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Online Reservations Agent Jobs (NOW HIRING)

Reservations Agent

Miami Beach, FL

$15.75 - $19.75/hr

Reservations Agent Department: Sales & Marketing Job Summary The Reservations Agent will handle all incoming calls with efficiency and professionalism, be able to make reservations, and cancellations ...

Reservations Agent

New York, NY · On-site

$17.50 - $22/hr

The Reservations Agent plays a crucial role in supporting front desk operations by ensuring hotel room reservations are accurately booked while providing a seamless experience for our guests. This ...

Reservations Agent

Santa Cruz, CA

$18.50 - $23/hr

By delivering impeccable service , the Reservations Agent will uphold La Bahia Hotel & Spa's service standards (inspired by Forbes) while elevating our beachfront property. DUTIES/RESPONSIBILITY:

Reservations Agent

Fort Worth, TX · On-site

$15.25 - $19.25/hr

Location Overview The Reservations Agent is responsible for handling reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to maximize ...

Reservations Agent

Midway, UT · On-site

$15.25 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Reservations Agent Nestled in the scenic Wasatch Mountains in Midway, Homestead is a historic, reimagined four-season destination set across nearly 190 acres of breathtaking natural beauty. Known for ...

Travel Reservations Agent

$16.50 - $20.50/hr

Travel Reservations Agent We are seeking organized and customer-focused individuals to join our ... Basic computer skills and ability to navigate online platforms * Ability to work independently and ...

Reservations Agent

Blowing Rock, NC · On-site

$14 - $17.50/hr

  • Medical

  • Dental

  • Vision

  • PTO

The Reservations Agent plays a critical role in shaping the guest experience from the very first interaction, while also supporting guests during their stay by answering calls, assisting with ...

Reservations Agent

Conway, SC · On-site

$13.75 - $17/hr

  • Retirement

Join our team as a Part-Time Seasonal Reservations Agent! In this role, you'll be the first point ... Respond to reservation inquiries via phone, email, and online booking platforms * Accurately enter ...

Reservations Agent

San Juan, PR

$15.75 - $19.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Summary Reservations Agent assists customers with the planning and booking aspect of their vacation ... They may support customers in person, on the phone, online or a combination of these. They answer ...

Reservations Agent

Carlsbad, CA · On-site

$22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Reservations Agent We are looking for a Reservations Agent to join our dynamic team! As a Reservations Agent, you will be responsible for providing exceptional customer service and assisting guests ...

Reservations Agent

Fort Worth, TX · On-site

$15.25 - $19.25/hr

Reservations Agent Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway ...

Reservations Agent

Chicago, IL · On-site

$16.50 - $20.50/hr

Reservations & Communications Agent Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as ...

Travel Reservations Agent

Kansas City, MO · On-site

$15.50 - $19.50/hr

About the job Travel Reservations Agent We are seeking organized and customer-focused individuals ... Basic computer skills and ability to navigate online platforms * Ability to work independently and ...

Travel Reservations Agent

$16.50 - $20.50/hr

Travel Reservations Agent We are seeking organized and customer-focused individuals to join our ... Basic computer skills and ability to navigate online platforms * Ability to work independently and ...

Reservations Agent

Midway, UT · On-site

$15.25 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Reservations Agent Nestled in the scenic Wasatch Mountains in Midway, Homestead is a historic, reimagined four-season destination set across nearly 190 acres of breathtaking natural beauty. Known for ...

Reservations Agent

Treasure Island, FL · On-site

$15 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Reservations Agent We are looking for a Reservations Agent to join our dynamic team! As a Reservations Agent, you will be responsible for providing exceptional customer service and assisting guests ...

Reservations Agent

Blowing Rock, NC

$14 - $17.50/hr

  • Medical

  • Dental

  • Vision

  • PTO

The Reservations Agent plays a critical role in shaping the guest experience from the very first interaction, while also supporting guests during their stay by answering calls, assisting with ...

Reservations Agent

San Juan, PR · On-site

$15.75 - $19.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Summary Reservations Agent assists customers with the planning and booking aspect of their vacation ... They may support customers in person, on the phone, online or a combination of these. They answer ...

Reservations Agent

Santa Cruz, CA · On-site

$24.73/hr

By delivering impeccable service , the Reservations Agent will uphold La Bahia Hotel & Spa's service standards (inspired by Forbes) while elevating our beachfront property. DUTIES/RESPONSIBILITY:

Showing results 41-60

Online Reservations Agent information

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$22

How much do online reservations agent jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for online reservations agent in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is an online reservations agent?

An Online Reservations Agent is responsible for assisting customers with booking travel arrangements, such as flights, hotels, car rentals, or event reservations. They typically work for travel agencies, hotels, airlines, or other service providers and handle customer inquiries via phone, email, or chat. Their duties include processing reservations, providing pricing and availability details, and resolving any booking-related issues. Strong communication skills, attention to detail, and familiarity with reservation systems are essential for this role.

What does a typical workday look like for an online reservations agent?

A typical workday for an Online Reservations Agent involves responding to customer inquiries via phone, email, or online chat, processing new reservations, modifying existing bookings, and handling cancellations. Agents regularly collaborate with other departments such as sales, customer service, and operations to ensure a seamless guest experience. You may also handle special requests, troubleshoot issues with reservations systems, and follow up with guests as needed. The role often requires multitasking in a fast-paced environment, making strong organizational and time-management skills essential for success.

What are the key skills and qualifications needed to thrive as an online reservations agent?

To thrive as an Online Reservations Agent, you need strong customer service skills, attention to detail, and proficiency in managing bookings, typically supported by a high school diploma or equivalent. Familiarity with reservation management software, CRM platforms, and online communication tools is often required. Excellent written and verbal communication, problem-solving skills, and the ability to remain calm under pressure help agents deliver exceptional service. These abilities are vital for accurately processing reservations, resolving customer issues, and contributing to a positive brand reputation.

More about Online Reservations Agent jobs

What cities are hiring for Online Reservations Agent jobs?

Cities with the most Online Reservations Agent job openings:

What are the most commonly searched types of Reservations Agent jobs?

The most popular types of Reservations Agent jobs are:

What states have the most Online Reservations Agent jobs?

States with the most job openings for Online Reservations Agent jobs include:

What job categories do people searching Online Reservations Agent jobs look for?

The top searched job categories for Online Reservations Agent jobs are:

Infographic showing various Online Reservations Agent job openings in the United States as of August 2026, with employment types broken down into 61% Full Time, 36% Part Time, 1% Temporary, and 2% Contract. Highlights an 80% Physical, 1% Hybrid, and 19% Remote job distribution, with an average salary of $36,284 per year, or $17.4 per hour.

$15.75 - $19.75/hr

Full-time

Re-posted 13 days ago


Job description

Position: Reservations Agent
Department: Sales & Marketing
Job Summary
The Reservations Agent will handle all incoming calls with efficiency and professionalism, be able to make reservations, and cancellations, and answer questions on rates, hotel facilities, services, and special promotions.
Job Specifications
Qualifications
Minimum 1-year experience in Reservations, Sales, or Front Office experience at a comparable quality property preferred
Must speak English fluently. Bilingual Spanish, Portuguese, and French preferred
Knowledge of Opera a plus
General knowledge of hotel departments preferred
Excellent communication skills - oral and written
Excellent communication skills, including the ability to speak, read and write fluently in English. Being Bi-lingual is a plus.
Excellent guest service skills; Strong Customer Service background.
Ability to work a flexible schedule to include weekends and holidays

Job Duties
Job Specific
Answer all phone calls routed to the reservation department and assist the caller using proper phone technique.
Use proper selling techniques and maintain the utmost professionalism while personalizing each call.
Process all reservation requests, including changes and cancellations, by phone, fax, or other channels.
Determine caller's needs through active listening and using probing questions to satisfy and sell to those needs.
Must maintain a basic knowledge of revenue management techniques and must realize their impact.
Assist with monitoring room inventory when Revenue Manager is not present.
Run arrival reports from all channels and ensures all reservations have been entered correctly.
File and organize all paperwork.
Work closely with Front Office and Sales Department.

General
Promotes and applies teamwork skills at all times.
Notifies appropriate individuals promptly and fully of problems and/or unusual matters of significance.
Is polite, friendly, and helpful to guests, management, and fellow Team Members
Executes emergency procedures in accordance with hotel standards.
Complies with required safety regulations and procedures.
Attends appropriate hotel meetings and training sessions.
Maintains cleanliness and excellent condition of equipment and work area.
Complies with hotel standards, policies, and rules.
Recycles whenever possible.
Remains current with hotel information and changes
Complies with hotel uniform and grooming standards

Within the first 30 days must be able to perform to standard all activities on the New Hire Training Checklist.