hotels Location The Joule Dallas, TX Overview The Reservations Agent is responsible for handling reservations, inquiries and cancellations in an ...

EOS USA

Reservations Agent

Conway, SC · On-site

$13.75 - $17/hr

Part-Time Seasonal Reservations Agent Love helping guests plan memorable vacations and being the ... Respond to reservation inquiries via phone, email, and online booking platforms * Accurately enter ...

The Fifth Avenue Hotel

Reservations Agent

Manhattan, NY · On-site

$17.75 - $22/hr

Reservations Agent The Fifth Avenue Hotel - New York, NY The Fifth Avenue Hotel, an award-winning ... online booking systems during the evening hours. * Assist guests in selecting suitable ...

HJB Travels

Travel Reservations Agent

$16.50 - $20.50/hr

Travel Reservations Agent Miami, Florida, United States About the Job Travel Reservations Agent We ... Basic computer skills and ability to navigate online platforms * Ability to work independently and ...

Royal Lahaina Resort

Reservations Agent

Denver, CO · On-site

$16.50 - $20.50/hr

Reservations Agent The Reservations Agent is responsible for handling reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to ...

The Dunlin

Reservations Agent

Johns Island, SC · On-site

$18/hr

Reservations Agent Embark on a journey of refined hospitality as a Reservations Agent, where every interaction becomes an artful orchestration of bespoke experiences. Responsibilities include:

HJB Travels

Travel Reservations Agent

$16.50 - $20.50/hr

Travel Reservations Agent Bend, Oregon, United States About the Job Travel Reservations Agent We ... Basic computer skills and ability to navigate online platforms * Ability to work independently and ...

Auberge Resorts

Reservations Agent

Johns Island, SC · On-site

$18/hr

Reservations Agent Embark on a journey of refined hospitality as a Reservations Agent, where every interaction becomes an artful orchestration of bespoke experiences. * Responding to guests ...

HJB Travels

Travel Reservations Agent

$16.50 - $20.50/hr

Travel Reservations Agent Kansas City, Missouri, United States About the Job Travel Reservations ... Basic computer skills and ability to navigate online platforms * Ability to work independently and ...

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Online Reservations Agent information

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How much do online reservations agent jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for online reservations agent in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is an online reservations agent?

An Online Reservations Agent is responsible for assisting customers with booking travel arrangements, such as flights, hotels, car rentals, or event reservations. They typically work for travel agencies, hotels, airlines, or other service providers and handle customer inquiries via phone, email, or chat. Their duties include processing reservations, providing pricing and availability details, and resolving any booking-related issues. Strong communication skills, attention to detail, and familiarity with reservation systems are essential for this role.

What does a typical workday look like for an online reservations agent?

A typical workday for an Online Reservations Agent involves responding to customer inquiries via phone, email, or online chat, processing new reservations, modifying existing bookings, and handling cancellations. Agents regularly collaborate with other departments such as sales, customer service, and operations to ensure a seamless guest experience. You may also handle special requests, troubleshoot issues with reservations systems, and follow up with guests as needed. The role often requires multitasking in a fast-paced environment, making strong organizational and time-management skills essential for success.

What are the key skills and qualifications needed to thrive as an online reservations agent?

To thrive as an Online Reservations Agent, you need strong customer service skills, attention to detail, and proficiency in managing bookings, typically supported by a high school diploma or equivalent. Familiarity with reservation management software, CRM platforms, and online communication tools is often required. Excellent written and verbal communication, problem-solving skills, and the ability to remain calm under pressure help agents deliver exceptional service. These abilities are vital for accurately processing reservations, resolving customer issues, and contributing to a positive brand reputation.

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Online Reservations Agent jobs near you
Infographic showing various Online Reservations Agent job openings in the United States as of August 2026, with employment types broken down into 61% Full Time, 36% Part Time, 1% Temporary, and 2% Contract. Highlights an 80% Physical, 1% Hybrid, and 19% Remote job distribution, with an average salary of $36,284 per year, or $17.4 per hour.

Reservations Agent

Durango, CO

American Heritage Companies
See more jobs at American Heritage Companiesexternal

$17 - $20/hr

Full-time

Re-posted 11 days ago

Job description

Division/Department: Reservations

Job Title: Reservations Agent

Reports To: Reservations Supervisor/Reservations Manager

Type of Position: Non-Exempt/Hourly

Classification: Seasonal

Compensation: $17-$20/hr

Job Summary: The Reservations Agent position serves as the initial, and arguably most impactful, point of contact for our guests- assisting in providing information about ticket options, departure times, train history and general trip planning to our guests. We seek individuals who are committed to the highest level of customer service, efficient at handling multiple tasks concurrently, and that excel in a fast-paced, fun environment.

Essential Duties and Responsibilities:

  • Assist customers with selecting reservations by providing them thorough explanations of departure times, trip options and special offers
  • Answer questions about the Durango & Silverton Narrow Gauge Railroad history, route and ride while offering guidance on appropriate clothing and/or supplies guests should bring when booking a trip
  • Work in ticket window to assist guests, sell tickets, provide will-call bookings
  • Process reservation requests made in person, via phone or online through ETix software
  • Stock brochures and maintain train Depot area for guests

Education, Skill & Experience:

  • Strong computer skills and ability to multitask, required
  • Experience working in reservations, call-centers, hotel or other related fields strongly preferred
  • Commitment and proven record of providing high customer-service to varied clientele a must
  • Ability to work in fast-paced environment, in close quarters, and among large staff
  • Cash handling experience with a focus on accuracy, required

Work Environment:

  • Standing, sitting for 8 to 10 hours per shift
  • Walking in and around industrial/railroad environment on uneven surfaces
  • Occasional bending, twisting, lifting up to 25 pounds

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