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Online Reservations Agent Jobs (NOW HIRING)

Reservations Agent

Memphis, TN ยท On-site

$15.50 - $19.50/hr

As a Hotel Reservations Agent, you will interact with guests via phone, email, and online platforms, assisting them with room selection, rates, availability, and special requests. You will also be ...

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Reservations Agent

Memphis, TN ยท On-site

$15.50 - $19.50/hr

As a Hotel Reservations Agent, you will interact with guests via phone, email, and online platforms, assisting them with room selection, rates, availability, and special requests. You will also be ...

We are looking for a Reservations Agent who wants to be more than a voice on the phone. We want ... Handle hotel and spa reservations via phone, email, GDS, and online channels with accuracy and ...

We are looking for a Reservations Agent who wants to be more than a voice on the phone. We want ... Handle hotel and spa reservations via phone, email, GDS, and online channels with accuracy and ...

Reservations Agent

Newport, RI ยท On-site

$19.80/hr

In this role the Agent will be responsible for handling guest reservations via phone, email, and online booking platforms while ensuring a seamless and personalized experience for each guest. The ...

Reservations Agent

Newport, RI ยท On-site

$19.80/hr

In this role the Agent will be responsible for handling guest reservations via phone, email, and online booking platforms while ensuring a seamless and personalized experience for each guest. The ...

Reservations Agent

New York, NY ยท On-site

$17.50 - $22/hr

The Reservations Agent plays a crucial role in supporting front desk operations by ensuring hotel room reservations are accurately booked while providing a seamless experience for our guests. This ...

Reservations Agent

Miami Beach, FL ยท On-site

$15.75 - $19.75/hr

Reservations Agent Department: Sales & Marketing Job Summary The Reservations Agent will handle all incoming calls with efficiency and professionalism, be able to make reservations, and cancellations ...

Reservations Agent

Boston, MA ยท On-site

$17.50 - $21.75/hr

The Reservations Agent will offer support through all aspects of a guest reservation. Requirements of this position including but not limited to, direct contact with guests over the telephone, email ...

A Reservations Agent is responsible for reservations duties but is not limited to handling guest room reservation requests for the hotel, providing guest with hotel facility information and answer ...

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Online Reservations Agent information

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How much do online reservations agent jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for online reservations agent in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What does a typical workday look like for an Online Reservations Agent?

A typical workday for an Online Reservations Agent involves responding to customer inquiries via phone, email, or online chat, processing new reservations, modifying existing bookings, and handling cancellations. Agents regularly collaborate with other departments such as sales, customer service, and operations to ensure a seamless guest experience. You may also handle special requests, troubleshoot issues with reservations systems, and follow up with guests as needed. The role often requires multitasking in a fast-paced environment, making strong organizational and time-management skills essential for success.

What are the key skills and qualifications needed to thrive in the Online Reservations Agent position, and why are they important?

To thrive as an Online Reservations Agent, you need strong customer service skills, attention to detail, and proficiency in managing bookings, typically supported by a high school diploma or equivalent. Familiarity with reservation management software, CRM platforms, and online communication tools is often required. Excellent written and verbal communication, problem-solving skills, and the ability to remain calm under pressure help agents deliver exceptional service. These abilities are vital for accurately processing reservations, resolving customer issues, and contributing to a positive brand reputation.

What is an Online Reservations Agent job?

An Online Reservations Agent is responsible for assisting customers with booking travel arrangements, such as flights, hotels, car rentals, or event reservations. They typically work for travel agencies, hotels, airlines, or other service providers and handle customer inquiries via phone, email, or chat. Their duties include processing reservations, providing pricing and availability details, and resolving any booking-related issues. Strong communication skills, attention to detail, and familiarity with reservation systems are essential for this role.

More about Online Reservations Agent jobs
What cities are hiring for Online Reservations Agent jobs? Cities with the most Online Reservations Agent job openings:
What are the most commonly searched types of Reservations Agent jobs? The most popular types of Reservations Agent jobs are:
What states have the most Online Reservations Agent jobs? States with the most job openings for Online Reservations Agent jobs include:
What job categories do people searching Online Reservations Agent jobs look for? The top searched job categories for Online Reservations Agent jobs are:
Infographic showing various Online Reservations Agent job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 94% Full Time, 3% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,284 per year, or $17.4 per hour.

Reservations Agent

Avion Hospitality

Memphis, TN โ€ข On-site

$15.50 - $19.50/hr

Full-time

Posted yesterday


Job description

Description:

We are looking for a Hotel Reservations Agent to join our hospitality team and provide exceptional service to guests booking accommodations. The ideal candidate will be responsible for managing reservations, responding to guest inquiries, and ensuring a seamless booking experience. As a Hotel Reservations Agent, you will interact with guests via phone, email, and online platforms, assisting them with room selection, rates, availability, and special requests. You will also be responsible for updating reservation systems, processing payments, and coordinating with other hotel departments to fulfill guest needs. Attention to detail, excellent communication skills, and a customer-focused attitude are essential for success in this role. You should be able to handle multiple tasks simultaneously, resolve issues efficiently, and maintain a positive and professional demeanor at all times. Experience with hotel reservation software and a background in hospitality or customer service is preferred. The Hotel Reservations Agent plays a critical role in creating a positive first impression and ensuring guest satisfaction from the moment of booking. If you are passionate about hospitality and enjoy helping others, we invite you to apply for this rewarding position.



Handle incoming reservation requests via phone, email, and online platforms

  • Provide information on room rates, availability, and hotel amenities
  • Process bookings, cancellations, and modifications accurately
  • Update and maintain reservation systems and guest records
  • Coordinate with other hotel departments to fulfill special requests
  • Resolve guest issues and complaints promptly and professionally
  • Upsell hotel services and amenities when appropriate
  • Follow hotel policies and procedures for reservations and payments
  • Assist with group bookings and corporate accounts
  • Maintain a high level of customer service at all times
Requirements:
  • High school diploma or equivalent; hospitality degree preferred
  • Previous experience in hotel reservations or customer service
  • Excellent verbal and written communication skills
  • Proficiency with reservation software and MS Office
  • Strong organizational and multitasking abilities
  • Attention to detail and accuracy
  • Ability to work flexible hours, including weekends and holidays
  • Problem-solving skills and a positive attitude
  • Professional appearance and demeanor
  • Fluency in English; additional languages a plus