Reservations Agent
$15.75 - $19.75/hr
Reservations Agent Department: Sales & Marketing Job Summary The Reservations Agent will handle all incoming calls with efficiency and professionalism, be able to make reservations, and cancellations ...
$15.75 - $19.75/hr
Reservations Agent Department: Sales & Marketing Job Summary The Reservations Agent will handle all incoming calls with efficiency and professionalism, be able to make reservations, and cancellations ...
$15.75 - $19.75/hr
Reservations Agent Department: Sales & Marketing Job Summary The Reservations Agent will handle all incoming calls with efficiency and professionalism, be able to make reservations, and cancellations ...
New York, NY · On-site
$17.50 - $22/hr
The Reservations Agent plays a crucial role in supporting front desk operations by ensuring hotel room reservations are accurately booked while providing a seamless experience for our guests. This ...
New York, NY · On-site
$17.50 - $22/hr
The Reservations Agent plays a crucial role in supporting front desk operations by ensuring hotel room reservations are accurately booked while providing a seamless experience for our guests. This ...
$18.50 - $23/hr
By delivering impeccable service , the Reservations Agent will uphold La Bahia Hotel & Spa's service standards (inspired by Forbes) while elevating our beachfront property. DUTIES/RESPONSIBILITY:
$18.50 - $23/hr
By delivering impeccable service , the Reservations Agent will uphold La Bahia Hotel & Spa's service standards (inspired by Forbes) while elevating our beachfront property. DUTIES/RESPONSIBILITY:
Fort Worth, TX · On-site
$15.25 - $19.25/hr
Location Overview The Reservations Agent is responsible for handling reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to maximize ...
Fort Worth, TX · On-site
$15.25 - $19.25/hr
Location Overview The Reservations Agent is responsible for handling reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to maximize ...
Midway, UT · On-site
$15.25 - $19/hr
Medical
Dental
Vision
Retirement
PTO
Reservations Agent Nestled in the scenic Wasatch Mountains in Midway, Homestead is a historic, reimagined four-season destination set across nearly 190 acres of breathtaking natural beauty. Known for ...
Midway, UT · On-site
$15.25 - $19/hr
Medical
Dental
Vision
Retirement
PTO
Reservations Agent Nestled in the scenic Wasatch Mountains in Midway, Homestead is a historic, reimagined four-season destination set across nearly 190 acres of breathtaking natural beauty. Known for ...
$16.50 - $20.50/hr
Travel Reservations Agent We are seeking organized and customer-focused individuals to join our ... Basic computer skills and ability to navigate online platforms * Ability to work independently and ...
$16.50 - $20.50/hr
Travel Reservations Agent We are seeking organized and customer-focused individuals to join our ... Basic computer skills and ability to navigate online platforms * Ability to work independently and ...
Blowing Rock, NC · On-site
$14 - $17.50/hr
Medical
Dental
Vision
PTO
The Reservations Agent plays a critical role in shaping the guest experience from the very first interaction, while also supporting guests during their stay by answering calls, assisting with ...
Quick apply
Blowing Rock, NC · On-site
$14 - $17.50/hr
Medical
Dental
Vision
PTO
The Reservations Agent plays a critical role in shaping the guest experience from the very first interaction, while also supporting guests during their stay by answering calls, assisting with ...
Conway, SC · On-site
$13.75 - $17/hr
Retirement
Join our team as a Part-Time Seasonal Reservations Agent! In this role, you'll be the first point ... Respond to reservation inquiries via phone, email, and online booking platforms * Accurately enter ...
Conway, SC · On-site
$13.75 - $17/hr
Retirement
Join our team as a Part-Time Seasonal Reservations Agent! In this role, you'll be the first point ... Respond to reservation inquiries via phone, email, and online booking platforms * Accurately enter ...
$15.75 - $19.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
Summary Reservations Agent assists customers with the planning and booking aspect of their vacation ... They may support customers in person, on the phone, online or a combination of these. They answer ...
$15.75 - $19.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
Summary Reservations Agent assists customers with the planning and booking aspect of their vacation ... They may support customers in person, on the phone, online or a combination of these. They answer ...
Carlsbad, CA · On-site
$22/hr
Medical
Dental
Vision
Retirement
PTO
Reservations Agent We are looking for a Reservations Agent to join our dynamic team! As a Reservations Agent, you will be responsible for providing exceptional customer service and assisting guests ...
Carlsbad, CA · On-site
$22/hr
Medical
Dental
Vision
Retirement
PTO
Reservations Agent We are looking for a Reservations Agent to join our dynamic team! As a Reservations Agent, you will be responsible for providing exceptional customer service and assisting guests ...
Fort Worth, TX · On-site
$15.25 - $19.25/hr
Reservations Agent Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway ...
Fort Worth, TX · On-site
$15.25 - $19.25/hr
Reservations Agent Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway ...
Chicago, IL · On-site
$16.50 - $20.50/hr
Reservations & Communications Agent Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as ...
Chicago, IL · On-site
$16.50 - $20.50/hr
Reservations & Communications Agent Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as ...
Kansas City, MO · On-site
$15.50 - $19.50/hr
About the job Travel Reservations Agent We are seeking organized and customer-focused individuals ... Basic computer skills and ability to navigate online platforms * Ability to work independently and ...
Kansas City, MO · On-site
$15.50 - $19.50/hr
About the job Travel Reservations Agent We are seeking organized and customer-focused individuals ... Basic computer skills and ability to navigate online platforms * Ability to work independently and ...
$16.50 - $20.50/hr
Travel Reservations Agent We are seeking organized and customer-focused individuals to join our ... Basic computer skills and ability to navigate online platforms * Ability to work independently and ...
$16.50 - $20.50/hr
Travel Reservations Agent We are seeking organized and customer-focused individuals to join our ... Basic computer skills and ability to navigate online platforms * Ability to work independently and ...
Midway, UT · On-site
$15.25 - $19/hr
Medical
Dental
Vision
Retirement
PTO
Reservations Agent Nestled in the scenic Wasatch Mountains in Midway, Homestead is a historic, reimagined four-season destination set across nearly 190 acres of breathtaking natural beauty. Known for ...
Midway, UT · On-site
$15.25 - $19/hr
Medical
Dental
Vision
Retirement
PTO
Reservations Agent Nestled in the scenic Wasatch Mountains in Midway, Homestead is a historic, reimagined four-season destination set across nearly 190 acres of breathtaking natural beauty. Known for ...
Treasure Island, FL · On-site
$15 - $18.75/hr
Medical
Dental
Vision
Retirement
PTO
Reservations Agent We are looking for a Reservations Agent to join our dynamic team! As a Reservations Agent, you will be responsible for providing exceptional customer service and assisting guests ...
Treasure Island, FL · On-site
$15 - $18.75/hr
Medical
Dental
Vision
Retirement
PTO
Reservations Agent We are looking for a Reservations Agent to join our dynamic team! As a Reservations Agent, you will be responsible for providing exceptional customer service and assisting guests ...
Treasure Island, FL · On-site
$15 - $18.75/hr
Medical
Dental
Vision
Retirement
PTO
Reservations Agent We are looking for a Reservations Agent to join our dynamic team! As a Reservations Agent, you will be responsible for providing exceptional customer service and assisting guests ...
Treasure Island, FL · On-site
$15 - $18.75/hr
Medical
Dental
Vision
Retirement
PTO
Reservations Agent We are looking for a Reservations Agent to join our dynamic team! As a Reservations Agent, you will be responsible for providing exceptional customer service and assisting guests ...
$14 - $17.50/hr
Medical
Dental
Vision
PTO
The Reservations Agent plays a critical role in shaping the guest experience from the very first interaction, while also supporting guests during their stay by answering calls, assisting with ...
$14 - $17.50/hr
Medical
Dental
Vision
PTO
The Reservations Agent plays a critical role in shaping the guest experience from the very first interaction, while also supporting guests during their stay by answering calls, assisting with ...
San Juan, PR · On-site
$15.75 - $19.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
Summary Reservations Agent assists customers with the planning and booking aspect of their vacation ... They may support customers in person, on the phone, online or a combination of these. They answer ...
San Juan, PR · On-site
$15.75 - $19.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
Summary Reservations Agent assists customers with the planning and booking aspect of their vacation ... They may support customers in person, on the phone, online or a combination of these. They answer ...
Santa Cruz, CA · On-site
$24.73/hr
By delivering impeccable service , the Reservations Agent will uphold La Bahia Hotel & Spa's service standards (inspired by Forbes) while elevating our beachfront property. DUTIES/RESPONSIBILITY:
Santa Cruz, CA · On-site
$24.73/hr
By delivering impeccable service , the Reservations Agent will uphold La Bahia Hotel & Spa's service standards (inspired by Forbes) while elevating our beachfront property. DUTIES/RESPONSIBILITY:
$11.06 - $12.11
1% of jobs
$12.11 - $13.16
3% of jobs
$13.16 - $14.20
6% of jobs
$14.20 - $15.25
12% of jobs
$15.46 is the 25th percentile. Wages below this are outliers.
$15.25 - $16.30
14% of jobs
The median wage is $17.15 / hr.
$16.30 - $17.35
17% of jobs
$17.35 - $18.40
15% of jobs
$19.08 is the 75th percentile. Wages above this are outliers.
$18.40 - $19.45
11% of jobs
$19.45 - $20.50
11% of jobs
$20.50 - $21.55
7% of jobs
$21.55 - $22.60
3% of jobs
$11
$17
$22
An Online Reservations Agent is responsible for assisting customers with booking travel arrangements, such as flights, hotels, car rentals, or event reservations. They typically work for travel agencies, hotels, airlines, or other service providers and handle customer inquiries via phone, email, or chat. Their duties include processing reservations, providing pricing and availability details, and resolving any booking-related issues. Strong communication skills, attention to detail, and familiarity with reservation systems are essential for this role.
A typical workday for an Online Reservations Agent involves responding to customer inquiries via phone, email, or online chat, processing new reservations, modifying existing bookings, and handling cancellations. Agents regularly collaborate with other departments such as sales, customer service, and operations to ensure a seamless guest experience. You may also handle special requests, troubleshoot issues with reservations systems, and follow up with guests as needed. The role often requires multitasking in a fast-paced environment, making strong organizational and time-management skills essential for success.
To thrive as an Online Reservations Agent, you need strong customer service skills, attention to detail, and proficiency in managing bookings, typically supported by a high school diploma or equivalent. Familiarity with reservation management software, CRM platforms, and online communication tools is often required. Excellent written and verbal communication, problem-solving skills, and the ability to remain calm under pressure help agents deliver exceptional service. These abilities are vital for accurately processing reservations, resolving customer issues, and contributing to a positive brand reputation.
Cities with the most Online Reservations Agent job openings:
The most popular types of Reservations Agent jobs are:
States with the most job openings for Online Reservations Agent jobs include:
The top searched job categories for Online Reservations Agent jobs are:

Position: Reservations Agent
Department: Sales & Marketing
Job Summary
The Reservations Agent will handle all incoming calls with efficiency and professionalism, be able to make reservations, and cancellations, and answer questions on rates, hotel facilities, services, and special promotions.
Job Specifications
Qualifications
Minimum 1-year experience in Reservations, Sales, or Front Office experience at a comparable quality property preferred
Must speak English fluently. Bilingual Spanish, Portuguese, and French preferred
Knowledge of Opera a plus
General knowledge of hotel departments preferred
Excellent communication skills - oral and written
Excellent communication skills, including the ability to speak, read and write fluently in English. Being Bi-lingual is a plus.
Excellent guest service skills; Strong Customer Service background.
Ability to work a flexible schedule to include weekends and holidays
Job Duties
Job Specific
Answer all phone calls routed to the reservation department and assist the caller using proper phone technique.
Use proper selling techniques and maintain the utmost professionalism while personalizing each call.
Process all reservation requests, including changes and cancellations, by phone, fax, or other channels.
Determine caller's needs through active listening and using probing questions to satisfy and sell to those needs.
Must maintain a basic knowledge of revenue management techniques and must realize their impact.
Assist with monitoring room inventory when Revenue Manager is not present.
Run arrival reports from all channels and ensures all reservations have been entered correctly.
File and organize all paperwork.
Work closely with Front Office and Sales Department.
General
Promotes and applies teamwork skills at all times.
Notifies appropriate individuals promptly and fully of problems and/or unusual matters of significance.
Is polite, friendly, and helpful to guests, management, and fellow Team Members
Executes emergency procedures in accordance with hotel standards.
Complies with required safety regulations and procedures.
Attends appropriate hotel meetings and training sessions.
Maintains cleanliness and excellent condition of equipment and work area.
Complies with hotel standards, policies, and rules.
Recycles whenever possible.
Remains current with hotel information and changes
Complies with hotel uniform and grooming standards
Within the first 30 days must be able to perform to standard all activities on the New Hire Training Checklist.
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