ZipRecruiter

Log In

1

Reservations Agent Jobs in Iowa (NOW HIRING)

U-Haul

Reservation Agent

Davenport, IA

$15.25 - $19/hr

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers ... Review reports that aid in effective placement of equipment, customer reservations and contracts ...

Bridges Bay Resort

Front Desk Agent

Arnolds Park, IA

$13 - $16.25/hr

You will welcome new guests and issue room keys, manage reservations and provide information about ... Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role * Experience with hotel ...

Bridges Bay Resort

Front Desk Agent

Arnolds Park, IA

$13 - $16.25/hr

You will welcome new guests and issue room keys, manage reservations and provide information about ... Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role * Experience with hotel ...

Bridges Bay Resort

Front Desk Agent

Arnolds Park, IA

$13 - $16.25/hr

You will welcome new guests and issue room keys, manage reservations and provide information about ... Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role * Experience with hotel ...

Bridges Bay Resort

Front Desk Agent

Arnolds Park, IA · On-site

$13 - $16.25/hr

You will welcome new guests and issue room keys, manage reservations and provide information about ... Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role * Experience with hotel ...

Commonwealth Hotels

Front Desk Agent

Norwalk, IA · On-site

$13.25 - $16.75/hr

Working as a Part-Time Hotel Guest Service Agent, Hotel Front Desk Agent, or Hotel Front Desk Clerk ... Reservations Management: Handling room reservations, cancellations, and modifications accurately ...

Commonwealth Hotels

Front Desk Agent

Norwalk, IA · On-site

$13.25 - $16.75/hr

Working as a Part-Time Hotel Guest Service Agent, Hotel Front Desk Agent, or Hotel Front Desk Clerk ... Reservations Management: Handling room reservations, cancellations, and modifications accurately ...

HOTEL JULIEN

Front Desk Agent

Dubuque, IA

$17/hr

Join HOTEL JULIEN as a Front Desk Agent and step into a lively environment where every day promises ... Your role will not just be about managing reservations; it's an opportunity to craft moments of joy ...

HOTEL JULIEN

Front Desk Agent

Dubuque, IA · On-site

$16 - $18/hr

Join HOTEL JULIEN as a Front Desk Agent and step into a lively environment where every day promises ... Your role will not just be about managing reservations; it's an opportunity to craft moments of joy ...

Obrien Sixty LLC

Front Desk Agent

Sheldon, IA · On-site

$14 - $15/hr

Front Desk Agent Primary Responsibilities:  Greet and welcome guests upon arrival in accordance ... reservations, including creating walk-in reservations.  Answer phone and guest questions ...

Obrien Sixty LLC

Front Desk Agent

Sheldon, IA · On-site

$14 - $15/hr

Front Desk Agent Primary Responsibilities:  Greet and welcome guests upon arrival in accordance ... reservations, including creating walk-in reservations.  Answer phone and guest questions ...

Travelodge Missouri Valley

Front Desk Agent

Missouri Valley, IA · On-site

$12.50 - $15.75/hr

Front Desk Agent TRAVELODGE/PENNY'S DINER OF MISSOURI VALLEY, IA Hospitality Management Corporation ... Handle reservations, cancellations, and room assignments * Assist guests with questions, directions ...

next page

Showing results 1-20

All JobsReservations Agent JobsReservations Agent Jobs in Iowa

Reservations Agent information

See Iowa salary details

$10

$16

$21

How much do reservations agent jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for reservations agent in Iowa is $16.39, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $18.08 per hour, depending on experience, location, and employer.

What is the difference between Reservations Agent vs Front Desk Agent?

AspectReservations AgentFront Desk Agent
CredentialsCustomer service skills, reservation system knowledgeCustomer service skills, basic computer skills
Work EnvironmentCall centers, reservation offices, hotelsHotel lobbies, front desk areas
Employer & IndustryHotels, travel agencies, airlinesHotels, resorts, hospitality industry
Primary ResponsibilitiesHandling reservations, managing booking systemsChecking in/out guests, answering inquiries

Reservations Agents focus on booking and managing reservations, often working behind the scenes or over the phone. Front Desk Agents handle guest check-ins, check-outs, and front desk inquiries. While both roles require customer service skills, Reservations Agents specialize in reservations, whereas Front Desk Agents provide direct guest services at the hotel front desk.

What does a Reservations Agent do?

A Reservations Agent is responsible for assisting customers with booking reservations for hotels, flights, rental cars, or other services. They answer inquiries, provide information about availability and prices, and process bookings using reservation systems. Additionally, they may handle changes and cancellations, resolve customer issues, and ensure a high level of customer service throughout the process.

What does a Reservation Agent do?

A Reservation Agent handles booking and managing reservations for clients, often in hospitality, travel, or event industries. They use reservation systems or software to input customer details, confirm bookings, and provide information about services or availability. Strong communication skills and attention to detail are essential for this role.

How do I become a Reservation Agent?

To become a reservations agent, candidates typically need a high school diploma or equivalent and strong customer service skills. Relevant experience in hospitality or call center environments can be beneficial, and familiarity with reservation systems like Sabre or Amadeus is often preferred. Some employers may require certification or training in specific booking software.

How much do reservation agents make in the US?

Reservation agents in the US typically earn a median annual salary of around $30,000 to $40,000, with entry-level positions starting lower and experienced agents earning more. Compensation can vary based on location, experience, and the industry they work in, such as hospitality or travel services.

What jobs pay $500,000 a year in the US?

Reservations agents typically do not earn $500,000 annually; such high salaries are usually associated with executive roles, specialized medical professionals, or successful entrepreneurs. High-paying jobs often require advanced skills, extensive experience, or ownership of a business. Most reservation-related positions offer moderate compensation without reaching that level of income.

What are some common challenges Reservations Agents face and how can they overcome them?

Reservations Agents often encounter high call volumes, last-minute changes, and occasionally dissatisfied customers. Balancing accuracy with speed is crucial, as mistakes can lead to booking issues or unhappy clients. To overcome these challenges, agents benefit from strong organizational skills, effective communication, and a calm, solution-oriented approach. Many successful agents also rely on thorough knowledge of reservation systems and proactive teamwork to resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a Reservations Agent, and why are they important?

To thrive as a Reservations Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation management systems (such as Opera or Sabre), booking platforms, and basic office software is often required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help set top performers apart. These skills ensure accurate bookings, positive guest experiences, and efficient handling of inquiries in a fast-paced environment.

What Is a Reservations Agent?

A reservations agent assists customers in booking reservations for venues, tours, resorts, travel, restaurants or events. Your responsibilities are primarily customer service based, but you are also responsible for actually booking the reservation, and selling customers additional products or services. While there are no formal education requirements, some employers prefer to hire reservations agents with a high school diploma or GED certificate and previous experience in customer service or reservations. You can find jobs as a reservations agent with travel agencies, hotels, and resorts. You need excellent sales, customer service, and organizational skills to be a reservations agent.

More about Reservations Agent jobs
What are the most commonly searched types of Reservations Agent jobs in Iowa? The most popular types of Reservations Agent jobs in Iowa are:
What are popular job titles related to Reservations Agent jobs in Iowa? For Reservations Agent jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Reservations Agent jobs in Iowa look for? The top searched job categories for Reservations Agent jobs in Iowa are:
What are popular job titles related to Reservations Agent jobs in IA? For Reservations Agent jobs in IA, the most frequently searched job titles are:
Reservations Agent jobs near you
Infographic showing various Reservations Agent job openings in Iowa as of July 2026, with employment types broken down into 89% Full Time, 8% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $34,081 per year, or $16.4 per hour.
Reservation Agent

Reservation Agent

U-Haul

Davenport, IA

$15.25 - $19/hr

Other

Medical, Dental, Life, Retirement, PTO

Posted 15 days ago

U-Haul rating

6.0

Company rating: 6.0 out of 10

Based on 517 frontline employees who took The Breakroom Quiz

148th of 171 rated vehicle equipment hire

Job description

Location:

3616 W Kimberly Rd, Davenport, Iowa 52806 United States of America

U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment where each day is different and dynamic. If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of the Traffic Control Manager, your primary focus will be supporting customers, field team members and U-Haul dealerships through reservation placement and distribution of equipment.

U-Haul Offers:

  • Career stability
  • Opportunities for advancement
  • Mindset App Reimbursement
  • Gym Reimbursement Program
  • Health insurance &Prescription plans,if eligible
  • Paid holidays, vacation, and sick days,if eligible
  • Life insurance
  • MetLaw Legal program
  • MetLife auto and home insurance
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
  • 401(k) Savings Plan
  • Employee Stock Ownership Plan (ESOP)
  • 24-hour physician available for kids
  • Dental &VisionPlans
  • Business travel insurance
  • You Matter EAP
  • LifeLock Identity Theft Protection
  • Critical Illness/Group Accident Insurance
  • Dave Ramsey's SmartDollar Program


Reservation Manager Agent Responsibilities:

  • Assist with calls from and to customers.
  • Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
  • Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
  • Assist with the Company's U-Box portable storage product.

Minimum Qualifications:

  • High school diploma or equivalent
  • Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email
  • Proficient in customer service, time management and multitasking

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul"), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

What U-Haul employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply