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Commission Reservations Agent Jobs (NOW HIRING)

AccorHotel

Reservation Agent

Washington, DC · On-site

$26.50 - $28.30/hr

Maintaining and responding to all requests received in the Reservations email address. * Research and support any / all Travel Agent commission inquiries * Ancillary support to the Wholesale and ...

AccorHotel

Reservation Agent

Washington, DC · On-site

$26.50 - $28.30/hr

Maintaining and responding to all requests received in the Reservations email address. * Research and support any / all Travel Agent commission inquiries * Ancillary support to the Wholesale and ...

Westgate Resorts

Attractions Ticket Agent

Branson, MO · On-site

$15/hr

Starting Pay: $15.00 per hour plus commissions. Individuals who have experience as an Attractions ... Sell attraction tickets and book dinner show reservations. * Accurately handle cash and balance ...

The Jefferson Hotel

Reservations Supervisor

Richmond, VA

$17.50 - $18.50/hr

Previous hotel reservations or front office experience required; supervisory experience preferred ... Agent commissions and complete OTA reconciliations accurately and timely. * Input and manage group ...

Omni Hotels & Resorts

Reservations Manager

Atlanta, GA · On-site

Attend to guest billing inquiries and assist Accounting with Travel Agent commission inquiries. * Leadership & Team Management * Provides day-to-day leadership and supervision of the Reservations and ...

Trilogy Spa Holdings

Reservation Agent

Las Vegas, NV · On-site

$15/hr

... online reservations, providing information about spa services and amenities, ensuring accurate ... Retail Commission The hourly pay range for this role is $15.00 - $19.00 . This rate is only ...

Trilogy Spa Holdings

Reservation Agent

Henderson, NV · On-site

$15/hr

... online reservations, providing information about spa services and amenities, ensuring accurate ... Retail Commission The hourly pay range for this role is $15.00 - $19.00 . This rate is only ...

Andaz Miami Beach

Reservations Supervisor

Miami, FL · On-site

... agent commissions. • Oversee daily administrative tasks including daily reports, and reservation audits. • Ensure smooth coordination between Reservations, Sales, Front Office, and other ...

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Commission Reservations Agent information

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How much do commission reservations agent jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for commission reservations agent in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Commission Reservations Agent position, and why are they important?

To thrive as a Commission Reservations Agent, you need strong customer service abilities, sales acumen, and familiarity with reservation processing, often supported by a high school diploma or equivalent. Proficiency with reservation software, customer relationship management (CRM) systems, and online booking platforms is commonly required. Excellent communication, problem-solving skills, and attention to detail help agents excel when interacting with clients and managing booking details. These skills are crucial for maximizing reservations, ensuring customer satisfaction, and achieving commission-based targets.

What are some typical challenges a Commission Reservations Agent might encounter in this role?

A Commission Reservations Agent often faces the challenge of balancing high booking volumes with the need to provide personalized service to each customer. There can also be pressure to meet sales targets while handling sudden changes, cancellations, or last-minute requests. Agents must quickly adapt to new promotions or system updates and stay informed about product offerings to answer client questions accurately. Effective time management and resilience are key to maintaining both customer satisfaction and strong performance in a dynamic environment.

Is a reservation agent a good job?

A reservation agent is a customer service role that involves handling bookings and inquiries, often requiring communication skills and familiarity with reservation systems. It can offer flexible hours and opportunities for advancement, but may also involve repetitive tasks and high call volume. Overall, it can be a suitable job for those interested in hospitality or customer service careers.

What is a 100% commission-based job?

A Commission Reservations Agent working in a 100% commission-based job earns only commissions on sales or bookings they generate, with no fixed salary or hourly wage. Success depends on their ability to close deals, and income can vary significantly based on performance and market demand.

How do I become a reservation agent?

To become a reservation agent, typically you need a high school diploma or equivalent and strong communication skills. Customer service experience and familiarity with reservation systems or booking software can be beneficial, and some employers may require specific certifications or training programs.

What commission job makes the most money?

Commission-based sales roles such as high-end real estate agents, luxury car salespeople, and financial advisors often have the potential to earn the highest commissions. Earnings depend on sales volume, industry, experience, and client base, with top performers earning six-figure or higher incomes annually.

What is a Commission Reservations Agent job?

A Commission Reservations Agent is responsible for managing and processing commission payments related to travel or hotel reservations. They ensure that commissionable bookings are tracked, verified, and paid accurately to eligible agents or agencies. Their role involves handling inquiries, resolving discrepancies, and maintaining accurate financial records. Strong attention to detail, communication skills, and knowledge of reservation systems are essential for success in this position.

More about Commission Reservations Agent jobs
What cities are hiring for Commission Reservations Agent jobs? Cities with the most Commission Reservations Agent job openings:
What are the most commonly searched types of Reservations Agent jobs? The most popular types of Reservations Agent jobs are:
What states have the most Commission Reservations Agent jobs? States with the most job openings for Commission Reservations Agent jobs include:
What job categories do people searching Commission Reservations Agent jobs look for? The top searched job categories for Commission Reservations Agent jobs are:
Commission Reservations Agent jobs near you
Infographic showing various Commission Reservations Agent job openings in the United States as of July 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,284 per year, or $17.4 per hour.

Reservation Agent

AccorHotel

Washington, DC • On-site

$26.50 - $28.30/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

Company Description
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitalityis a work of heart,
Join us and become a Heartist®.
Job Description
Reporting to the Reservations & Revenue Manager, the Reservations Agent is responsible for effectively coordinating all hotel room requirements (group rooming lists, billing, VIP's, special requests etc.) in accordance with established standards set out by the hotel and company.
Responsibilities:
  • Respond to all reservation requests and incoming calls in a courteous, efficient, professional and friendly manner in adherence to Fairmont Hotels & Resorts standards.
  • Follow-up on all voicemails and emails in a timely manner
  • Responsible for changes, cancellations, billing, upgrading, etc for all guests
  • Responsible for charging advance deposits, no-show fees and cancellation fees
  • Process and follow up on special guest requests
  • Liaise with Passkey to set up both call in and rooming list groups
  • Confirm all information entered by Passkey is accurate, discrepancies are corrected and request that cannot be honored are communicated appropriately.
  • Working directly with all clients to handle any additions/cancellations/changes.
  • Liaise with Conference Services team and/or group contact to ensure accuracy of rooming lists and billing instructions.
  • Assist in providing reservation related training to applicable operational departments
  • Attend precon meetings when requested
  • Review group resumes each week and double check VIP/staff reservations (rate, room type, billing, etc.) in PM for accuracy.
  • Perform all duties per the Reservations Daily / Weekly / Monthly checklist.
  • Maintaining and responding to all requests received in the Reservations email address.
  • Research and support any / all Travel Agent commission inquiries
  • Ancillary support to the Wholesale and Business Travel team as needed
  • Lead by example in demonstrating high levels of guest service, teamwork and "stepping out of the box" where possible
  • Support the hotel's ongoing service and standards and philosophy.
  • Attend monthly Marketing Department meeting
  • Run daily reports and complete tasks, as needed, in the absence of the Revenue & Reservations Manager
  • Other projects and duties as assigned.

WHAT IS IN IT FOR YOU
  • Competitive Salary
  • Paid Time Off
  • Medical, Dental and Vision Insurance, 401K
  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities

Rate of Pay: $26.50-28.30 per hour
Qualifications
Qualifications:
  • Must have excellent written and verbal communication skills and telephone manners
  • Organized, detail oriented and have a numerical aptitude
  • Strong typing and clerical skills, and ability to multitask
  • Knowledge of computerized Front Office systems required with emphasis in Micros-Fidelio based programs (Opera) and Passkey
  • Must be proficient in Microsoft Excel and Word.
  • Previous front office and/or reservations experience is an asset.
  • A passion for guest service.
  • Detail oriented and
  • Ability to work well under pressure and meet deadlines.
  • Must be willing to work all shifts/days of the week
  • Must be legally authorized to work in the United States without sponsorship.

Physical Requirements:
  • Standing/sitting for long periods of time
  • Ability to lift, carry, push, and pull up to 30 pounds

Additional Information
All your information will be kept confidential according to EEO guidelines.

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