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Online Reservations Agent Jobs (NOW HIRING)

Reservations Agent

Saratoga, WY · On-site +1

$15 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Reservations Agent, you will be the first point of contact for guests exploring the Brush ... Process online bookings and receive a high volume of incoming telephone calls promptly ...

Reservations Agent

Saratoga, WY · On-site

$15 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Reservations Agent, you will be the first point of contact for guests exploring the Brush ... Process online bookings and receive a high volume of incoming telephone calls promptly ...

Reservations Agent

Conway, SC · On-site

$13.75 - $17/hr

  • Retirement

Part-Time Seasonal Reservations Agent Love helping guests plan memorable vacations and being the ... Respond to reservation inquiries via phone, email, and online booking platforms * Accurately enter ...

Reservations Agent

Dallas, TX · On-site

$16 - $19.75/hr

Job Title Reservations Agent Company Highgate Hotels Location The Joule Dallas, TX Overview The Reservations Agent is responsible for handling reservations, inquiries and cancellations in an ...

Reservations Agent

Denver, CO · On-site

$16.50 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Reservations Agent The Reservations Agent is responsible for handling reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to ...

Travel Reservations Agent

$16.50 - $20.50/hr

Travel Reservations Agent Miami, Florida, United States About the Job Travel Reservations Agent We ... Basic computer skills and ability to navigate online platforms * Ability to work independently and ...

Reservations Agent

Newport, RI · On-site

$19.80/hr

  • Medical

  • Dental

  • Vision

  • PTO

In this role the Agent will be responsible for handling guest reservations via phone, email, and online booking platforms while ensuring a seamless and personalized experience for each guest. The ...

Travel Reservations Agent

$16.50 - $20.50/hr

Travel Reservations Agent Bend, Oregon, United States About the Job Travel Reservations Agent We ... Basic computer skills and ability to navigate online platforms * Ability to work independently and ...

Reservations Agent

Fort Worth, TX · On-site

$15.25 - $19.25/hr

Reservations Agent Requisition ID 2026-79134 Category Reservations Job Location US-TX-Fort Worth Property The Crescent Hotel Fort Worth Compensation Type Hourly Highgate Hotels Highgate is a premier ...

Travel Reservations Agent

$16.50 - $20.50/hr

Travel Reservations Agent Kansas City, Missouri, United States About the Job Travel Reservations ... Basic computer skills and ability to navigate online platforms * Ability to work independently and ...

Reservations Agent

Newport, RI

$19.80/hr

  • Medical

  • Dental

  • Vision

  • PTO

In this role the Agent will be responsible for handling guest reservations via phone, email, and online booking platforms while ensuring a seamless and personalized experience for each guest. The ...

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Online Reservations Agent information

See salary details

$11

$17

$22

How much do online reservations agent jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for online reservations agent in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is an online reservations agent?

An Online Reservations Agent is responsible for assisting customers with booking travel arrangements, such as flights, hotels, car rentals, or event reservations. They typically work for travel agencies, hotels, airlines, or other service providers and handle customer inquiries via phone, email, or chat. Their duties include processing reservations, providing pricing and availability details, and resolving any booking-related issues. Strong communication skills, attention to detail, and familiarity with reservation systems are essential for this role.

What does a typical workday look like for an online reservations agent?

A typical workday for an Online Reservations Agent involves responding to customer inquiries via phone, email, or online chat, processing new reservations, modifying existing bookings, and handling cancellations. Agents regularly collaborate with other departments such as sales, customer service, and operations to ensure a seamless guest experience. You may also handle special requests, troubleshoot issues with reservations systems, and follow up with guests as needed. The role often requires multitasking in a fast-paced environment, making strong organizational and time-management skills essential for success.

What are the key skills and qualifications needed to thrive as an online reservations agent?

To thrive as an Online Reservations Agent, you need strong customer service skills, attention to detail, and proficiency in managing bookings, typically supported by a high school diploma or equivalent. Familiarity with reservation management software, CRM platforms, and online communication tools is often required. Excellent written and verbal communication, problem-solving skills, and the ability to remain calm under pressure help agents deliver exceptional service. These abilities are vital for accurately processing reservations, resolving customer issues, and contributing to a positive brand reputation.

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What cities are hiring for Online Reservations Agent jobs?

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What are the most commonly searched types of Reservations Agent jobs?

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The top searched job categories for Online Reservations Agent jobs are:

Infographic showing various Online Reservations Agent job openings in the United States as of August 2026, with employment types broken down into 61% Full Time, 36% Part Time, 1% Temporary, and 2% Contract. Highlights an 80% Physical, 1% Hybrid, and 19% Remote job distribution, with an average salary of $36,284 per year, or $17.4 per hour.

$17 - $20/hr

Full-time

Re-posted 4 days ago


Job description

Division/Department: Reservations

Job Title: Reservations Agent

Reports To: Reservations Supervisor/Reservations Manager

Type of Position: Non-Exempt/Hourly

Classification: Seasonal

Compensation: $17-$20/hr

Job Summary: The Reservations Agent position serves as the initial, and arguably most impactful, point of contact for our guests- assisting in providing information about ticket options, departure times, train history and general trip planning to our guests. We seek individuals who are committed to the highest level of customer service, efficient at handling multiple tasks concurrently, and that excel in a fast-paced, fun environment.

Essential Duties and Responsibilities:

  • Assist customers with selecting reservations by providing them thorough explanations of departure times, trip options and special offers
  • Answer questions about the Durango & Silverton Narrow Gauge Railroad history, route and ride while offering guidance on appropriate clothing and/or supplies guests should bring when booking a trip
  • Work in ticket window to assist guests, sell tickets, provide will-call bookings
  • Process reservation requests made in person, via phone or online through ETix software
  • Stock brochures and maintain train Depot area for guests

Education, Skill & Experience:

  • Strong computer skills and ability to multitask, required
  • Experience working in reservations, call-centers, hotel or other related fields strongly preferred
  • Commitment and proven record of providing high customer-service to varied clientele a must
  • Ability to work in fast-paced environment, in close quarters, and among large staff
  • Cash handling experience with a focus on accuracy, required

Work Environment:

  • Standing, sitting for 8 to 10 hours per shift
  • Walking in and around industrial/railroad environment on uneven surfaces
  • Occasional bending, twisting, lifting up to 25 pounds