Accorhotel

60 Accorhotel Jobs Hiring Near You

Company Description Join the team responsible for crafting a fresh landmark that emphasizes cultural appreciation among colleagues and the pursuit of greatness. At Raffles Boston, we recognize the ...

Company Description The FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with ...

Turndown Attendant

Santa Monica, CA · On-site

$26.83 - $33.54/hr

Company Description Situated atop the scenic bluffs overlooking Santa Monica Beach, Fairmont Miramar Hotel & Bungalows is just a stone's throw away from some of Southern California's best attractions ...

Banquet Cook 1

Scottsdale, AZ · On-site

$18.25 - $22.75/hr

Company Description Picture a shimmering oasis overlooking the Sonoran Desert and the McDowell mountains - Fairmont Scottsdale Princess offers luxury and world class hospitality with over 300,000 ...

Company Description If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality.

Company Description Company Description Fairmont Hotels & Resorts is a renowned luxury hotel brand with a global presence and a commitment to creating lasting memories for our guests. With over 30 ...

Company Description If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality.

Descripcion de la empresa Conoces los hoteles Grape Hospitality? Unirte a uno de estos establecimientos es una oportunidad para formar parte del grupo Grape Hospitality, con su red de 110 hoteles y ...

Company Description Explore limitless possibilities, dreams and adventures on Hawai'i Island as you blaze a trail for a rewarding career in hospitality. Embrace our passion for Hawai'i's heritage ...

Assistant Food & Beverage Manager

Long Beach, CA · On-site

$50K - $67K/yr

Company Description Fairmont Breakers is a beloved feature of the Long Beach skyline, a historic landmark with a character and soul of its own. Originally opened in the roaring twenties as a lavish ...

Sous Chef

New York, NY

$85K - $90K/yr

Company Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and ...

Banquet Houseperson - On Call

Austin, TX · On-site

$14.50 - $18.75/hr

Company Description Your team and working environment: Austin's largest luxury property, Fairmont Austin offers 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event ...

Company Description Explore limitless possibilities, dreams and adventures on Hawai'i Island as you blaze a trail for a rewarding career in hospitality. Embrace our passion for Hawai'i's heritage ...

Company Description If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality.

Company Description Fairmont Hotels & Resorts Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties ...

Company Description Fairmont Hotels & Resorts Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties ...

Company Description If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality.

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Accorhotel Jobs Information

Infographic showing various job openings at Accorhotel in the United States as of August 2026, with employment types broken down into 82% Full Time, 17% Part Time, and 1% Temporary. Highlights an 100% Physical job distribution.

Overnight Front Desk Agent

AccorHotel

Boston, MA • On-site

$28.80/hr

Full-time

Medical, Dental, Vision, Life

Re-posted 4 days ago


Job description

Company Description
Join the team responsible for crafting a fresh landmark that emphasizes cultural appreciation among colleagues and the pursuit of greatness. At Raffles Boston, we recognize the immense worth of our distinct cultural heritage, and we are dedicated to ensuring that it is comprehended and embraced by each team member. This commitment begins the instant a prospective colleague connects with us and extends throughout their entire journey with the hotel.
Job Description
The Overnight Front Desk Agent welcomes and registers guests, presents statements, and collects payment for departing guests. They also communicate with housekeeping, maintenance, and guest services to fulfill guest requests. Overnight Front Desk Agents select and block rooms for arriving guests, book same day reservations, pre-register guests as required, and sometimes escort guests to their rooms. Overnight Front Desk Agents work closely with the guest services agents to coordinate the smooth and efficient handling of guest luggage at both check in and check out.
  • Monitor Queue Rooms throughout the day.
  • Deal with guest issues as they arise and report to the manager.
  • Monitor and solve open folios daily.
  • Check in and check out guests according to Raffles standards
  • Assist with inquiries via phone call, email or text message
  • Manage transactions and collect payments from guests, process refunds and petty cash, produce receipts
  • Responsible for maintaining and balancing of their bank float each shift
  • Process currency exchange as requested
  • Assists to direct and walk guests to their destination in the hotel
  • Work with Alice to review guest itinerary
  • Operate radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department.
  • Always be attentive, friendly, helpful, and courteous to all guests, managers, and other employees.
  • Monitor all VIP's and special guest requests.
  • Complete daily front desk agent checklist.
  • Be familiar with all corporate sponsored programs, luxury programs, and the standards and procedures for each.
  • Always maintain a warm and friendly demeanor.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be extremely professional and demonstrate genuine and intuitive service.
  • Attend departmental meetings and trainings.
  • Maintain regular attendance per schedule.
  • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform.
  • Maintain high standards of lobby and front desk area appearance according to Raffles Standard
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to cross-train in other hotel-related areas.
  • Must be able to maintain confidentiality of information.
  • Must be able to show initiative, including anticipating guest or operational needs.
  • Perform other duties as requested by management.
  • Offer room upsell to guests when appropriate
  • Assist with crafting of morning report
  • Assist with overnight audit and reporting
  • Other duties as required

Qualifications
Education & Experience:
  • Minimum of 1-2 years' experience in a luxury hotel environment preferred
  • High school diploma or equivalent
  • Previous experience with OPERA preferred
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Must be able to handle a multitude of tasks in an intense, ever-changing environment
  • Ability to use various computer programs including MS Office Suite

Physical Requirements:
  • Flexible hours including overnight shifts, weekends and holidays
  • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Ability to stand during entire shift.

Additional Information
  • Hourly Wage: Intro rate at $28.80, hourly rate after 90 days is $32.00
  • Employee benefit card offering discounted rates in Accor worldwide for you and your family.
  • Excellent Company benefits including medical, dental, vision and life insurance.
  • Personalized development opportunities across Accor's extensive brand portfolio.
  • Ability to make a difference through our Corporate Social Responsibility activities.